Hi,

I'm looking for a budget reseller account and would like to give ZoneServ.com a try (i was with them earlier but the data loss story finsihed it all).

Are they good now? Server Speed, Support, Downtime??

Any inputs will be helpful

i'm one of those people who won't go back to a company if they lose all my data. but thats just me. with the number of web hosts out there, why go back to someone who has an established bad history with you?

i'm one of those people who won't go back to a company if they lose all my data. but thats just me. with the number of web hosts out there, why go back to someone who has an established bad history with you?

This must be true to some people, while I fully accept that;
Think about the other side, we are very very experienced.

We experienced it, and now all of our servers are being secured by a 3rd party like rack911, monitored by our DC, and weekly backed up to a remote DC. As a fact I can say we have amazing uptime records.

That is my view of things, yours can be different.

Well..Would it be that tough for you to find some other reliable hosts..Just move on and checkout the offers section..

They experienced loss of data..they would be experiencing many more things ..

This must be true to some people, while I fully accept that;
Think about the other side, we are very very experienced.

We experienced it, and now all of our servers are being secured by a 3rd party like rack911, monitored by our DC, and weekly backed up to a remote DC. As a fact I can say we have amazing uptime records.

That is my view of things, yours can be different.

It took such a major thing to happen for you to implement these things? Why not implement these things at the beginning? If you were "very very" experienced, i'm sure you would have had such measures in place at the beginning rather than wait for the worst to happen.

Experience is acquired by going through mistakes and how you handle them too ;)

Experience is acquired by going through mistakes and how you handle them too ;)

I absolutely agree, but some things don't require experience. I see backups as simple common sense. How can you not backup files? I just don't understand that, maybe it's just me...

I absolutely agree, but some things don't require experience. I see backups as simple common sense. How can you not backup files? I just don't understand that, maybe it's just me...

Everything requires experience, from walking (as a baby) to managing your life. I see backups as common sense too, now. Sure, it's easy to backup one server, but when 1 becomes 5 and 5 becomes 10, etc', it's a bit hardrer to maintain. In the time our servers were hacked only a variety of web-hosts fully backed up their servers.

Now obviously it is more common, and even now, I can point out many companies who still do not backup their servers, or you can simply read through this forums and read about all the data loss yourself.

I am with it and am independently monitoring downtime because I do not believe the monthly emails that claim to be 99.9% uptime. I can't get any support. So far, I am down to about 99.7%. As for Rack911, type it into google:
'Due to hardware failures, Rack911 is not accepting new orders' is the site description...

I am with it and am independently monitoring downtime because I do not believe the monthly emails that claim to be 99.9% uptime. I can't get any support. So far, I am down to about 99.7%. As for Rack911, type it into google:
'Due to hardware failures, Rack911 is not accepting new orders' is the site description...

Hello,

Did you ever email me to get the support you are claiming you did not get?
As for Rack911, please email them and ask if they hardened our servers.


Thank you

Yep, their uptime does look great:

http://www.webhostingstuff.com/uptime/ZoneServcom.html

Yep, their uptime does look great:

http://www.webhostingstuff.com/uptime/ZoneServcom.html

nothing against zoneserv, but rather webhostingstuff's uptime monitoring reliability... don't trust it at all. during my jagpc move which shut off my server for 1.5 hours, and closed it to every single service (server was physically shut off) webhostingstuff recorded zero downtime. i also have it monitoring a test server which i've rebooted, upgraded, done various things to which all take services down for 20-30 minutes at a time, and its still recording uptime as 100%.

pinch of salt...

nothing against zoneserv, but rather webhostingstuff's uptime monitoring reliability... don't trust it at all. during my jagpc move which shut off my server for 1.5 hours, and closed it to every single service (server was physically shut off) webhostingstuff recorded zero downtime. i also have it monitoring a test server which i've rebooted, upgraded, done various things to which all take services down for 20-30 minutes at a time, and its still recording uptime as 100%.

pinch of salt...

True, that uptime is not very accurate, our uptime for 2006 is: 99.983% recording to siteuptime's 5 interval monitoring.