This is warning about Forcetronix (Forcetronix.com) company and their solution Paytox (Paytox.com).

They approved our account quite easily, and started processing
for our pharmaceutical site.
But when it came to first payment they sent us a letter stating
that Mastercard issued "a special resolution" to freeze our
account, because they revised our site and found Valium which is
considered "controlled" drug. Even if it was there, any processor
should warn the merchant and ask to remove the item first,
especially because Valium was there when they reviewed the site for
processing and approved it!

Anyway, they didn't send us any official document issued by MC,
so I really doubt that such a document exists.
Total amount they ripped us off is quite impressive, $300k.
And they ARE NOT GONNA pay us a dime!

So, stay away from this guys, they are motherf*cking thieves!

If you also suffered from this company please contact me by ICQ 266-439-302
and we can discuss what we will do to start a class-action lawsuit against it.

Well actually MC can in fact just freeze an account without notifying the processor first.

They simply freeze it and THEN notify the processor that notifies the merchant.

This has been seen over and over again.

Not taking Forcetronix in defence as I dont know them that well but its not impossible at all.

Did you try to contact them regarding this matter?

VISA is not so strict on pharmaceutical sites. Why do you want to accept MC? It is only 30% from total number of transactions and almost every MC user has VISA too. For americans and some EU countries there are alternative and popular payment ways.
Don't be so concerned with MC acceptance.

pascuddi,

IMHO, If MC froze your account, then you should at least receive money processed via Visa CCs.

Merchant providers dont care about the merchant, you are lucky they even notify you that your account has been frozen. Some processors just let the funds keep pouring in and not let you know anything.

Well actually MC can in fact just freeze an account without notifying the processor first.

They simply freeze it and THEN notify the processor that notifies the merchant.

This has been seen over and over again.

Not taking Forcetronix in defence as I dont know them that well but its not impossible at all.


Well, maybe this is exactly what has happened. But why we have not received any official notification from MC then??

Very simple;

Mastercard issues the warning/whatever to the processor and thats it.

Merchants never receives anything from the card companies.