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View Full Version : Kayako Esupport and Safari for the Mac


1Host
05-19-2006, 11:14 AM
Anyone here succesfully using this combo? There is no way I can see to delete tickets in Safari. Clicking on Mass action does nothing. Clicking on delete does nothing. Must be some kind of javascript error. No help from kayako support so far. Any ideas? And yes I prefer to use Safari over Firefox. Here's what it says in my console:

2006-05-18 16:30:03.860 Safari[6230] *** -[BrowserWebView webView:runJavaScriptConfirmPanelWithMessage:]: selector not recognized [self = 0xf411640]
2006-05-18 16:30:03.861 Safari[6230] Uncaught exception - *** -[BrowserWebView webView:runJavaScriptConfirmPanelWithMessage:]: selector not recognized [self = 0xf411640]
2006-05-18 16:30:03.862 Safari[6230] *** Attempt to remove unrecognized exception handler 0

Safari 2.0.3, Mac OS 10.4.6 and Esupport 3.00.04.

empresasdehosting
05-19-2006, 12:24 PM
why dont you upgrade to esupport stable 3.00.81 ? and check if it does nor work....

1Host
05-19-2006, 12:46 PM
We tried yesterday but got a bunch of errors. Will try again later, but I have a feeling it's still gonna be an issue.

webair-gene
05-20-2006, 07:57 AM
The problem is fixed in version .80 of kayako esupport

Liam - OxyUK
05-21-2006, 05:13 PM
Yes, we're using the latest stable release and it works just fine.