Like any other thread latly....Site5 has gone bad. I won't repeat anything, just need help finding a new home about the same price.

Thanks

I agree with you. They are just terrible now. I'm closing clients because of there unprofessionalism. I to am looking for a new place.

Do a reasearch globaly, do not base your decision only for this forum, which tend to have their favorites as Site5 was a few month ago.
Research through google, other forums, test their support (send email or help desk tickets at different hours if you can, check the response time). If you can try to use some server monitoring service there are some free around.
And.. well.. reputation and years on the business is a must.

I have no experience with my new host yet (just signed up today). I went with ResellerZoom. Their reputation from this board appeared to be pretty good and they claim they do not oversell their reseller hosting even though they allow overselling. Also, they have Advanced and Premium plans that put you on less populated servers. I went with the Advanced Plan. I hope this turns out to be the right way to go.

Do a reasearch globaly, do not base your decision only for this forum, which tend to have their favorites as Site5 was a few month ago.
Research through google, other forums, test their support (send email or help desk tickets at different hours if you can, check the response time). If you can try to use some server monitoring service there are some free around.
And.. well.. reputation and years on the business is a must.

That is very wise advice. It seems like that is a common trend, one company dominates the forum and then they grow to fast and crash then another company takes over and the process continues.

Very good point from Jedito on this one. Be sure to cross reference hosts you find on WHT using Google as well as making sure you test out a potential new host by asking questions beforehand.

Ask for uptime reports and check for any downtime they may have had in the past and that downtime was handled. You can view their forums to do this in some cases, but simple searches work wonders.

Look for sustainable pricing as well.

Good luck in your search.:peace:

they claim they do not oversell their reseller hosting even though they allow overselling.

Nothing against hostingzoom, as they seem pretty stable - but, I am not sure this statement can be made. If a provider allows overselling, then their servers are certainly oversold.

That is very wise advice. It seems like that is a common trend, one company dominates the forum and then they grow to fast and crash then another company takes over and the process continues.
Your best advice is to ask a friend. Ask your webmaster friends who they use. Better then taking anonymous advice from complete strangers.

If a provider allows overselling, then their servers are certainly oversold.I agree with that train of thought.

Their servers are oversold - I agree with that. However, it's not the host themselves doing the overselling, which is where it generally gets ugly. It eliminates one tier of overselling (which when done by the host is usually larger than individual resellers).

Their servers are oversold - I agree with that. However, it's not the host themselves doing the overselling, which is where it generally gets ugly. It eliminates one tier of overselling (which when done by the host is usually larger than individual resellers).

How do you know that? How do you know the host is not overselling themselves also?

I had an account with Site5 for 13 months and moved because of server problems.

For reseller accounts I recommend Sonet7 (owned by Liquid Web) and SJRHosting.com (all new servers in SoftLayer's Dallas datacenter). Their servers are not overloaded and both have excellent customer service and uptime.

Their servers are oversold - I agree with that. However, it's not the host themselves doing the overselling, which is where it generally gets ugly. It eliminates one tier of overselling (which when done by the host is usually larger than individual resellers).
FALSE!!!!!

Overselling within an account means you oversell resources up until the disk quota quota for the account itself is full. NOT THE HOST ITSELF. So basically every account is allowed to use the space it is sold to it's fullest. IT DOES NOT MEAN each accoutn gets to sell more than it paid for.

Wise quote "- know of what you speak before you speak it"

Being somewhat new to web hosting I was always under the impression that overselling allowed you to sell more resources than you are assigned. And that you can not use more than your allotted resources. So a web host like myself can never use more than what I pay for.

But a reseller host is in a different situation. Their resources are not limited by virtual software. Their resources are more limited by physical means. If they over sell their storage capacity and their customers on that server start using up all of their allotted resources the server (reseller host and web hosts) can be in trouble. Personally, I would prefer a reseller not oversell their servers because they can allow a web host like me to oversell without major consequences since I cannot go over my quota. The reseller is in complete control of the resources. If they do not oversell then most likely they are not overloading the server resources.

Overloading is what concerns me because if a reseller over sells then their servers can get to be overloaded. And I think most of us knows what happens then.

Please correct me if I am wrong.

Being somewhat new to web hosting I was always under the impression that overselling allowed you to sell more resources than you are assigned. And that you can not use more than your allotted resources. So a web host like myself can never use more than what I pay for.

But a reseller host is in a different situation. Their resources are not limited by virtual software. Their resources are more limited by physical means. If they over sell their storage capacity and their customers on that server start using up all of their allotted resources the server (reseller host and web hosts) can be in trouble. Personally, I would prefer a reseller not oversell their servers because they can allow a web host like me to oversell without major consequences since I cannot go over my quota. The reseller is in complete control of the resources. If they do not oversell then most likely they are not overloading the server resources.

Overloading is what concerns me because if a reseller over sells then their servers can get to be overloaded. And I think most of us knows what happens then.

Please correct me if I am wrong.
Well look at this way.

Lets say you are on reseller account that allows over selling and it has unlimited domains or even say they limit you to 300 domains and or say 12 gig of space and 200 gig of transfer. Now lets say there are 20 other resellers on that same server with the same package. Now lets say half those resellers try to reach that limit of domains or resources.

Would you say 2,000 + hosted domains allocated 240 gig of space 4000 gig of transfer as being on a over sold server?

No No No................

overselling is VIRTUAL -not- PHYSICAL.

Example:
You have a reseller account with 400 mb of space and say 2 gb bandwidth (just to work with even numbers). You sell 100 mb of space accounts under that reseller account.

Now where overselling is not allowed you can only sell 4 of those 100mb accounts. But where overselling IS allowed you can sell more than 4. Why?......... because the users of those 100 mb accounts (usually the reseller himself who just wants to host a lot of sites) is not going to use all 100mb. So........ when the RESELLER account PHYSICALLY hits it's limit and those 100mb accounts try to add more files it won't let them. It is then up to the RESELLER account holder to upgrade his account limit.

This procedure (if done correctly) makes it impossible to oversell the physical server itself even if you allow reseller accounts to oversell. Again you are basically just letting the reseller use ALL fo the PHYSICAL space he paid for instead of instead of just limitingthem to the VIRTUAL amount taken up by the 100mb accounts.

Get it?

No No No................

overselling is VIRTUAL -not- PHYSICAL.

Example:
You have a reseller account with 400 mb of space and say 2 gb bandwidth (just to work with even numbers). You sell 100 mb of space accounts under that reseller account.

Now where overselling is not allowed you can only sell 4 of those 100mb accounts. But where overselling IS allowed you can sell more than 4. Why?......... because the users of those 100 mb accounts (usually the reseller himself who just wants to host a lot of sites) is not going to use all 100mb. So........ when the RESELLER account PHYSICALLY hits it's limit and those 100mb accounts try to add more files it won't let them. It is then up to the RESELLER account holder to upgrade his account limit.

This procedure (if done correctly) makes it impossible to oversell the physical server itself even if you allow reseller accounts to oversell. Again you are basically just letting the reseller use ALL fo the PHYSICAL space he paid for instead of instead of just limitingthem to the VIRTUAL amount taken up by the 100mb accounts.

Get it?

That is what I have been taught. I agree with you.

You should read the following two articles by Dan:
http://whreviews.com/overselling-hosting.htm
http://whreviews.com/shared-hosting-res.htm

Very good, and will give you good knowledge of overselling :)

Meanwhile, getting back on topic. I moved to Dotable.com (http://www.dotable.com) (Aussie Bob's company) from Site5 about a month ago and everything's been fine so far. Even though Bob's in Australia, the servers are in Los Angleles so it works great for me.

Another good choice is Bliksem, I had a small account with them awhile back and they were great, I almost went with them this time.

Try dotable.com. A bit more expensive than site5 but what a difference!

It seems Site5 is experiencing some problems and some users are leaving it. So, the question is to the existing customers:

If everything goes terribly wrong with Site5 and you decide to leave it - where would you go? why?

There is already a thread (http://www.webhostingtalk.com/showthread.php?t=513757) for this discussion. FWIW I am considering moving to a VPS with JaguarPC, DEHE, LiquidWeb, or ServInt.

Threads merged. Carry on.

I'm seeing more and more unhappy threads about site5. Even worse, this all happened all of a sudden. Not even gradual..

I guess it teaches the importance of not just researching a company, but also do some little calculations to see if it is even viable to be offering so much for so little. Even though the reseller plans look reasonable, they are grossly overselling in other packages..and that is something that also needs to be taken into account...

Good luck on finding your new host...

I'm seeing more and more unhappy threads about site5. Even worse, this all happened all of a sudden. Not even gradual..



It didn't seem that gradual to me. I started noticing attitude changes with support and on their forums at least six months ago.

It didn't seem that gradual to me. I started noticing attitude changes with support and on their forums at least six months ago.You're making me confused. In any case, IMHO Site5's reputation trend (at least around these parts) started to shift some 10 months ago, and things changed pretty gradually as far as I could see. This is probably what makes some of us think that Site5 could again be what it was, if it would simply follow the route back to its roots. That it's all within the power of their management.

It didn't seem that gradual to me. I started noticing attitude changes with support and on their forums at least six months ago.
What was I thinking?? I think I had a brain fart:smash: It certainly was gradual. That'll teach me to post before drinking at least two cups of coffee.:peace:

You're making me confused. In any case, IMHO Site5's reputation trend (at least around these parts) started to shift some 10 months ago, and things changed pretty gradually as far as I could see. This is probably what makes some of us think that Site5 could again be what it was, if it would simply follow the route back to its roots. That it's all within the power of their management.


Who needs good management when you have good marketing and sales?

:D

ohh.. wait, customers do :)

Again, most hosts would FOLD if their resellers actually USED the resources they are eligible for.

The TOS and AUP prevents alot of ABUSE by certain individuals, and it generally LIMITS usages that make unusually demanding consumption of system resources.

Like any other thread latly....Site5 has gone bad. I won't repeat anything, just need help finding a new home about the same price.

Thanks

same price?

expect more of the same

i do not believe this is an OVERSELLING issue at all. this is simply another case of someone offering down and dirty pricing and then when overloaded with clients, just can not keep up with the demand. i dont know what people expect when they are so cheap!

It seems Site5 is experiencing some problems and some users are leaving it. So, the question is to the existing customers:

If everything goes terribly wrong with Site5 and you decide to leave it - where would you go? why?

Well I went with Httpme. Actually as stated in another thread I already had an account with them. Then when my second account at Site5 went south I moved it to Httpme also. And I am not regretting it in the least. Their new servers are located in the One Wilsihire Data Center, their connectivity is with Mzima and Savvis, they have their own techs actually in the DC, they just brought up their new NAS offsite backup server, they are doubling the bandwidth on all accounts (new accounts also), their support is excellent. It doesn't get much better than that. Yup they are more expensive. But with all the features they offer (no crap like flashback or whatever) my clients are happy and that is what is important to me.

~;-)

It seems people are trying multiple hosts out and aren't all going with one. Which can certainly be a good thing (and sometimes bad). This is another example of popular hosts coming and going.

I have been with them for over 1.5y now and even if I'm looking at backup solution, I'm still pretty happy with them. I do not rely much on their support but it is real that it is much harder to get a quick and efficient answer but it is still ok for my need.

You're making me confused. In any case, IMHO Site5's reputation trend (at least around these parts) started to shift some 10 months ago, and things changed pretty gradually as far as I could see. This is probably what makes some of us think that Site5 could again be what it was, if it would simply follow the route back to its roots. That it's all within the power of their management.

IMHO, the site5's CEO is making a lot of money but when he will realize that he is losing the reputation of his company and his earnings are going to plunge as angry users will leave, he will need to do something to get back on track.

They have been great, they could easily be great again and this would be easier than become great starting from nothing! We all have ups and downs in business. So basically, one question is: "Does the Site5's CEO want to keep making money from site5 or change business..."
I believe they will sort the situation but I am not the CEO so it is not my decision :)

Just my 2 cents.

Regards,
Ludo

Erm, I am starting to look for an alternative too... My server starts to experience problems :(

I agree with that train of thought.


I wonder if dreamhost would follow the same route.

I wonder if dreamhost would follow the same route.


I hope they don't !!!

Coming to Site5, they still seem to be getting a lot of new business. Not all guys are lucky to check on WHT :lovewht: