i am almost too angry to even type at this point, but wanted to put a warning out for any here who may have been effected by the iBill/Etelerape "transfer" scam... while we never signed a contract w/ the so-called processor Etelerape, they began attempting to bill our iBill database of old rebills immediately on april 3rd. i logged into their admin system that day using the username and password that iBill so kindly provided and cancelled every user listed, and periodically did this until the end of april to leave no customer in rebillable status... at no time did i ever fill in their "contract".

well, today i received an extremely irate email from a past customer wondering why he was suddenly being billed again after cancelling his subscription months ago... totally confused, i log into the Etelegate admin system and search for this persons email address... lo and behold, i couldn't believe my eyes.

according to their transaction statements, this old customer had ***SUBSCRIBED AGAIN A WEEK AGO, EVEN THOUGH WE HAVE NEVER LINKED TO THE ****ING ETELERAPE JOIN PAGES!!!!!!

as i search both forward and back through their seedy records, i find one after another of my old subscribers that were in my rebill database have been signed back up for service, one after another... amazing considering the lack of join page links.

and in true *CARDER* fashion, Etelerape is actually going through the signup process each time using a multitude of proxy relays, picked depending on the locale indicated in my old customer database... i run a script called 'PWsentry' that compares and logs all username logins along w/ time and IP address, as well as date and time of all logins. sure enough, each of these "new users" of mine have only visited my protected members area ONE TIME EACH, ON THE DAY THEY SOMEHOW SIGNED UP AGAIN. by searching through the IP addresses i found that one of three relays would be used for any signup in Germany, one of four in Australia, and on and on... i am literally on the ground here, this is just over the top.

when the iBill/Etelerape switchover took place we wanted nothing to do w/ them, even for old rebills, but had already written off the 1 month period as unavoidable for current rebilling members... i guess they couldn't keep their hands to themselves once the databases reached their thieving hands.

i am SO angry i can barely see straight but know that some other victims might have not noticed this sort of thing has been going on either as i did, so wanted to post my ire here for anyone who might need to run over to their admin and check their transaction lists... especially if you run any sort of gateway scripts (PWsentry, Pennywise, Proxypass, etc.), the single entry for each new "sale" is the real clincher.

i am heading back to a 12 pack of beer as my blood pressure is seriously out of control at this point and i need to go sink into a languid pool of hatred for a bit. amazing how the creditcard companies and acquiring banks have made life so hard for many of us adult webmasters over the last few years, and yet blatant MUGGING by an outfit like iBill/Etelerape seems to steal w/out worry or consequence from behind their lawyers and publicly traded stock symbols... ****ing unreal..

:~

I tell you what. I can't post the URL, well I probably could by now but no worries, I'll skip that. Two things...

1) I'll help you with the drinking process. It's my night off as is tomorrow night which means I get to lurk here and bug you guys.

2) I'll make a note of this elsewhere and link to this thread so if you have more information about this then it'd be good of you to add on to it as you go.

What has the company said to you about this? Have you contacted them? Have you saved copies of the communications between you and them? You do know *grins* that email (even if it says silly stuff about being sent in confidence) is not truly protected at all? (It's grounds for dismissal if you work for a company that prohibits it but it's not against the law for you to share the results of email communications with them - hint hint...)

KGIII

thats terrible. I was with Ibill and they sent me a few emails asking me to sign the contract with etelegate but i didnt yet.. i dont think i ever will

note: i still GOT a payment from ibill lately! (I guess its some of the money that they owe .. which i have no clue how much because their interface was just too confusing)

Wow amazing to say the least if it is all true I understand your reasoning. Hopefully this is a remote incident but please keep us informed as warranted.

If Etelegate is processing transactions without having first received some form of agreement from you (or the card holder) then this is surely a blantant case of fraud. Before you have too many beers I suggest you head for the nearest police station and make a complaint.

I assume that Etelegate have not bought iBill. If this assumption is correct then iBIll handing of records to Etelegate could also constitute an offence. If Etelegate have actually bought out iBill then the situation is somewhat different.

I got screwed by etelegate too. I've done research and found out that etelegate is a big scam. It is really owned and operated by a Cory Harris who has quite a history.

I got done by Etelegate too. I thought I was signing up with iBill and ended up with Etelegate. I am now being rebilled despite requesting cancellation. I never received what I initially signed up for either. AVOID LIKE THE PLAGUE.

If you do a Google search on Etelegate, have a look at the last listing from gof**ckyourself dot com. Seems like someone has reported them to the FBI.

M.

Dear webmasters,

We would like to clear the air about a few issues.



First off we (Etelegate) are not IBill, Volpay, or any others. We are not a re-brand of Ibill and have nothing to do with the ibill debt/notes payable, or any other ibill issues.



We are a completely seperate payment processor that has been around for years. Our reputation has been declining ever since we licensed a subgateway to ibill in August.



We are currently providing the complete processing package to all our merchants, and are making payments regularly and on time.



IBill transfers were faced with a compliance issue that we brought to their attention 3 months ago. Now, after 3 months, merchants that have made no effort to become compliant are indeed being shut down. It takes minutes to be compliant, and we have paid everyone who has done so.



A full description of the situation is posted on our new forum here:

telegate.com/forum/viewtopic.php?t=2



Anything short of these facts is a complete fallacy.



To give all webmasters a chance to voice their opinions in an open, constructive manner, we have created the Etelegate forum. Please sign up, ask questions and post comments at will.



We are making these posts intending to clear our good name in the situation we have all found ourselves in and hope that you will take a moment to hear our side of the story and grab the facts.



Thank you,

-Etelegate Staff



Etelegate Forum: etelegate.com/forum/

Get off your high horse. IBill is not ruining your reputation; you are doing a fine job of ruining it yourself.

All I know is what I has happened personally to us - Etelegate has kept almost all of our money. No response from support ticket; no response to phone call, no response to emails; yah, once a while I do hear a lie - "your wire was sent out last Friday" or something.

And then you have the gall to advertise on google seeking more webmasters to process with you so you can steal money from more people.

Etelgate is a payment processor like 2C0? I can't even be bothered to Google it after this kind of crap going on :D

etelegate are the biggest ever payment prosessing cheater!