Hello. I am currently having an "advanced 3" plan with resellerzoom. I have this for around one year. It was fine and i was satisfied with it. Now it's been one month that the site randomly becomes unaccessible due to various reasons like "server error", "connection closed by the server", "database error", etc.

This is happening very often and they are just not fixing it. I sent them all info that i could and they still tell me "give us some more info". :uzi:

My clients are not happy and im not either. I hate having to apologize to all of them so often. Resellerzoom tech support says the problem might be a forum which is "running too many processes". It's a small vbulletin board with 60 active members, and most of the time less than 10 are online. No mods are installed. Well, if their servers aren't good enough to handle this board, i think it's time to move.

So now i am looking for another company. I take having PHP and MySQL with phpMyAdmin, unlimited databases, emails, ftp accounts etc with their respectable features as granted, so what i'm looking for is basically:

Around 10gb of space and 150gb of bandwidth per month
Private nameservers
International domains
Cpanel/WHM
Fantastico
SSH
AWstats
ImageMagick or GD (preferably both)
Video and sound streaming
Site studio or some other decent site builder
WHMautopilot or something similar to manage my clients

Price not an issue as long as it's reasonable.

I was thinking about hostgator, i read some bad reviews about site5 recently, but anyway i want some company that will be reliable, and that will be able to fix problems quickly, if any appears. I also dont want to have overloading issues such as the above one.

Please write me your recommendations.
Thanks

Hi

whats your budget?

http://www.powervps.com/cpanel-vps.php

the VPS1 is $44.50 month and includes what you need :D

Hello. I am currently having an "advanced 3" plan with resellerzoom. I have this for around one year. It was fine and i was satisfied with it. Now it's been one month that the site randomly becomes unaccessible due to various reasons like "server error", "connection closed by the server", "database error", etc.

This is happening very often and they are just not fixing it. I sent them all info that i could and they still tell me "give us some more info". :uzi:

My clients are not happy and im not either. I hate having to apologize to all of them so often. Resellerzoom tech support says the problem might be a forum which is "running too many processes". It's a small vbulletin board with 60 active members, and most of the time less than 10 are online. No mods are installed. Well, if their servers aren't good enough to handle this board, i think it's time to move.

So now i am looking for another company. I take having PHP and MySQL with phpMyAdmin, unlimited databases, emails, ftp accounts etc with their respectable features as granted, so what i'm looking for is basically:

Around 10gb of space and 150gb of bandwidth per month
Private nameservers
International domains
Cpanel/WHM
Fantastico
SSH
AWstats
ImageMagick or GD (preferably both)
Video and sound streaming
Site studio or some other decent site builder
WHMautopilot or something similar to manage my clients

Price not an issue as long as it's reasonable.

I was thinking about hostgator, i read some bad reviews about site5 recently, but anyway i want some company that will be reliable, and that will be able to fix problems quickly, if any appears. I also dont want to have overloading issues such as the above one.

Please write me your recommendations.
Thanks

With every company, I think you are going to find good reviews and bad reviews. Not everyone is going to be satisfied and most of the time, you hear more bad than good. I would test out the waters if I was you and look at trusted resources, many of which, are listed within this forum and find a company that has good open conversation with you. Either on the phone, or through email. Explain what you are hosting, and the problems you have been experiencing and get a verbal guarantee on thier service level.

Some companies will help you transfer all of your sites as well. Take advantage of this as this will save you a huge headache.

Some good resources are HostSearch, The Search Feature, HostVoice and Positive Testimonials that you find through out this forum. You will find a company that works for you and your business model.

Hi, thanks for your replies. As i said, price is not an issue.

Also i dont have a specific type of site that i host, it can be any site. So i want a company that will do good for anything not just for some type of sites.

I also know that no one's perfect but of course i expect my problems to be solved in a reasonable amount of time, and not one month, which is the case with my current reseller.

I dont want silly overloading reasons which is also the case right now.

Also i know that i can search the whole forum and spend the rest of the year 2006 reading what everyone said about everything but that's not exactly my plan. As i said, i would like some recommendations and i'll check the rest by myself.

Chrisbuk i can't seem to find a detailed features list in that site. Is there any?

You can upgrade to Premium Plans of resellerzoom, if you are having resource problems. on advanced. Because Premium Servers are more stable then them.

Or may be Liquidweb VPS Plans good for you http://www.liquidweb.com/shared/vps.htm But they don't have WHM Auotpilot. I read lots of good rewievs about them.

I would suggest moving to a VPS with powervps, it appears that you might need more resources then a reseller can offer you.

Powervps has good support and excellent service, and they should be well within your budget.

Just for curiosity, are you using all those 150 GB actually?

hija,

What is your ticket number and i'll review it. Additionally feel free to use the support manager option if you aren't satisfied with a response given in a ticket. Thanks.

I don't know.. using a smallish VPS doesn't look like a real solution to me. I'd rather go for a reseller package that gives more server resources, which probably means a higher priced reseller account.

Have you thought about a managed-VPS provider?

if you do go with a VPS RackForce (http://rackforce.com/) has some awesome packages starting at $40/mth.

Around 10gb of space and 150gb of bandwidth per month

Do you actually use this many resources?

I know you mentioned price wasnt an issue, but, if you really want rock solid reliability with those specs in a shared reseller environment, the price tag would be pretty steep.

If you actually need that many specs, try a managed VPS solution from a top notch provider (this will certainly be cheaper). If you dont need that many resources, but a package with the resources you actually require.

Hope this helps...

Hi again everyone thanks for your replies and sorry for my late one.

You can upgrade to Premium Plans of resellerzoom, if you are having resource problems. on advanced. Because Premium Servers are more stable then them.
Yes this was the suggestion from the tech support too, "kindly upgrade". This tech told me that a forum that i have had exceeded the max of 16 processes. The forum is a vbulletin as i explained earlier and it has less than 60 active members. Anyway it's a small forum. I asked if moving this to another server/company would fix the problem and the answer was "yes it will fix it for that user" (=domain). What about the rest? Not to mention that so far i've been told for the third time that the problem was fixed and no it's not fixed!

Just for curiosity, are you using all those 150 GB actually?
Not at all! I'm not sure how much i'm using but it's definately below 20GB. I dont understand what is giving their server such a hard time!

What is your ticket number and i'll review it. Additionally feel free to use the support manager option if you aren't satisfied with a response given in a ticket. Thanks.
It's #508186. Note that this has been going on for a month!

I don't know.. using a smallish VPS doesn't look like a real solution to me. I'd rather go for a reseller package that gives more server resources, which probably means a higher priced reseller account.
That sounds good. Do you have something to propose me?

I don't need so much disk space and bandwidth at the moment, but it wasn't so expensive anyway so i took it. I don't really know so much about reselling etc, i have recently started this, so can someone tell me what's the difference between having a vps and a shared one like i have?

Does whm/cpanel come with vps?

Thanks for your help!

VPS is a virtual private server.

Some VPS Providers give you Cpanel/WHM also, you can sell reseller accounts if you have a VPS :D

Not at all! I'm not sure how much i'm using but it's definately below 20GB. I dont understand what is giving their server such a hard time!

based on this, you really do not need a VPS or anything of the sort. A VPS does have its draw backs, and irregardless of how managed it is, you will still need to take on a management aspect that isnt present in a reseller environment.

I would highly recommend buying a package that has the resources you actually need (with some room for growth) vs buying a large package you know you will never use. This will greatly increase your chances of finding a reliable provider. You may also consider alternate solutions to cpanel, however, if this is what you are comfortable with, there are some excellent cpanel providers out there.

You may want to check out www.digitallyjustified.com and www.monsterhosting.ca. Both offer cpanel and have excellent reputations. They are certainly more expensive then what you are currently using, but, they may be a good fit for you at this time.

Hope this helps...

I know what vps stands for. :P :D

But what is the difference between a vps and a shared hosting reseller account? I have the idea that it's something like buying part of a server, and you can install anything you want there. So i could buy a vps with whm/cpanel and sell space and resources of my part of the server. Not sure if im right though. In such case, is it possible to ask the provider to manage and install programs for me?

Cartica thanks. I agree that sticking with reseller at the moment would be best. The problem is that i dont know how many server resources they would give me. All they write is server specifications which are of no interest to me at all. So, how can i know which provider will offer more server resources, and how much of it?

Now im moving that forum to a totally different server, we'll see if that fixes things up.

Hi, thanks for your replies. As i said, price is not an issue.



If price is not an issue, you should consider getting a dedicated server.

look @ www.powervps.com

I will get dedicated when i need it. I dont think i need a dedicated server to host 15 sites, so for now that's not an option.

I'll give vps a thought though.

I say stay with a reseller account and look for a provider that do not oversell.

In my opinion, if I go for VPS, I rathered go for dedicated server.

Search and study and you will find one.

go with vps I would think if your actually using that 150gb per month chuck on a few adsense ads and should pay for itself pretty quickly

Not at all! I'm not sure how much i'm using but it's definately below 20GB. I dont understand what is giving their server such a hard time!

The reason he asked a question is different than you think. Bandwidth has very little to do with CPU for most websites, they are not related. He asked because your requirements are quite high and you are not using anything close to what you ask for. I would suggest you stick with something around your current usage, double that at max.

I'd stay away from a VPS because the technology is quite simply... unstable in my opinion. I've dealt with a VPS in the past and kernel panics (which often cause 2+ hours of downtime due to fsck) are way too common.

Thanks. I think i'll stick with reselling for now too. Anyway, the problem is not the forum, i moved it elsewhere, but the rest of the sites.

I'm not reading this...

Instead I'm going to tell you what I would do.

Get a full managed server (works - for you - just like a giant ****ing reseller account if you want it to) from www.allreseller.com and that will cover your needs. Those who know me here know that I'm not at all going to make a nickle from recommending you go with them.

If you REALLY need 150 GB per month then you'll want a dedicated box - really. That's just too much to be in a position where you're controlled (to some extent) by folks on your shared environment.

KGIII