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View Full Version : How to track customers


logicalw
05-20-2002, 10:02 AM
Hey all,

Was just wondering what everyone uses as a customer management database. I know most control panels store most of this info, but I am looking more for a tool that stores customer name, address, etc.... Anyone know of any good systems that do this?

Thanks!

Jim

mdrussell
05-20-2002, 10:11 AM
We wrote our own database to do this.

Jeffyt
05-20-2002, 10:54 AM
You moght consider looking into gcdb. You could find it over at sourceforge, IIRC the address is something like gcdb.sourceforge.net. Hope that helps you out.

Regards,

Jeff

WCSWEB
05-20-2002, 04:10 PM
gcdb looks pretty cool I just installed it it looks pretty complete. I currently use quickbooks pro to keep track of my clients.

Avail
05-20-2002, 04:24 PM
We use an ACT!2000 database.

successful
05-20-2002, 05:09 PM
Does gcdb interact with authorize.net or other CC processors ?

RackNine
05-20-2002, 05:17 PM
If you're looking for interaction I'd recommend going through 2checkout. The administrative end to our in-house system provides one-click access to the customer's order managment page on 2checkout and was very-very easy to implement.

Sincerely,

-Matt

vibehosts
05-20-2002, 09:24 PM
I agree with matt, other than just keeping them in whm and a excel file 2checkout does a good job

successful
05-21-2002, 11:28 AM
2checkout charges 100% more than most merchant accounts........

RackNine
05-21-2002, 02:44 PM
Yes, but 2checkout also takes extra time verifying account data to minimize chargebacks. The buffer they've provided me over the past year far outweighs lowered costs we had running a merchant account.

Sincerely,

-Matt