Web Hosting Talk







View Full Version : 1rst experience with iPowerweb !!


m_abdelfattah
04-21-2006, 05:17 AM
Hi,
I'd ordered a .net domian name ( at Tue 18/4/06 - 11:10 PM +2 GMT ) & I got the order mail which confirm my order and that my account info will be send during 24 hours, NOW it's over 60 hours and I didn't got any thing from them !!

At Wednesday I'd ordered domain transfer, and till now I didn't got even order confirmation mail or any thing confirms my order !!

I contacted their Live support, and they asked me to contact
billing@ipowerweb.com


Thats all

Stan Marsh
04-21-2006, 05:23 AM
Perhaps you were flagged for their risk department for additional fraud check? Which country you're from?

m_abdelfattah
04-21-2006, 05:55 AM
I'm from Egypt, But I think as a respect they should contact me ask for any info instead of delay my orders !!

Stan Marsh
04-21-2006, 05:57 AM
I think your expectations are *WAY* too high. This company is selling domains below the cost and you're expecting them to give you decent customer support? I think you are expecting too much. Sorry to point this out.

m_abdelfattah
04-21-2006, 07:06 AM
Thanks alot for your advice :)!!