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View Full Version : Now Hiring: Phone and LivePerson chat support. General technical, billing and sales


Thenotis777
04-14-2006, 11:21 AM
Hostforweb.com has immediate openings for lvl1 / lvl2 Phone and live person chat support.
This is an excellent opportunity for anyone looking for supplemental income while in school or who is looking for an entry-level support position and wishes to be a part of a very successful fast growing web hosting company that is focused on quality customer care.

This is a fast paced environment requiring individuals with strong work ethics and the ability to be a team player. You must be very patient & have the ability to listen to customers questions /problems and generate technically sound solutions on the fly.


Duties for this position include:

- Troubleshooting client issues via Phone and Live Person Chat while phones are idle.

Skills Required:
- Working knowledge of Cpanel/WHM.
- Excellent communication skills (verbal and written)
- Experience troubleshooting email, DNS and other general support issues.
- Strong analytical & problem solving skills
- Ability to multi-task.
- Ability to succeed in a fast paced environment.

Skills that are a big plus:
- Monitoring servers and responding to event notifications. (Service Down / Load Alerts etc)
- SSH / Bash knowledge, restarting services, checking server load averages and balancing loads.


This position is on a full-time basis (Approximately 40 hours per week).

Contract Salary: $700 a month to start with opportunities for advancement to full time Employment and higher pay.

No hiring agencies please.
No one under the age of 18 please.
No one outside of the United States or Canada please.

Please send a cover letter & resume with days and hours of availability to hr@hostforweb.com
Only selected applicants will be contacted.
Please include a contact phone number as well as any AIM or MSN IDs.

Note: We will not be monitoring this thread. If you have any questions about the position. Please e-mail hr@hostforweb.com

adam
04-14-2006, 11:51 AM
$4.30/hour? There is labor laws you know..

Bilco105
04-14-2006, 12:30 PM
This position is on a full-time basis (Approximately 40 hours per week).

Contract Salary: $700 a month to start with opportunities for advancement to full time Employment and higher pay.Don't contradict yourself :)

Thenotis777
04-14-2006, 01:25 PM
Thank you for pointing that out and I am sorry about that, I used a template for a non contract employment offer and forgot to remove this "This position is on a full-time basis (Approximately 40 hours per week)"

alanp
04-14-2006, 03:08 PM
How many hours per week are you looking for this person to work?

syirus
04-14-2006, 04:18 PM
I sent you a email but I forgot to include instant messager sn's so please email me back if you decied to take further consideration for my employment, and I will give them to you. Thanks

Kevin