Hi. Would you suggest me names of a few domain registrars who have BEST domain support?
* Price<=$15
* Excluding Godaddy (who gives worst support--in my experience) and its sister companies
* Excluding Namecheap (who don't reply emails)

Thank You.

Its hard to say, however; maybe try Enom.

Enom gives the best reseller features and support - think you are being a bit harsh on GoDaddy.

I'm using directi so far no comment and price is cheap too

Support Quality differs quite a bit... from 24h till month (technichal issues)

Perhaps you'd have more luck with support at a reseller. They usually have more time for your needs. Are you searching as a reseller or an enduser? :-)

Try netsol.com.
They have lost many customers during recent years. So, I suppose their Support Team is not too busy right now. :)

Support Quality differs quite a bit... from 24h till month (technichal issues)

Perhaps you'd have more luck with support at a reseller. They usually have more time for your needs. Are you searching as a reseller or an enduser? :-)

Actually, I am an enduser. Will I benefit more If I open a reseller account with a good registrar--if I am going to buy multiple domains?

Try netsol.com.
They have lost many customers during recent years. So, I suppose their Support Team is not too busy right now. :)
Interesting. This is just a converse of this statement: "Godaddy has gained many customers during recent years. So their Support Team is too busy. That's why their support is becoming worse."

Try netsol.com.
They have lost many customers during recent years. So, I suppose their Support Team is not too busy right now. :)

I enjoyed that one wildbest :) However the op was asking for registrars at <=$15 :)

Hi. Would you suggest me names of a few domain registrars who have BEST domain support?
* Price<=$15
* Excluding Godaddy (who gives worst support--in my experience) and its sister companies
* Excluding Namecheap (who don't reply emails)

Thank You.

My experience has been quite the opposite of your's with both these 2 companies. Anyhow, most companies support isn't up to expectations, and oftentimes you need to open a support ticket rather than use email. I've had good experience with MyDomain, a Dotster reseller. It's reasonably priced at $8.50. But I suspect you'll find the support about the same. A reply within 24-48hrs is expected.

Thank you all for your suggestions. I don't like Godaddy any more but I love the interface of Namecheap. I sent an email to Namecheap on April12 and have not got any reply. However, at least Namecheap's representative here in webhostingtalk replied my queries. That's good.

It's comforting to know there is a backup :)

Directi is cool for end users also, you can always obtain a reseller account for your personal use as well

I have found namecheap to be pretty good as a matter of fact,

but enom is prob the best, of course you have to enter money in $100 lots and you have to get a resellers account

they value their customers alot

It's comforting to know there is a backup :)

I've explained to Insight some of the drawbacks of using free, shared email services. Not receiving emails consistantly is one of them. :)

Actually, I am an enduser. Will I benefit more If I open a reseller account with a good registrar--if I am going to buy multiple domains?

I find being a reseller helps

it makes them realize that you may purchase many domains, especially owning a hosting business, they realize as you grow, amount of domains will grow proportionately

However, at least Namecheap's representative here in webhostingtalk replied my queries. That's good.I could be wrong... but I believe enetwork aka Richard IS NameCheap. That is, he owns it.

You can't get much better customer support than that, IMO. ;)

I could be wrong... but I believe enetwork aka Richard IS NameCheap. That is, he owns it.

You can't get much better customer support than that, IMO. ;)
I agree, he has very good support and helps you out :) I haven't had any real problems with namecheap :)

go for directi.com, prices are too low and features are good

some peope may laugh but register.com has the fastest support I have ever seen

some peope may laugh but register.com has the fastest support I have ever seenI'm certainly not laughing. I had some dealings with them last year and they were very fast and professional.

But at $35.00 per year, I could throw in a hand car wash and wax at my local provider and still make more money than I'm making now.

There is nothing wrong with providing superior service to those willing to pay a superior price. That's what free enterprise is all about.

Hmmm... maybe I should offer to wash and wax the domain names. ;)

for a coupla names they are real good. Phones they be picking up in 10 seconds

I could be wrong... but I believe enetwork aka Richard IS NameCheap. That is, he owns it.

You can't get much better customer support than that, IMO. ;)
Really?. That's great.