Rob@PowerVPS
04-05-2006, 11:38 AM
Do you have the talent to help drive our continued success? Is problem solving and making customers happy something you enjoy? Like working with the latest and greatest hardware and software? Come and join our team!
We are currently looking to fill the following positions:
Level 3 Support Engineers:
You would be responsible for handling escalated issues from our NOC staff as well as customer ticket responses which are typically Level 2 and Level 3 tickets.
Candidate(s) can work from remote location(s), but must have reliable Internet access and be responsible and available during hours of employment that are agreed upon.
We're looking for individuals who are self starters, and have prior support experience with an ISP or Hosting Provider. If you require micro-management; this isn’t the job for you.
PowerVPS / Defender Hosting engineers are people who do not mind answering the "easy tickets", but also have no problem resolving level 2 or 3 support issues. We do not need level 1 engineers or outsourced firms please.
We're specifically looking for candidates who have the following experience:
* Linux OS and applications (apache, PHP, MySQL, IPtables, etc)
* Security applications (APF, BFD, etc)
* Windows OS and applications (MSSQL, Plesk, RDP, etc)
* cPanel, Plesk, and DirectAdmin (or the ability to learn the quirks of each panel)
* Fantastico, ClientExec, and RVskins
* Virtuozzo VPS Linux and Windows experience is a major plus
* Strong english skills
We're especially in need of techs who have a strong background in both Linux and Windows.
We are looking to hire two full-time engineers for our 6am-2pm shift, and one full-time engineer for our 2pm-10pm shift. Employee perks include free services such as a Dedicated Server, VPS, Game Server(s), etc.
Please send your resume along with salary requirements to jobs@defenderhosting.com, please state which position you are looking to fill.
Submissions without both of these items will be prioritized last. Please also include your hours of availability that you can work. Successful candidates will be contacted by e-mail to interview further. Before hiring, all candidates will be given a brief evaluation to test general support knowledge.
We are currently looking to fill the following positions:
Level 3 Support Engineers:
You would be responsible for handling escalated issues from our NOC staff as well as customer ticket responses which are typically Level 2 and Level 3 tickets.
Candidate(s) can work from remote location(s), but must have reliable Internet access and be responsible and available during hours of employment that are agreed upon.
We're looking for individuals who are self starters, and have prior support experience with an ISP or Hosting Provider. If you require micro-management; this isn’t the job for you.
PowerVPS / Defender Hosting engineers are people who do not mind answering the "easy tickets", but also have no problem resolving level 2 or 3 support issues. We do not need level 1 engineers or outsourced firms please.
We're specifically looking for candidates who have the following experience:
* Linux OS and applications (apache, PHP, MySQL, IPtables, etc)
* Security applications (APF, BFD, etc)
* Windows OS and applications (MSSQL, Plesk, RDP, etc)
* cPanel, Plesk, and DirectAdmin (or the ability to learn the quirks of each panel)
* Fantastico, ClientExec, and RVskins
* Virtuozzo VPS Linux and Windows experience is a major plus
* Strong english skills
We're especially in need of techs who have a strong background in both Linux and Windows.
We are looking to hire two full-time engineers for our 6am-2pm shift, and one full-time engineer for our 2pm-10pm shift. Employee perks include free services such as a Dedicated Server, VPS, Game Server(s), etc.
Please send your resume along with salary requirements to jobs@defenderhosting.com, please state which position you are looking to fill.
Submissions without both of these items will be prioritized last. Please also include your hours of availability that you can work. Successful candidates will be contacted by e-mail to interview further. Before hiring, all candidates will be given a brief evaluation to test general support knowledge.