Hi,

I'm new to this whole world of reselling, but I'm looking to slowly step my foot in the door. I've been a hosting and domain customer of GoDaddy for a year or so, never had a problem, even enjoyed their customer service the two or three times I needed it.

Taking a look at their reseller plans, it seems like they have the most complete, comprehensive array of features in the reselling world. Their free Adwords credit pretty much makes your package pay for itself.

I've done some reading here and on other forums, and people seem to greatly dislike GoDaddy reselling. I'm just curious as to why.

Is anyone here HAPPY with being a GoDaddy reseller?


Thanks!

Well, receiving such ransom notices (http://www.webhostingtalk.com/showthread.php?t=499972) certainly doesnt make people like them more.

Well, thats unfortunate for that individual. While I don't totally agree with GoDaddy's reason for doing that, it's an isolated incident that really doesn't sway my opinion on their reseller program.

Any thoughts on their actual reseller program?

Well, its already the second or third time that I read about such a case, in addition to other others. I cant comment on their reseller program, but such stories give a horrible reputation.

I have no doubt GoDaddy's head might be a little too big for its shoulders, but if their reseller program is what they advertise, then it must be pretty stellar.

What I'm looking for is if anyone is currently or was a member of one of their reseller programs, how their server speeds were, etc.

I have no doubt GoDaddy's head might be a little too big for its shoulders, but if their reseller program is what they advertise, then it must be pretty stellar.

What I'm looking for is if anyone is currently or was a member of one of their reseller programs, how their server speeds were, etc.

You should sign up and try out their services. Godaddy has hundreds of servers and everyone most likely has a different server load, so I wouldn't base a decision on one person on one server. The only way you will know if they are good is if you try them.

What I read here http://www.webhostingtalk.com/showthread.php?t=499972 is quite shocking.

invisible777, if godaddy.com reacted that way to a person spamming a guestbook on someone's website would you want to risk your customers (or you) being treated that way? Knowing that these things are happening over there why would you even consider putting your customers on their servers?

What would you recommend over GoDaddy? Especially for someone who wants to make their first domain reselling website?

I'd rather stay away from deposits up front type places. Monthly or yearly fees are fine.

I was looking at HostGator, any thoughts on that one?

Give a try to GoDaddy and don't listen to their competitors. GoDaddy is a great company with a huge customer base (for a reason). You might also wish to look at Directi and their www.resellerclub.com. Good Luck.

Give a try to GoDaddy and don't listen to their competitors. GoDaddy is a great company with a huge customer base (for a reason). You might also wish to look at Directi and their Good Luck.


Can you fully customize a GoDaddy reseller page?

I believe it depends upon which reseller program you pursue but I have limited experience (in fact none with their reseller program). However, your thread about no one liking Godaddy is not true. They have thousands--maybe even millions--of customers. When you get this big, even if one or two percent of their dissatisfied customers get vocal about it, it seems like a lot. However, the reality is that most happy customers simply don't speak up.

There are kinks which I've experienced but their customer support is great given its size. When you do need help, your best bet is to pick up the phone instead of sending an email.

One of the better Resellers would be Hostgator. I know people like them and are preferred on WHT. Packages have quite a bit with them based on Cpanel. Godaddy I would think have their own system but no knowledge on that.

Thanks,
Jay

They have thousands--maybe even millions--of customers. When you get this big, even if one or two percent of their dissatisfied customers get vocal about it, it seems like a lot. However, the reality is that most happy customers simply don't speak up.
Thats true, but stories like this (http://www.webhostingtalk.com/showthread.php?t=499972) do not shed a good light on it nonetheless.

I have had a few customer quit and move their hosting to godaddy, and the impression I get (when they return in a few weeks) is that Godaddy sales promises to moon, and fails to deliver. One customer that comes to mind quit when CPanel got rid of Neomail, paid a year in advance to godaddy, and was back with us in about a week.

Thats true, but stories like this (http://www.webhostingtalk.com/showthread.php?t=499972) do not shed a good light on it nonetheless.

As much as it sucks for the guy that got fined $200, I'm sure it was well within GoDaddy's lengthy and open TOS and User Agreements.

As much as it sucks for the guy that got fined $200, I'm sure it was well within GoDaddy's lengthy and open TOS and User Agreements.
That might be correct, but it doesnt make it more right.

Can you fully customize a GoDaddy reseller page?
It depends on what do you mean by "fully"?

You can sign up and give it a try. You can cancel within 30 days and your money will be refunded without questions asked. So, no risk at all and you can test every customization feature during this period. Also, they offer API reseller plan if you want a "fully" customized solution.

Here is a GREAT reason NOT to resell godaddy's hosting!

They sell you (the reseller) the 'deluxe plan' at $7.16 and sell it at their site to the general public at $6.99 with 50GB storage and 500GB transfer. The 'premium plan' resellers get at $15.96 and they sell it to the public at $14.99 with 100GB storage and 1000GB transfer. They state that it is in 'trial mode' and if it works fine then they'll update resellers to new packages. This 'trial' has been going on for 4 months now and all they are successfully doing is snatching up all customers. Potential customers have told us that they found 'cheaper and greater' hosting at godaddy.

Not only do they undersell you but they cap the maximum price you can sell at therefore greatly limiting your profit and so forcing you to do really high volume sales (which is tough when you are competing with their prices).

Database dysfunction
Their databases are a drag. There are times that the database won't deliver and causes the browser to time out. We lost a few clients because of that. They had Mambo and Xoops on their accounts. Godaddy's tech response was always that the application was at fault. We didn't pass that response to our clients as it was ridiculous. We tested them on other hosting companies shared packages and never had a problem.

Most Recent Troubles
Today we got a call from a client who installed Zen Cart and needed to CHMOD a file to 444 and couldn't. We tried using WS_FTP and still couldn't so we called godaddy and their tech personnel said all that now has to be done using a special script. Here's the bull...
- They don't supply this script.
- They suggested we search the internet for a script to do this.
- There is no help on this in their disorganized, limited knowledge base.
- You need shell access to do this which they won't allow.
and then pretty much said to me "too bad sir. You have to decide how to deal with that"

Needless to say I was very angry. The client is still angry and I had to register them on a disfferent host and install and configure the whole thing for them. Now I have to move all the clients to this new host to not have any future troubles.

Here is what their hosting packages are good for.
- File storage
- Photo storage
- Personal (non DB) websites

They offer support to your customers which is priceless but the hosting SUCKS!!

This link shows the pricing to resellers. It is just a snapshot image.
irishandchin.com/gdsucks/

I have never had a problem with godaddy and I have used them sense they started. I'm not sure what happened, but i have never been disappointed!

godaddy and hostgator may be use to be good but they are not now.. their support is worst.. I have heard surfspeedy is great place to be in..

What would you recommend over GoDaddy? Especially for someone who wants to make their first domain reselling website?

All I can say is godaddy left a bad taste in my mouth when they first launched their hosting services. We are a provider and sent them hundreds of domain sales - they in turn spammed all of our customers for their hosting services. Compare this to a registrar like eNom, who also offer hosting, but have never contacted our clients regarding this service.

Couple this with reports of poor service, overloaded services and a pricing model obviously indicative of dramatic overselling, and I think the picture pretty much paints itself...

Keep your domains and hosting seperate! :P

Why?

From client's that moved from them to us said that they had 2 main reasons: 1. Uptime and 2. Slowness on servers to heavy server since there seems to be too many clients per server.

My personal opinion is that they should stick to what they do best: selling domains.

host gator is a good place to start

I've never had a real problem with GoDaddy. However, that being said -- I absolutely hate their website & control panel hands down. It is so irritating to get around and there are things flashing and so many words and bolded text and images, I just want to shoot myself. You'd think with how big they are they can afford some usability testers for their website and control panel. It's one big pile of mess as far as I can tell.

Top that with trying to sell you every service they have when you checkout and it makes me want to run, I don't care how cheap they are. Actually, I just renewed a domain from them recently and it cost me a lot more than I thought (and they let me skip the ads, YEY). It was some fee for ICANN and some other fee, costing about $9.20 I think. It’s more affordable elsewhere now, especially since they are slapping these extra fees on.

I've had experience with reselling domains via Enom.com (look for a reseller), which they were okay. Every hosting company I worked for used Enom also, it seems like it is preferred for reselling in mass.

I have never had a problem with godaddy and I have used them sense they started. I'm not sure what happened, but i have never been disappointed!

CMarketing are you a reseller for godaddy? If so do you have many customers? Because of this block on CHMOD you will start losing customers. Most of our clients used apps (CMS & Shopping carts) which require CH<OD and databases and those were the big problems.

you may want to find a host where you can get fast support, create your own custom plans. from above I see why people dont like go-daddy :s

I have used godaddy as a registrar for my 12 or so domains and I have never had a problem. I bought my first domain through them in 2000 and I have contacted customer support a couple times to facilitate transfering domains from other registrar's.

Godaddy has excellent professional support representatives that are polite and in my experience they even speak english as a first language!

Every big company grows a big bad image when it crushes the little companies, that doesn't mean they are evil or offer poor service it just means they aren't able to offer personalized attention.

They are a host that offers newbie friendly plans with newbie friendly abilities, this means you cannot run your small business site on the $11.95 plan without paying them to use their shopping cart program. I don't like this system they devised but it is apparently working out or they wouldn't be offering it any more.

I have used godaddy as a registrar for my 12 or so domains and I have never had a problem. I bought my first domain through them in 2000 and I have contacted customer support a couple times to facilitate transfering domains from other registrar's.

Godaddy has excellent professional support representatives that are polite and in my experience they even speak english as a first language!

Agreed, they run a good registrar service and their support was and probably still is top notch

Every big company grows a big bad image when it crushes the little companies, that doesn't mean they are evil or offer poor service it just means they aren't able to offer personalized attention.

This isnt about being evil or anything else of the sort. They made a tactical mistake when they went to market with their hosting service and they specifically targetted the customers who directly established them as the #1 registrar. You have got to remember, 100's to 1000's of hosting providers, who didnt want to deal with registrar services, sent the domain business to godaddy. Godaddy then turned around and marketed hosting to the clients of these very same hosting companies. The impact was minimal (at least from our perspective), however, it still left a foul taste in our mouths. Since then, we have switched to eNom, we sell domains for a profit and they have never solicited our customers for their hosting service. This is why eNom is catching godaddy on their registrar business and this is why no one complains about eNom (you will also notice no one is calling eNom evil or complaining about "crushing the little guy")

They are a host that offers newbie friendly plans with newbie friendly abilities, this means you cannot run your small business site on the $11.95 plan without paying them to use their shopping cart program. I don't like this system they devised but it is apparently working out or they wouldn't be offering it any more.

You are of course correct, their hosting service is great for "newbie" types of customers and as far as I am concerned, they can own the true "budget" hosting market. I see Godaddy as nothing more then a farm system for our solutions. This however still does not excuse them for the mistakes they have made and are countinuing to make. If they want to retain their #1 position in their registrar business, they should take a close look at what some of the competitors, who are currently breathing down their necks, are doing.

I have not experienced Godaddy first hand but know people who have and most are not happy. I don't see how you can run a good web site if you can't change file permissions! If you register domain names with them be very carefull not to let them expire. I hear they will be trying to auction tdomain names of successful sites even before they expire. For domain names Network Solutions is very professional and honest.

I tried Hostgator once when I was in a big hurry to move due to a dishonest hosting company. They promised to set up a server in a hurry but it took them so long I was forced to pay extortion money to the old host. Having said that I am thinking of going back to try them again.

To anyone who wish to jump onto the bandwagon and become a GD Reseller, I suggest you sit down with a pen and paper. Write out a plan on how you are going recover your yearly reseller fee paid out to GD. (Minimum US$99)

It might sound like it is very little, spread out over a year, but once you tried it out like I did. You will know how hard it is.

Firstly there is no barrier to becoming a GD reseller, its literally any Tom, Dick or Harry who can afford their reseller fees.

Secondly, their reseller templating system is rather obvious that it is coming from GD, because of the product names that they use.

Thirdly, you have to devise a way for customers to choose you over the other hundred GD resellers. Will you be willing to take out Adwords, print ads, physical flyers?

Don't bother targeting the young, IT savvy group. One search on any search engine, and your cover will be blown, not to mention a whole list of other GD resellers appearing next to yours. Then they will notice how similar your product names are..but why are the pricing so different....

Then, they will go with GD themselves because they are a brand name, with a large customer base, right? And lets not even mention that their pricing will be cheaper than yours or any reseller.

Just my 2 cents.

Hi,

I'm new to this whole world of reselling, but I'm looking to slowly step my foot in the door. I've been a hosting and domain customer of GoDaddy for a year or so, never had a problem, even enjoyed their customer service the two or three times I needed it.

Taking a look at their reseller plans, it seems like they have the most complete, comprehensive array of features in the reselling world. Their free Adwords credit pretty much makes your package pay for itself.

I've done some reading here and on other forums, and people seem to greatly dislike GoDaddy reselling. I'm just curious as to why.

Is anyone here HAPPY with being a GoDaddy reseller?


Thanks!


i was with them.. but later shift to other...
reason? others offering better features and reseller money

godaddy is good ... jus reseller earn 'not enough'

add to all of this that Godaddy's plan are not the cheapest!! if ur starting up, here's an advice: get some cheap reseller acocunt to test/develop your reseller skills, then decide on what u wanna do

It's been some years since this discussion was had. I am wondering if any new domain+ webhosting reseller services have appeared on the market that compete with godaddy. Any suggestions?

Too slow and I HATE their makeshift interface.

Yes, Godaddy website is very slow. It might take 15 to 30 Minutes to get an FTP Account activated. Moreover the support will be always CANNED Replies!

Here's the thing...

1) GoDaddys Reseller Program is really nothing more then a cleverly marketed affiliate program that pays you next to nothing. You can clearly see from there figures that they are selling the hosting cheaper directly. But, when you sell it to your customers they raise the prices.

2) It's not really brand-able. Your selling their hosting through a site which was created through them.

3) With the way that GoDaddy has done things in the past, I would be hesitate to believe that they would even give you credit for the sales coming through.

GoDaddy is a shady company that has constantly undercut and embarrassed the Hosting industry. I personally suggest staying away from them!

Have you tried checking out on Godaddy? You will have to go through 3-4 pages of services that you do not need.

The Only Good thing about the Godaddy is the Domain Pricing and Domain Offers. I only use GD for this purpose

Godaddy maybe develop too much marketing which annoying but i love their video media advertising which is so entertain and funny.

Well just look on how they advertise, normally it's just about domains. For myself I know I ONLY use them for domain I tried using them for hosting once and was just awful.. And when they do come into problems usually takes them forever to fix it.

They are little strict about the contents and giving notices to the users so people dont like them

There is no need to compete with godaddy. They aren't a profitable company and the last I heard were up for sale.

You can't compete with companies that are in the game to simply undercut the rest and hope for the best.

Their reseller programs are exactly what TBradley posted. The ideal reseller program of something will have to permit you to sell at around a 20% + discount level since most affiliate programs pay 10-15%.

So you would need at least a 20% discount @ godaddy to get ahead of their affiliate links but once you figure in the fee to signup as a reseller and figure in how much godaddy coupons will be cheaper then your hosting it's a waste of time and money.

GoDaddy/WWD used to use a reseller/client as a 'this can be you'. Im not going to reference who the person is since it'll just promote him but it was all a PR stunt. The guy/group simply setup some programs with GoDaddy (rather poor setups I might add) and with godaddys advertising of him were able to profit and grow off their network of other sites which were basically 'get rich schemes'.

And to answer the topic of the 4 year old post. People don't like godaddy because:

Billing practices:
Alot of hidden fees and surcharges in that mammoth agreement they have
auto-renew that would set things to auto-renew even if you declined that option.
Once service renewal came you would get sent to collections for it with the collections company they use demanding their fee (which is illegal in the state I was in at the time).

Employees that do not care unless they are upselling since they are expected to sell (even support staff). Think of how your support from your average webhost would be if when you needed help at the same time they were trying to sell you.
Managers who do not care how fast your issues get resolved because "they are on the clock" as one told me.

The list goes on but the most important part is that they do not care. Most companies of this size if you go out of your way to make your problems known someone at a higher level will deal with it. That's few and far between at GoDaddy.