I have a few reseller accounts at Dathorn.com and have never had any problems with them. Customer support tickets are replied to right away and I always have peace of mind knowing that my hosting accounts are on servers run by professionals that really know how to manage and maintain servers to ensure they are always upgraded with the latest technology and security measures.

I will soon be outgrowing the reseller accounts and may need to move onto a dedicated server for my own projects... but as far as shared reseller hosting I think Dathorn.com is the best. It's worth checking them out. They also have a forum so you can read about what's going on there too.

Was this meant as just a review, or are you asking for suggestions for Dedicated Server companies?

*shrug*

webservers, please share a domain with the moderators via http://www.webhostingtalk.com/report.php?p=3777708, so that we can validate your review.

May we know how long you've been with Dathorn so far?

Seems like you have found your hosting home :P Keep us updated as time passes.

webservers, please share a domain with the moderators via http://www.webhostingtalk.com/report.php?p=3777708, so that we can validate your review.


Done


May we know how long you've been with Dathorn so far?

According to my records I received my first hosting order on 2002-09-24 01:38:21 so I must have been a dathorn customer since August - September 2002. However, dathorn.com upgraded their billing system some time in 2003 and their records show I signed up to the new UberSmith billing system on 10/7/2003.

Thread starters domain has been verified. Thank you for sharing your review with the community.

Thanks for the review webservers. I'm thinking of opening a small reseller account with Dathorn to try them out. I checked out their forum and was very impressed with their honesty. It is extremely obvious to anyone that they're not deleting negative posts like so many other hosting forums do. I also like the fact that overselling by their resellers is not allowed, makes for faster servers and less problems in my opinion.

Well let us know how they treat you catfished, if indeed you sign up with them.

I also like the fact that overselling by their resellers is not allowed, makes for faster servers and less problems in my opinion.The least that it does is put the overselling levels directly in the hands of the reseller hosting provider instead of the hands of the resellers hosted on the server.

look like nice company

I am a reseller using Dathorn, and have been with them for over 2 years. I host about 30 websites.

Dathorn has it's ups and downs like any other host. They were like a breath of fresh air compared to the seriously crappy host I was with before. They're pretty stable, and have been in business for awhile.

However, the longer I go with Dathorn, the more unsatisfied I'm becoming. The support is reasonably quick, but often rude and unhelpful - At times they put the ball back in my court to figure thing out when I'm totally lost and looking to them for answers. Server outages are a problem on my particular server, we've had two reboots in the last few weeks with about 30min - 1hr downtime each time. I would say that on average I have one outage of some sort per month.

One thing that bothers people about Dathorn is the account overuse cut-off policy. When an account reaches an unknown, undefined point in traffic/cpu usage, they'll cut the account off without warning. This is technically fair and all because they can't allow one domain to hurt the others on the shared server, but it's no way to do business with your clients. There's just no way to prepare for that eventuality, since the threshhold is unknown.

I am a reseller using Dathorn, and have been with them for over 2 years. I host about 30 websites.

Dathorn has it's ups and downs like any other host. They were like a breath of fresh air compared to the seriously crappy host I was with before. They're pretty stable, and have been in business for awhile.

However, the longer I go with Dathorn, the more unsatisfied I'm becoming. The support is reasonably quick, but often rude and unhelpful - At times they put the ball back in my court to figure thing out when I'm totally lost and looking to them for answers. Server outages are a problem on my particular server, we've had two reboots in the last few weeks with about 30min - 1hr downtime each time. I would say that on average I have one outage of some sort per month.

One thing that bothers people about Dathorn is the account overuse cut-off policy. When an account reaches an unknown, undefined point in traffic/cpu usage, they'll cut the account off without warning. This is technically fair and all because they can't allow one domain to hurt the others on the shared server, but it's no way to do business with your clients. There's just no way to prepare for that eventuality, since the threshhold is unknown.
Thanks Cathode, for your informative post on Dathorn, makes me rethink my plans. I really don't like the idea of an unknown threshhold.

I really don't like the idea of an unknown threshhold.Me neither. But then again, many hosts don't state one. Also, even if you know the threshold, there's generally no way for a shared/reseller hosting customer to know/see what he's currently using, so the knowing threshold is of little practical use. Such is the state of the industry.

That being said, I would have a problem with a reseller hosting provider closing/suspending the reseller account instead of the end user account. Sure, if a reseller (of his end users) become a continual nuisance, I can understand booting the reseller, but an incident here and there should be expected and dealt with so that the reseller's business isn't destroyed.

That being said, I would have a problem with a reseller hosting provider closing/suspending the reseller account instead of the end user account. Sure, if a reseller (of his end users) become a continual nuisance, I can understand booting the reseller, but an incident here and there should be expected and dealt with so that the reseller's business isn't destroyed.

That is exactly what we do. If a domain is causing a problem that warrants suspension, only that domain is suspended. Reseller accounts are not suspended unless it becomes a severe repeat offense.

Cathode is located on our cpanel09 server, which has been down a bit less than 1 hour and 20 minutes during 2006. While that is not perfect by any means, I wouldn't consider it that bad for a shared hosting server, it's still at around 99.94% uptime for the year. Most of our servers are doing better, several are at 100%.

Our uptime reports are publicly available on our forums at http://forums.dathorn.com/showthread.php?t=4 They include all downtime for each server, including scheduled maintenance and things of that nature.