Hello,
Our company has always offered our customers a comprehensive help section/getting started section on web design and uploading. It covers common web design programs and FTP software and offers many links and resoruces for our customers. However, it is getting tough to keep this section updated as links go out of date, etc.

I am wondering if there are any companies that offer customizeable content for a webhost to place on their website that would provide and keep a section updated for our customers to find web design and uploading help (maybe an RSS feed or something similar). If not, maybe this is an idea for someone to look into starting up.

I'm not aware of anything like that, John, but I do have a suggestion...

... DemoDemo Flash Tutorials.

http://demodemo.com/tutorials_ftp.html

and the "HTML Builders / Site Builders / CMS':" section at http://demodemo.com/hostingtutorials.html