Hello Every body


i am here to ask a definit questions, are we as a reseller we have to search or to you a remoted backup solutions like bqbackup or others when our Companies didn't make daily backups from our files and DBs


thanks

It would be hard for you to have an automatic backup system since you are only a reseller. You can download the backups one by one, but that is an issue if you have a lot of accounts.

As SJRHosting mentioned, performing backups from a reseller account can be a bit tricky without the assistance of your host, since you don't have root access to run the appropriate commands.

Many hosts will help you by setting up the backup system for you (i.e. adding an Rsync command to their crontab as the root user), but if not, you may have to set it up individually for each account.

Humm!! I am surprised that your reseller doesn't provide daily backup.

I am sure for an extra fee per monthly basis, your provider will extend daily backups to your account. However, this service is not cheap, but it is a cheaper solutions then remote, which you probably wouldn't be able to accomplish anyhow as being a reseller for a provider.

I imagine if you are pretty good at coding (PHP, asuming its a linux server), you could have it login to each cpanel account and create a backup, then store it on another server, although this would take some work.

Just ask your host to see if they can setup daily backups for you (but as HG suggested, it is likely they will charge you for this service).

EDIT: They may even be infact creating backups already, so just shoot their support department an E-mail!

I agree with Scott. I've used his service for various uses over the past 1+ yrs and never once has the server been down....never. Also, it's incredibly easy to setup too.

I know our reseller accounts come with jailed SSH where it supports rsync to other servers ...this is the best method of mirroring in my opinion. PM me for details if you like and I'm happy to show you some options :)

I Use a program called auto ftp manager
See deskshare.com/afm.aspx to download.

I also have onsite tape backups twice a week and other backup scripts to download all databases.

You can never have enough backups!

I agree. I've seen some bad cases of the non-backups :D

So will it grab everything and move it? Very nice!

Humm!! I am surprised that your reseller doesn't provide daily backup.While the provider may be doing backups (even daily ones) for internal use, the TOS makes it so that the reseller is ultimately resposible for keeping his own backups, as the provider won't assume liability for the backup not being usable (as it often happens to be the case unfortunately).

Thanks for that Dan.

To add to it, hosts will often have a setup where they backup the entire server as a whole, whereas in the event of a server crash, they can restore the server in its entirety as a whole, but often not individual files as needed by a client (or very tedious to do so if they can).

thanks alot for all

but let us make in a points

1- Let my company do that daily backup even it is a chargable issue

2- or do a manual backup from the cpanel

3- use SSh to make a mirror to onther server but it needs SSH and PHP skills

is that any other solutions ?

I know i can provide daily backups or weekly monthly with Direct Admin using cron jobs ive never had the option via cpanel though

cPanel via WHM at the root level has options for this. Not 100% sure how resellers handle that part. I've only ever used SSH ....or "cPanel Full Backup" per domain when migrating them to another server for restoration.

We do a daily backup for all of our customers. As an add-on service, we can setup the customer web site to be ftped to another server (offsite).

So in short, we do our own backup (onsite and offsite) and we have an add-on that will allow the customer to have an automated backup (down to the minute) ftped to another server. Prices are based on how often the site(s) are backuped in a day.

For one of my resellers, he has an ftp server setup at his home. We have our servers setup to ftp his account to his home ftp server every hour.

Backups, of course, are crucial...I'm a newbie reseller, and just took a tough backup lesson with my own websites. I'll be paying particular attention that clients have backups and impress upon them to have their own on hand, too.

Another question that makes customers having their own backups a critical issue, and one I've asked my new provider: What happens to client accounts if I die suddenly and my account goes into arrears? Will they assist my customers in getting their info off of the servers? The alternative is that my clients sites simply disappear without warning. My recent experience is that reseller providers do not provide your clients information or service regarding their accounts.

I'm still waiting for a response from my reseller service provider. In the mean time, I've drafted an e-mail for a friend to send to customers in the event of my untimely demise.

Backups, of course, are crucial...I'm a newbie reseller, and just took a tough backup lesson with my own websites. I'll be paying particular attention that clients have backups and impress upon them to have their own on hand, too.

Another question that makes customers having their own backups a critical issue, and one I've asked my new provider: What happens to client accounts if I die suddenly and my account goes into arrears? Will they assist my customers in getting their info off of the servers? The alternative is that my clients sites simply disappear without warning. My recent experience is that reseller providers do not provide your clients information or service regarding their accounts.

I'm still waiting for a response from my reseller service provider. In the mean time, I've drafted an e-mail for a friend to send to customers in the event of my untimely demise.

From a legal stand point, the hosting provider will not/should not be providing your customer with information/access to the account.

Think about this, if you go on vacation for a month and your customer can't reach you. Hears that you passed away (which you didn't) and calls the hosting provider and tells them you're dead. The provider may try to contact you, can't get in touch with you cause your on vacation...so then gives the customer access....

Or, someone off the street tries to pull this on you while your on vacation claiming to be "a friend" that you drafted a letter for....

I understand and agree, to a point. Recently, my website host stopped his business and is unreachable. He didn't send customers notification. The irresponsible party posted it to the hosting site - if I hadn't accessed the site considering upgrading my account, I wouldn't have known what happened.

As it is, my accounts have been terminated early. The reseller provider, even though I have provided information pertinant to my accounts, will not allow me to access my accounts to retrieve information. Nor will they make my data bases available for download. I understand that the reseller provider is not responsible to me, the problem exists between me and the hosting provider. The hosting provider ripped me off.

I'll live. That's the way it goes. Lesson learned. But part of the learning process is to figure out a way to help my customers avoid a similar scenario...backups are vital, but stuff happens...

ok

i will login to my cpanel area and then go to backup icon

i will find

1- Generate/Download a Full Backup
2- Download Today's Backup

Now i want to ask if i choose (1) option that backup that taken will be on the server where ?

the primary harddesk or the secoundry

or maybe that my provider have only 1 hard desk :):)
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what about option (2)
if it include the www files and the emails and the Mysql or what ?

need help to make a right backup for one ACCOUNT
what about the restore in onther server

1- Let my company do that daily backup even it is a chargable issue

2- or do a manual backup from the cpanel

3- use SSh to make a mirror to onther server but it needs SSH and PHP skills

is that any other solutions ?

Yes, best option available to you is to do the following:

1) use backupdb script from http://www.silisoftware.com/ - schedule mysql db backups to a folder in your domain folder on your server
2) use an automated ftp tool (scheduled after the DB backup utility above) to ftp your entire domain folder to your pc

Both of the scripts mentioned above can handle multiple domains/multiple DB's

youre all done - please keep in mind, these backups will use bandwith, so only schedule as frequently as you can afford with bandwith.

If yoiu have a host your trust, you should feel more then comfortable doing this 1/month offsite (just for peace of mind)

Many hosts offer their clients these utilities - as even though most reputable hosts offer daily backups/etc - it just makes good sense to advise your customers on the benefits of their own backups as well as provide them the utilities to do so.

I am planning to use rsync to backup and I am thinking how to do daily backup on my mysql databases via rsync. Can someone please advise how you guys are doing it?

http://www.debianhelp.co.uk/mysqlscript.htm

http://sourceforge.net/projects/automysqlbackup/

Any comment on this mysql backup script?

If you PM me, I have some scripts that can do this. It's quite easy actually :)
(not sure about rules to post the scripts here or not)

Hi Guys,

just one doubt: if your provider (from whom you are buying a reseller package) already has a daily backup, why you want to do yourself a daily backup?

I am just curious, since I am planning to start mine...

Regards

Marcos

Hi Guys,

just one doubt: if your provider (from whom you are buying a reseller package) already has a daily backup, why you want to do yourself a daily backup?

I am just curious, since I am planning to start mine...

Regards

Marcos


It's like life insurance.
Most providers also charge a restore fee, so if you have a backup already...then you just upload the files at no cost.

I agree completely. Have your own backup. Never hurts to be safe.

Hi Guys,

just one doubt: if your provider (from whom you are buying a reseller package) already has a daily backup, why you want to do yourself a daily backup?

I am just curious, since I am planning to start mine...

Regards

Marcos1. The provider's backup can fail, be corrupted, be old (due to it failing times). Often times this is determined by the host only when things have already gone bad, and you're desperate for a backup. At that point in time you'll think "why oh why did I let myself/customers/business be so vulnerable?".

2. Two backups are better than one. 3 are better than 2 etc.

3. I'm not so sure about daily backups as a reseller. It might end up being rather expensive (due to data transfer usage).

4. Don't guarantee data integrity or availability of backups to your customers. Your provider sure isn't guaranteeing them to you, and for good reason.

Just some thoughts at 5 am in the morning (local time). :)

1. The provider's backup can fail, be corrupted, be old (due to it failing times). Often times this is determined by the host only when things have already gone bad, and you're desperate for a backup. At that point in time you'll think "why oh why did I let myself/customers/business be so vulnerable?".

2. Two backups are better than one. 3 are better than 2 etc.

3. I'm not so sure about daily backups as a reseller. It might end up being rather expensive (due to data transfer usage).

4. Don't guarantee data integrity or availability of backups to your customers. Your provider sure isn't guaranteeing them to you, and for good reason.

add 5. peace of mind (simply put, its nice to have your own backups)

- please take a look at my earlier posts - there are MANY tools available for you to do this yourself and automate the entire process - you should always trust your provider (or you should find a new provider) - however, its always good to have your own backups - even if its just 1/month or 2/month - everyone makes mistakes, and its nice to know that if all goes bad, you have a fairly recent copy of all of your customers data...

rsync is the answer to #3

The first transfer moves 100% everything, then each time you rsync after that, it only migrates that which has changed since the last time (mear megabytes after the first time).

I run it every 6-12 hours.