I'm looking for one, any suggestion? :)

www.rackspace.com
www.rackmy.com ( windows only )

soooo expensive ;)

Well, if you're looking for a managed dedicated server, you're going to have to pay for it. ;)

Greetings:

"soooo expensive"

I cringe at thinking what you might think about http://manageddedicatedservers.com/ if you think they are expensive.

There are times you get what you pay for ;-)

Thank you.

http://www.webhostingtalk.com/showthread.php?s=&threadid=49710 , maybe something for you?

how about dialtone ???

i have windows server with them .. planning to get linux servers soon ...

support is very good ...

they even called me overseas (nearly everytime i submit my trouble tickets) just to let me know that they have done the trouble tickets and ask me to try whether the problem are still there.

Originally posted by diederik
www.rackspace.com

I wonder why so many people believe that Rackspace provides managed servers.
What is a managed server? My personal definition includes custom partitioning, kernel upgrades, securing the server, installing additional modules and so on. All these are not included on a Rackspace server, they even charge for installation of modules. Granted, this is normal for a dedicated server, but I expect much more in a more expensive managed server!

Greetings Walter:

"I wonder why so many people believe that Rackspace provides managed servers.

What is a managed server? My personal definition includes custom partitioning, kernel upgrades, securing the server, installing additional modules and so on. All these are not included on a Rackspace server, they even charge for installation of modules. Granted, this is normal for a dedicated server, but I expect much more in a more expensive managed server"

I do agree with you that there is a lot of confusion about what "managed hosting" means; and a lot of people believe managed servers should include the services you mentioned.

However, I would like to point out that in the market rackspace.com services, their pricing is very competitive for what they offer to their clients.

They have a 99.999% network up time guarantee. Most of the providers I've seen are lucky to have 99.9%.

That 0.099% makes a gigantic difference in quality of service.

If it is up... Then it is down... per year

90% - 876 hours
95% - 438 hours
99% - 87 hours, 36 minutes
99.9% - 8 hours, 45 minutes, 36 seconds
99.99% - 52 minutes, 33.6 seconds
99.999% - 5 minutes, 15.36 seconds
99.9999% - 31.68 seconds

Furthermore, how many companies offer a hardware repair / replacement guarantee?

Lastly, Rackspace.com does work with partners who do provide those services you mentioned.

Yes, those services are not included in the price of the server. However, most partners or Rackspace (if asked) can work out a bundle deal for you.

Thank you.

What is a managed server? My personal definition includes custom partitioning, kernel upgrades, securing the server, installing additional modules and so on. All these are not included on a Rackspace server, they even charge for installation of modules. Granted, this is normal for a dedicated server, but I expect much more in a more expensive managed server!You really have to ask the provider what is included becuase the term is so broadly used. There are managed hosts that do offer those types of managed services which are included in the monthly price (we do).

Rackspace has the best geeks in the business - but lately their management has gone to hell. They pushed very hard to get to long-term profitablilty, which is good and smart for them, but in the process they screwed some of their customers.

One day I got a new acount manager and it seemed his purpose in life was to try to sqeeze extra money out of me. Recently we we were down for 14 HOURS (which I believe blows through 99.999% uptime) they did not give me any concessions. Very poor style.

dynamicnet, I was fully aware of their features and they are a reputable company, I just wouldn't call their service "managed". That's all.