how sick enom is giving the PUBLIC a way to expose the domain information just directly at http://www.enom.com/help/ !!!!!!!!!!

someone need to inform enom for god sake!@#?#@%?^ :angry: :angry: :angry:

You want to say that in English?

which is just another reason to use generic names and addys to fulfill the tos :popcorn:

So long as you don't mind doing anything illegal that would work.

looks like it gives the contact info of the reseller's account at enom.

I wonder what DC's beef is.

I wonder what DC's beef is.
Well ID Protect should be ID Protect, not give out the details to anyone - what does a domain holder pay extra for ID Protect for if it's going to be given out like that?

looks like it gives the contact info of the reseller's account at enom.

Yes, that is what it exactly does... from what I can tell anyway?

I don't see what is the problem, exactly?

??

I don't see what is the problem, exactly?

??
Okay, you have a bank account at your local branch, you actually pay extra to have your account details protected so that others cannot see details of your account.
Then you find that although the bank won't give out your details over the telephone they have posted a list of your details on the front door where anyone can see it - are you happy about that? ( I know a bank isn't the best illustration but it's all I can think of at the moment!).

That is what Enom are doing - if you are a reseller and have paid for ID Protect on one or more of your domains it prevents people getting the whois information from a normal whois check - however if they just go to Enom's "help" page they will there freely give out the information that you have paid to protect!

This is a breach of confidentiality and a failure to provide what has been paid for.

That is what Enom are doing - if you are a reseller and have paid for ID Protect on one or more of your domains it prevents people getting the whois information from a normal whois check - however if they just go to Enom's "help" page they will there freely give out the information that you have paid to protect!



I tried it with one of my protected domains and it only reveals the name of the reseller where the domain was registered. It doesnt not reveal the name of the person who has registered the domain name.

http://www.enom.com/help/

To request HELP for your Domain Name management, you will need to contact your Domain Name Reseller. Enter in your Domain Name below to retrieve your Reseller contact information.

Since your domain was acquired through one of our resellers, you will need to contact them directly for assistance with your domain name, login or DNS assistance. We do not have access to this data. Their contact information can be listed above for your convenience after you submit your domain name.

Can you please provide instructions to do what you're claiming?

Using the page provided (enom.com/help/) I was only able to "see" the parent reseller of wherever the account is located. Certainly not a breach of privacy, since that's where the domain was registered, etc.... it does NOT list the whois info of the protected domain.

Yes it shows details of the parent reseller but if you are the parent reseller then your ID Protect is compromised and it shouldn't be - I have several domains affected by this issue.

You can't buy ID Protect against your reseller information - only on your domain WHOIS information. That's just silly to expect eNom to hide the contact information of a reseller.

--Tina

Yes it shows details of the parent reseller but if you are the parent reseller then your ID Protect is compromised and it shouldn't be - I have several domains affected by this issue.
LOL! Nobody knows it is YOU who owns the domain (except yourself). It could well be any registrant who happens to register the name via you as a reseller.

Fact - ID of a reseller's domain is not protected!

Fact - ID of a reseller's domain is not protected!


Not true. Mine is.

--Tina

You are obviously at a lower "reseller" level.

The OP still hasn't explained what his/her beef is.

what if you own the account and NO reseller above you and you use it for your personal domains??

my identity is exposed to the public and i did not get what i paid for @ eNom which is PROTECTING my information when i first signup!!

what if you own the account and NO reseller above you and you use it for your personal domains??


Then just don't buy the domain under your reseller account.
If it means so much so you then buy the domain under someone else's reseller account or buy directly from Enom.

It would be completely stupid for Enom to take all of the support and abuse complaints that a domain might get for all of their resellers. Why wouldn't they want to share the hassle? They are only making pennies per domain!

When you signed up as a reseller you must have agreed to certain conditions.

Nothing wrong with giving out reseller information.

If you think they are breaking ID protect terms then you just dont understand the concept of reselling. Enom has to provide a form of contact for a domain, and why should they be support for their resellers?

Get over it and stop trying to bad mouth Enom. This isnt a big security hole or anyuthing... its someone trying to make a mountain out of a mole hill.

what if you own the account and NO reseller above you and you use it for your personal domains??

my identity is exposed to the public and i did not get what i paid for @ eNom which is PROTECTING my information when i first signup!!
The information displayed is NOT the info that is associated with the "whois" for the domain.

Period.

The info displayed is your eNom account reseller info, which just "happens" to be the same for the domain name.

You can change it to anything you want.

what is this guy talking about?? how does that show the contact info?

it only shows the reseller info?!?!?!

what if you own the account and NO reseller above you and you use it for your personal domains??

my identity is exposed to the public and i did not get what i paid for @ eNom which is PROTECTING my information when i first signup!!

If the domains registered in your reseller account have Whois protection then nobody will know who has registered them. They will only know where it is registered...in your case it is your reseller account. It only reveals that it was registered in your reseller site. It does not however reveal that it is you who registered the domains

If they cannot protect your identity as their reseller then its most probably a policy matter that applies to resellers. This issue has nothing to do with Whois protection of domains.

Yes it shows details of the parent reseller but if you are the parent reseller then your ID Protect is compromised and it shouldn't be -I have several domains affected by this issue.


If your domains have Whois protection how are they effected if the reseller id is revealed ? [Unless you are assuming that if your reseller site's domain Whois is protected it will protect all domains registered through it ]