Web Hosting Talk







View Full Version : re hostnexus good?


smart3
03-10-2006, 04:41 PM
Guys for heavens sake do not touch this company with a barge pole.
thier website image does not potray the unbelievable crap service you will endure in reality.
we lost good customers due to hostnexus servers breaking down all the time.
unscheduled maintenace
complete lack of customer support.
I would not like any one else to loose business through dealing with this company.
get a better host
tom smart
for 853realestate.com

Aorozco
03-10-2006, 06:32 PM
Normally they are very good and i have one reseller in plesk and another in cpanel.

SOmething happen one hour ago, all my sites with them are down now, first problem in near a year.

Aorozco
03-10-2006, 06:41 PM
LOL... i put now a message in the helpdesk and instantly mi sites go up =)

In CPanel are for me the second more trustable server i had, better than cyberwurx and other "alleged" better.

I Stay with them =P

ferguslogic
03-10-2006, 06:58 PM
i absolutely hate this company. Your site will be down hours at a time in just a few months. They are always down and always have an excuse for it. Power outage, upload provider, server trouble..it just never ends

Aorozco
03-10-2006, 07:05 PM
I suggest you put uppanel.com to monitoring. Is very useful for me.

ferguslogic
03-10-2006, 07:07 PM
we have our own dedicated server down and we are never down and never have any problems. But I still get emails all the time from hostnexus talking about how they are down again...I laugh from the safety of my dedicated server. :)

Aorozco
03-10-2006, 07:09 PM
Um... thanks for the info. Anyway, i dont think i go dedi in near future, maybe vps and with powervps.

NexDog
03-11-2006, 03:15 AM
HostNexus is fine. The owner of 853realestate.com was kicked out because we found some very disturbing sexual material on some pages of a site they host. They were of course reported to their country's legal authorities.

And as for ferguslogic, laugh all you want. Just because you had issues doesn't mean our whole service is bad. We have terminated many people recently in a general server audit and I'm not suprised to find new people signing up and trying to make us look bad.

Our commitment to support and customer service is right up there with the best and I feel pretty sick even having to defend myself against such filth.

Aorozco
03-11-2006, 07:03 AM
As Always, Laurence send to us a Very clear, polite and smart email, and now we know he reason of the downtime.

Wow.

Hostnexus Rulez =)

NexDog
03-11-2006, 07:26 AM
Thanks Licantropo. The data center we use (FortressITX) had a major power outage which resulted in some downtime on 90+ servers. But we've received unparallelled service from then for the last 3 years so it's easily forgiven. :)

John D
03-11-2006, 10:58 AM
No reply from the thread starter after you posted the reason.

fergus, was your emails about downtime on an account you used to have with HostNexus?
I haven't seen many complaints about downtimes with them here.

Kimkia
03-20-2006, 02:34 AM
I've been with HostNexus for a few years now, and I find them to be honest in their dealings with customers. Yes, there have been downtimes, most at the same time that other reputable hosts get taken down...and you'll find NexDog on these boards at such times, being very upfront about the trouble to HostNexus and his efforts to fix.
There's nothing hidden with HN, and you can lurk or join their forums for specific answers to your questions from HN customers.

swflnetworks
03-20-2006, 04:27 AM
I'm not nor have I ever been a customer of HostNexus, but I've always found them to be reasonable and very quality of a provider.

And that's a hard thing to say about a competitor :)

ByteMaster
03-20-2006, 02:28 PM
Thanks Kimkia and swflnetworks! We appreciate the kind words. :)