BrandonSCSN
03-09-2006, 04:50 PM
Wondering what the smallest balance anyone has ever sent a customer to collections for?
I just determined I owe Hostway 6.95$ -- they kept emailing my old account, even though I remember updating the address with them over the phone. Hence, I never got the bills / invoices, or the associated reminders. And they never bothered to contact me via phone / email...
I spoke to someone on the phone from their billing department. She simply told me if I wanted my account reactivated, to pay the $6.95 and $19.95 recovery fee.
I think I'll just pay it, even though I dont want the account. However, can anyone ever see them sending $6.95 to collections?
Thanks
cscertified
03-09-2006, 05:37 PM
You may just want to ask them. tell them you do not want the account but will pay off the balance. See if that will work or if they do collections for one month.
BrandonSCSN
03-09-2006, 05:39 PM
Well, its been approx. 55 days since this account was over due (yeah, I know, thats a long time)
Its not for 1 month of hosting, its for a domain which shouldnt have been renewed in the first place. I'm suprised a company like them wouldn't require money before renewal.
byteventures
03-09-2006, 05:58 PM
I had this happen with Aplus.net. I just paid the registration fee to avoid the headache.
Jeff Smith
03-09-2006, 07:05 PM
You're right to just pay it. They will send it to collections and pass the fee's they incur right on down to you. Then all of a sudden instead of having to come up with $25, you'll be looking at a bill for $200-$300 not to mention the ding on your credit report.
BrandonSCSN
03-09-2006, 08:44 PM
You're right to just pay it. They will send it to collections and pass the fee's they incur right on down to you. Then all of a sudden instead of having to come up with $25, you'll be looking at a bill for $200-$300 not to mention the ding on your credit report.
I'm really amazed if they would actually go thru the trouble of sending something like this to collections.
I guess I will call them tommorow and arrange for payment. This domain should have never been renewed in the first place though, I really wish I fought them on this.
Swelly
03-09-2006, 10:31 PM
As a customer of all three credit bureaus it does not cost us a dime to send a customer to collections, and/or report good or bad credit disputes. As said before the costs and fees involved in collections is also past down to the customer in some way.
BrandonSCSN
03-09-2006, 10:32 PM
Alright, I will call them again tommorow.
Is there any reason why they would only accept check / money order on an overdue account?
And yeah, I would prefer to keep my credit report just as it is right now -- clean. I'll spend the 25$ to keep it that way..
BrandonSCSN
03-09-2006, 10:42 PM
To prevent a chargeback.
Makes sense, although, most people wouldnt bother with paying it if they were simply going to perform a charge back
Still, reason works.
Thanks