howdy!

can someone please tell me what in the world these people are talking about.

i have done a web site using frontpage 2000 and now i am unable to make any changes to the site. the hosting company i am using for this site has told me that they were updating their server and that's when it all started.

anyway, they are all done, but i still can't make changes. when i call to ask why, they told me that there is an index page and a default page and that's illegal and i need to delete the index page from the server. i did not save any pages to index. how in the world do i do what they want me to do. (delete the index page from the server?) help! i'm new at all this. been doing it for about 6 months. don't understand all the lingo, but if someone can just explain good i CAN learn.

thank you very much

spiderfine

When you FTP to your site; what do you have in the public_html (or something similar) directory?
Do you have an index.htm(l) file?
Do you have a default.html file?

thanx for answering my question so fast.

i don't ftp to my site. i upload throught frontpage

spiderfine

Have you asked your host if compatible FrontPage extensions are configured for your domain?
Are they aware that you need FP extensions?
Maybe they lost that information during the upgrade.
I don't know why they would talk to you about the FTP things otherwise.

Just trying to understand your situation clearly.

If you don't know how to ftp, try to do it from your IE browser. Assuming your domain is spiderfine.com and your username is spiderf then you open this page from yoru browser:

ftp://spiderf@spiderfine.com

You should be prompted for your password (you should have set that up in yoru frontpage so you can find it). From there you will see a Windows Explorer-like GUI which you can use to navigate the files on your account. Go into your public_html or www directory and look for index.html file. If you find it, right-click on it and choose to rename it to something else (in case you need it later). When done, try to load your page.

Or, simply ask your host to delete or rename the offending file! Or they can put Default.htm ahead of index.html in their DirectoryIndex for your domain.

SoftWareRevue,

yes they know i'm using frontpage and they do have frontpage extensions for my site.

spiderfine

spiderfine,

Is your host on Linux or Unix?
Is he using Apache as the web server?

If so, all they need to do is add an entry in httpd.conf like

DirectoryIndex index.html index.htm default.htm and whatever you want

They are plain morons if they tell you you cant have both default and index pages

The order in which Apache finds the default page is the order in which the DirectoryIndex is written left to right

If you cant update your site at all, then they have probably either changed ownership [chown] or changed permission [chmod]

Ask them to chown spiderfine spiderfine

Cant diagnoze anything else

Good Luck with it

Cheers
Balaji

Hi,

This is the order in which the web server looks for a page to put up as the "home" page:

default.htm -> index.phtml -> index.php -> index.cgi -> index.shtml -> index.html -> welcome.cgi -> welcome.html -> index.htm

You probably may have 2 "home" pages in your home directory(www, public_html) you can only have one "home" page. That's why your Host asked you to delete the one not in use.

Ask your Host to delete it for you if you don't know how to do it, I am sure they will gladly entertain your request.

Hope this helps

ok, i just called my host and he is using NT, but he said it can take unix also. (whatever)

and no he is not using apache, he is using microsoft with perl script. their web site name is omniglobal.net

i have no idea what chown and chmod is. but thank you anyway.

i've sure got alot to learn.

spiderfine:bawling: