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View Full Version : How to transfer away from Yahoo?


qllonceagain
03-02-2006, 04:24 PM
I built a large group of domains in yahoo now, but I hear they ask for Date of Birth and Credit Card info for transfering out, and some kind od Security Keys. And must delete/cancel the account first.

What is the real process to transfer away from Yahoo? Is it doable? or Yahoo is another TotalNic?

qllonceagain
03-03-2006, 12:39 AM
http://search2.cc.dcn.yahoo.com/cct_search.php?ui_mode=answer&prior_transaction_id=476500&action_code=5&highlight_info=16782846,10,19&turl=http%3A%2F%2Fhelp.yahoo.com%2Fhelp%2Fus%2Fdomains%2Faccountmanagement%2Faccountmanagement-24.html&answer_id=6517917#__highlight

With your permission, your new domain name registrar should have the ability to initiate a domain name transfer.

Please note, not all service providers will take over your domain name registrations (registrar transfer). If they instead ask you to redelegate your name servers, you should keep a Yahoo! Domain service active so you can continue managing your domain name.

When you contact your new provider to transfer your domain name, they may ask you for a registry key but this is not required. Yahoo! will not take any action to prevent your domain from moving away, except in some cases where your account is not in good standing.

Please note, Yahoo! does not automatically close services when a domain has been transferred away. Therefore, if you no longer want your domain name hosted by Yahoo!, you will need to close your service to prevent further service fees. We suggest you close your service after you've confirmed your transfer is complete.


But it is different from what we here on WHT. Many people got the email from yahoo for Code/Pass/DOB for transfering out

mrzippy
03-03-2006, 12:43 AM
The only thing you MUST do is ask them to "unlock" your domain name before you initiate the transfer with the new registrar.

One Yahoo receives the transfer request, they MUST approve it within 5 business days, as long as the domain is not locked, etc...

Techno
03-03-2006, 01:29 AM
The only thing you MUST do is ask them to "unlock" your domain name before you initiate the transfer
You don't ask them to unlock the domain, you do it yourself. If it is a .com just unlock your domain yourself from your control panel and initiate the transfer from your new registrar. Should go thru with no problems. Dot orgs are more complicated.

sailorFred
03-03-2006, 04:30 PM
.orgs are indeed more complicated.

I'm at a standstill with them right now, because they stand firm on not providing an EPP code until I cancel their service, ask them to release the account to Melbourne IT, and then get the EPP from them.

They admit that this will cause a service outage, but they don't care.

For now, I'm training the users to use a temporary domain name, then I guess I'll have to jump through their stupid hoops. I also plan to file a complaint with ICANN.

People have been complaining about this process for years, but it doesn't seem to make a difference.

Disgruntled
03-03-2006, 05:37 PM
Yahoo's main office is located in Sunnyvale, California. If they are giving you a runaround, you can probably get them to start being helpful by complaining to:

Consumer Protection Unit
Santa Clara County District Attorney
70 West Hedding Street
San Jose, CA 95110
Phone: 408-792-2880
Fax 408-279-8742

Techno
03-03-2006, 05:59 PM
I also plan to file a complaint with ICANN.
I doubt that ICANN can help. Yahoo is not a registrar or even a real reseller. They just have a side deal with Melbourne IT. Yahoo doesn't have access to the EPP and Mebourne can't release it unless the domain is back under their control (after you cancel Yahoo).

sailorFred
03-03-2006, 06:30 PM
Virginia, do you really believe that Melbourne IT can't get EPPs to Yahoo? eNom can get them to NameCheap. One or both of these companies is not interested in doing business in a way that benefits the owners of the domains.

From what I've read, ICANN complaints are forwarded to the companies involved, and enough complaints may eventually get some traction.

In the meantime, I will loudly recommend to one and all that it is folly to use Yahoo for TLDs that use EPP codes.

cedced
03-04-2006, 01:12 AM
can transfer domain from yahoo to another registrar ? ?????

webdog24
04-24-2006, 04:56 PM
.orgs are indeed more complicated.

I'm at a standstill with them right now, because they stand firm on not providing an EPP code until I cancel their service, ask them to release the account to Melbourne IT, and then get the EPP from them.

FYI - I received the same email from Yahoo! when I asked them for an EPP code. However, I was able to contact Melbourne IT and get the EPP code from them WITHOUT cancelling my Yahoo! service first. So, Yahoo! is full of it when they tell us we need to cancel to "release" the domains to Melbourne. I transferred a .org away from Yahoo! to RegisterFly and it went through fine.

sailorFred
04-24-2006, 07:36 PM
What technique did you use to get the EPP from Melbourne IT? All my attempts to contact them were forwarded to Yahoo, with a comment effectively saying, "service your customer."

Also, after my account was transferred to MelbourneIT, their Customer Service said that Yahoo should have been able to provide the EPP. We had a two week outage, by the way, doing it by Yahoo's method.

I did file a complaint with ICANN, but as expected, received no response.

More people filing complaints may get Yahoo to wake up, but as long as they think they don't have a problem, they won't do anything.

webdog24
04-24-2006, 09:42 PM
What technique did you use to get the EPP from Melbourne IT? All my attempts to contact them were forwarded to Yahoo, with a comment effectively saying, "service your customer."

I contacted Melbourne IT through their web site. They replied saying to contact Yahoo! I did and then I replied back to Melbourne with the response that Yahoo! gave me and asked if I really needed to release my domain to them like Yahoo! said or if Melbourne could just give me the EPP code. Melbourne replied back asking if I had access to the email address the domain in question was registered under so they could send the code there. I said yes and they did. It did take a few days for Melbourne to get back to me, but other than that everything went fine.