I received about 20 or so UCE messages in my box this morning. Now I get so much spam that I normally ignore it, but when I receive 20 or 30 in a row, it usually pisses me off enough to investigate it. It came from a company called masterpieceprinting.com. So I did a WHOIS search and it looked like they're hosted by digitalims.com. So I called digitalims.com and left a message for someone to call me concerning the spam being sent by one of their clients. Their sysadmin just returned my call and basically said that their clients were just looking to drum up some business and that technically it wasn't spam since they didn't forge the headers. I was in shock. No apologies, no "We'll tell them to stop it". Nothing. So I said: "Let me get this straight. You allow your customers to just send unsolicited emails to whomever they wish and you guys are OK with that as long as they don't forge the headers?". "Yes" he said. I am in disbelief. They seem like a reputable hosting company and not one of these "bulletproof" server spam companies. What can I do? Do I have any recourse at tis point to either report the hosting company and/or the spammer to someone? I'd like to do something to the hosting company so they at least realize how wrong it is to have such a cavalier attitude towards spammers. Jeez.... Am I off base here?:eek: :eek: :mad: :angry:
scslawin
05-07-2002, 06:43 PM
Originally posted by rbro
What can I do?
Dunno. If I were you, I'd do nothing. I don't send UCE but I don't have a problem with it -- I think all the companies who want to send UCE should just let it fly.
People have become way too sensitive over the whole issue. So overly sensitive in fact that a regular, genuine e-mail I sent to a company recently was returned to me with an angry "anti-spam" message. I also run the electronic services division of a major financial institution, and e-mail that our customer REQUESTED be sent to him was returned to us with an angry note attached.
This is coming from a person who gets (at least) 60 UCE messages a day. It takes me all of 15 seconds to delete them, and I've even found some very useful services on the Web as the result of reading UCE.
Oh well, I know this stance won't be popular, but I don't care.
Steve
I get 100's of spam messages per day. And as I said I normally just ignore them, but when I see 20 or 30 in a row to every email address on our contact page, it just pisses me off. Contacting the host and having them act like they're fine with it just set me off. I just feel like they need to get the message that you can't let your users do that and not take some responsibility for it.
scslawin
05-07-2002, 06:54 PM
Originally posted by rbro
Contacting the host and having them act like they're fine with it just set me off.
Why?
Originally posted by rbro
I just feel like they need to get the message that you can't let your users do that and not take some responsibility for it.
They did. They said they're fine with it. End of story on their end.
Steve
Originally posted by scslawin
Why?
Because I thought responsible hosting companies are supposed to guard against their clients sending unsolicited email. Call me crazy...
scslawin
05-07-2002, 08:18 PM
Originally posted by rbro
Because I thought responsible hosting companies are supposed to guard against their clients sending unsolicited email. Call me crazy...
I wouldn't think so, particularly if they don't have a problem with it. Why would they "guard against" something they don't have a problem with? I'd think they have more responsibility to their client than to you -- or anyone they've sent their mail to.
"Guarding against" really only comes into play if what they're doing is against the rules.
Steve