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View Full Version : AcuNett 24x7 Proactive Server Management - NOW with COMPROMISE-PROTECTION GUARANTEE!!


AcuNett
02-13-2006, 07:55 AM
AcuNett | Setting the Standard For Server Management

AcuNett has been providing Professional Server Administration services for 5 years and has built a strong reputation for generating happy clients.

Why choose AcuNett Management Services?

* Team of System Administrators available to you 24x7.
* Out of date software leads to exploited and compromised servers.
* Proactive service guarantees constantly updated system packages.
* Hardened system prevents system compromise.
* Optimized system provides faster operating speeds.
* Optimized software results in faster connections, page loads, and queries.
* Worry free 24x7 Monitoring guarantees maximum server uptime.
* Well maintained: weekly system health checks and security audits.
* Well maintained servers lead to less server problems.
* Real-time AIM/MSN Support
* Fully staffed 24x7, 365 Days / year

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All Server Setups can be applied to new or existing servers. Initial server setup, including hostname, DNS, and Control Panel installation/configuration are included free of charge.

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AcuNett 24x7 Proactive Management w/ Compromise-Protection Guarantee* - $35 setup and $65/month

• 24x7 Server SitterTM Monitoring Included
• 5 Minute Interval Monitoring, 10 Minute Reaction Guarantee
• Everything included in Essential server setup
• Weekly System Health Reports
• Weekly Security Audit
• Server-required 3rd Party Software Installations (ImageMagick, Fantastico, Urchin, GD Library, etc)
• Installation of various server needed components (PHP recompiles, Perl Modules, etc)
• Unlimited Administration time to troubleshoot any problems that occur with the server
• 25 Minute Average Response Times
• 2.5 Hour Response Time Guarantee
• Unlimited Trouble Tickets
• Operating System package updates (Including FedoraLegacy)
• Constant Security Patching & Software Updates
• Constant Kernel Upgrades
• Backend Server Upgrades - PHP, Apache, MySQL, etc

Essential Server Setup

• SIM - (System Integrity Monitor) - It reboots services that have failed within 5 minutes.
• SPRI – (System Priority) - Sets priority to current processes being run on your server, decreasing load 10-25%.
• PRM - (Process Resource Monitor) – Monitors all resources used by all processes and if a process is being flooded or causing high load on the server, it is killed.
• BFD - (Brute Force Detection) – Detects brute force connections and automatically enters the offending IPs into the firewall to be blocked.
• LES - (Linux Environment Security) - Enforces root-only permissions on system binaries as well as other restrictions on system programs.
• Exiscan and Clam-Antivirus or Qscanq (PLESK) with Clam-Antivirus – Detect emails containing viruses or spam and discard them so your server is not the origin of the spread of today’s common viruses or spam emails.
• /tmp & /var/tmp hardening – We harden /tmp and /var/tmp so no malicious scripts can be executed from the commonly used directory.
• /dev/shm hardening – Another place hackers tend to upload files to is /dev/shm. This directory is hardened as well.
• Optimize FTP Server for faster connections.
• Optimize MySQL & Apache to reduce load and speed up MySQL connections.
• Secure Apache which reduces the amount of information visible about a server's software making it less vulnerable.
• Host.conf Hardening – Prevents IP spoofing and prevents DNS poisoning.
• CHKRootKIt – Simple script that detects software used by hackers. It scans once a day and emails the client if any suspicious scripts are found.
• Disabling Unused Services – We disable unused services to prevent them from being exploited.
• Firewall Installation - (APF, Kiss, Bastille)
• TCP/IP Hardening – Prevents DDOS and SYN-Flood attacks.
• Logwatch – Sends a daily report to the client with all activity that has taken place on the server for that day.
• Operating System Optimization – Optimize the OS for faster operation and load reduction.
• Remove unused software – We remove unneeded software to minimize the number of software that could possibly be exploited.
• Remove unused services – Unused services are shutdown and their ports closed.
• Libsafe - Libsafe prevents buffer overflows and scans for exploitable software and notifies the client daily if any is found.
• Turck mmcache and Zend Optimizer Installation - mmcache dramatically decreases page loading times by caching php scripts.
• SSH Server Hardening - locks down and hardens the SSH server.
• Nessus Security Scan - We perform a security scan on your server and patch any vulnerabilities found.

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Fortified Server Setup

• Everything in the Essential Server Setup Package.
• Mod_Security - Adds another layer of security for your web applications.
• Mod_Dosevasive - Provides evasive action in the case of a DoS attack.
• Samhain - File Integrity Detection System.
• Smartd - Hard Drive reliability monitor. Provides i/o analysis and failure rates.
• RKHunter - Comprehensive security analysis.
• Disable php functions - Disabling potentially harmful php functions.
• LSM (Linux Socket Monitor) - identifies rogue services.
• Spam Protection (Cpanel & PLESK only) - enables mail server to use spam blacklists, filtering out 99% of internet spam.
• Dictionary Attack Prevention (Cpanel only) - Detects and blocks incoming dictionary attacks to your email system.

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Please see our Management SLA (http://www.acunett.com/management/sla.php) for more information on our Compromise-Protection Guarantee

AcuNett 24x7 is available for CPanel, PLESK, DirectAdmin, Ensim, Webmin, and non-cp servers only.

Multiple server discounts available.