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View Full Version : This seemed too good to be true (hosts please help me here)...
Azaloth 05-03-2002, 04:48 PM This deal seemed too good to be true:
http://www.xeniasystems.com/cybersites/
But I figured, hey it's $25 what do I have to lose, so I bid on their package a few months ago and everything has been flawlessly working since, I haven't tested to see if I really do have "unlimited" space and all that but their support is great and everything seems to work perfectly. It's been fast, reliable, the Ensim CP is nice, and I'm a happy camper.
What I want to know is HOW IS IT FRIGGEN POSSIBLE to offer this much for so little money, I HAVE 10 GIGS+ of webspace (enough to freakin' START a hosting compnay) and I pay $25/year for it, something just doesn't seem right. Prior to finding these folks the best deals I saw were similar packages for 25+ A MONTH not a year.
So can any of you hosting gurus enlighten me, this deal seems so good that I'm actually a little nervous about it, how can this company last and make a profit offering a package like this, they seem legit, have had great service/support for me so far and have 300+ positive feedback ratings on eBay but everything just seems a little too perfect.
Any speculation would be greatly appreciated. Thanks!
Ivan23 05-03-2002, 04:54 PM if is to good to be true , then go with your feeling and not do it .....
some places are and/or do anything to get business .... be sure to read the fine print if any ... ask questions !!!! before you buy :cool:
thinkcomp 05-03-2002, 05:00 PM As you've already figured out apparently, there are a few sayings which may be trite, but are really true in the area of information technology. Another that seems to work is, "If it seems too good to be true, it probably is." The other is, "You get what you pay for."
Forums like these and sites like eBay tend to attract people who are just starting out--which is fine; I'm all for entrepreneurship--but a certain subset of those people are just trying to make a quick buck. They tend to act without paying much regard to customer satisfaction or uptime, which more established companies tend to focus on. A lot of people just have to learn the hard way, but you can save yourself incredible amounts of time and money in the long run by just paying the price that you know something should cost.
Azaloth 05-03-2002, 05:05 PM I already got their service, I read all the fine print several times over and saw nothing that made me suspicious aside from their insane prices. Anyway, I am happily hosted there now and hopefully things will continue they way the've been going. If so, than this is quite the company...
KelownaHost 05-03-2002, 05:06 PM The first problem I noted (besides the claim of unlimited space - which I'm sure will get some repsonses) is this from their faq's:
Q: How much does extra storage space cost?
A: It costs $5.00/mo for 250mb extra, and $8.00/mo for 500mb extra.
If it is unlimited then why are they going to charge you for extra storage space?
Q: How much server space & bandwidth does my account get setup with?
A: We do not set a limit on the amount of server space for your domain hosted account. We add server space continually as it's used and have 5,000MB to 15,000MB free on our servers, as the server space is used by the domain accounts on the servers we have the ability to add more server space (40GIGs at once) and remove older log files to free space on our servers.
CyberSites allots 10GIGs monthly bandwidth to your domain account. Should you go over you allotted bandwidth you will receive an email alert and your account will be charged $1/GIG/month for each 1 GIG of bandwidth your account uses over the 6GIGs.
So, is it 10 gb or is it 6 gb? Also, why the reference to the cost in the first Q&A about server space if they can add 40gb at will to keep it unlimited for you?
Inquiring minds want to know?
Good Luck with it.
DPerley
Azaloth 05-03-2002, 05:28 PM Thanks DPerley,
Those are some good points, and I noticed a few of them (the 10 gig/6 gig thing mainly) myself...I guess I'll just have to wait and see what happens :)
TheException 05-03-2002, 08:21 PM I would bet money that the reason you see those inconsistencies is because they forgot to edit the FAQ that they copied, or used as a template. Its very common for people to purchase or get free template material and then forget to modify certain parts. Perhaps it came with a template they bought on these forums...
dynamicnet 05-03-2002, 09:51 PM Greetings:
The IP Block used belongs to StormWire.com.
The person who pointed out the FAQ did catch some major issues.
There is no service level agreement.
What's the uptime %?
Also, stop and think what would be involved in offering unlimited disk space. Servers only have so many drive bays, and the largest SCSI drives for Internet servers I've seen are 73 GB. Non-SCSI a lot more, but there is a limit. Then you get into hard drive arrays, but those cost $$$.
What's support like? 24x7x365? Can you call for support or is it email based?
What happens when the server goes down? How quickly can they replace bad parts or handle server admin issues?
Furthermore, note the following in their terms of service:
* "CyberSites domain hosted accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in immediate termination of your account without warning.
You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other customers or the performances of CyberSites systems or networks. CyberSites reserves the right to terminate or limit such activities."
This can be anything, and is at their descretion.
"CyberSites allots 10GIGs of server space for your domain hosted account. We add server space continually as it's used and have 5,000MB to 15,000MB free on our servers, as the server space is used by the domain accounts on the servers we have the ability to add more server space and remove older log files to free space on our servers.
CyberSites allots 10GIGs monthly bandwidth to your domain account. Should you go over you allotted bandwidth you will receive an email alert and your account will be charged $1/GIG/month for each 1 GIG of bandwidth your account uses over the 10GIGs."
Unlimited disk space? Maybe not.
"It is the clients responsibility to do all back ups of their site."
Most shared hosting companies do daily backups for their customers.
"Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion."
Keep this in mind when it comes to what they can do to you should they feel you are using too much resources.
As at least one person stated in this thread, there are times you get what you pay for.
Thank you.
iamdave 05-03-2002, 10:10 PM Hmh, I don't like the idea of Unlimited Disk Space, but they have a very good ebay rating, with 0 negatives and 0 neutrals. I would still be cautios of them, because they do offer unlimited space which is impossible.
ADEhost 05-03-2002, 10:44 PM Originally posted by dynamicnet
Greetings:
Also, stop and think what would be involved in offering unlimited disk space. Servers only have so many drive bays, and the largest SCSI drives for Internet servers I've seen are 73 GB. Non-SCSI a lot more, but there is a limit. Then you get into hard drive arrays, but those cost $$$.
Thank you.
I only had this bone on contention otherwise the rest of your post is correct
if they have a SAN system then they could < - key word have almost unlimited storage space but it's risky and the system itself would have to have to cost soo much ....
mike
divinetruth 05-04-2002, 12:09 AM hmm, maybe they know you wont use more then 20mb of diskspace.
lol, like me.
13 mb diskspace, 250 mb transfer out of 500mb and 30GB transfer. lol you get what you pay for.
StarGate 05-04-2002, 12:51 AM they offer 10GB traffic. The more (unlimited) disk space you use, the more traffic you wil luse so you will step over the limit... simple tactic.
PixelAxis 05-04-2002, 08:46 AM Originally posted by ShareFile
they offer 10GB traffic. The more (unlimited) disk space you use, the more traffic you wil luse so you will step over the limit... simple tactic.
Exactly :)
Smart business move though.
dynamicnet 05-04-2002, 08:51 AM Greetings:
Smart business move? SAN?
1. Look at the price of providing a reliable SAN.
2. Do you realize that not ever file that is part of a web site has equal visitation / downloading?
I could have a 36 GB file that is only downloaded once a year for example.
Sigh.
ADEhost 05-04-2002, 08:51 PM Originally posted by dynamicnet
Greetings:
Smart business move? SAN?
1. Look at the price of providing a reliable SAN.
2. Do you realize that not ever file that is part of a web site has equal visitation / downloading?
I could have a 36 GB file that is only downloaded once a year for example.
Sigh.
in answer to your question
1) sans are cheap, I just looked at 4 terrabytes of a raid 5 system for 50K
2 ) yep
but again we were talking about maybe's
mike
dynamicnet 05-04-2002, 09:59 PM Greetings:
"1) sans are cheap, I just looked at 4 terrabytes of a raid 5 system for 50K"
Now how many customers at $25 per year would it take to break even on the 50K investment? ;-)
Thank you.
ADEhost 05-04-2002, 10:19 PM Originally posted by dynamicnet
Greetings:
"1) sans are cheap, I just looked at 4 terrabytes of a raid 5 system for 50K"
Now how many customers at $25 per year would it take to break even on the 50K investment? ;-)
Thank you.
1046
PixelAxis 05-04-2002, 10:20 PM Originally posted by ADEhost
1046
LOL
:dgrin:
ADEhost 05-04-2002, 10:28 PM Originally posted by R. K. Raja
LOL
:dgrin:
true but that is the answer, I ran the nubers over the finanacing company.
mike
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