Web Hosting Talk







View Full Version : MC Host - Really THAT good?


SuzieSmith
05-01-2002, 09:31 PM
I have read alot about these guys but I am still a bit sceptical.

I currently have a dedicated server with rackspace.com and I am paying $250 a month for it. With it I only get 10 gigs of transfer per month, 20 gig (eide) HD, 128 megs of ram, and a 600 mhz processor. If i wanted to get cpanel I would have to pay another $100 a month and rackspace wouldnt even support it. Already I am at $350 a month and I am left out in the dark with no software support.

After looking into mchost, from what I can tell the offer just seems to good to be true. I am looking to start out with a reseller plan, and go back to dedicated after I pickup a few more clients. I just dont understand how they can offer this:

Unlimited Domains
40 GB of transfer
2 gig of disk space (this is a bit odd but i assume it can be upgraded)
Cpanel
Personal Nameservers
Private Secure SSL
99% uptime guarantee
All for $100 a month

Is this offer to good to be true, or have I just been getting screwed by rackspace for over a year now? I understand that this isnt a dedicated sever, but it seems to offer more than I get now, for a hell of alot less. Technically I could setup 1000 accounts with them and only have to pay $100 a month???

Their site doesnt seem to offer alot of information about their products or services, and the only real info I have seen has been on their forums. Seems like a great company, but at the same time there are a few things missing.



I look forward to your replies :)

Techark
05-01-2002, 09:41 PM
they seem to be pretty well thought of around here.

You are getting screwed by Rackspace at $350.00 a month for 10 Gig transfer. Unless they are hosting you on a mission critical server with mirroring to another server so you have 100% up time.

You might want to look at Rack Shack for a server or one of the other dedicated severs out there. For $350.00 a month you can get a pretty hefty server.


Monte

xirus
05-01-2002, 09:50 PM
I think for 1000 accounts you should get your own dedicated; that would be abusing a shared server. Anyways i think MCHost is offering managed dedicated servers now again (i got one 2 months ago) for around $350 for a P3 1GHZ with 300GB bandwidth, managed software cpanel, etc. I have several 4 accounts with them and a dedicated and theyve been great! :)

Aussie Bob
05-02-2002, 02:17 AM
Moving from a dedicated server environment at rackspace to a shared crowded environment at mchost could hurt your business to no end. Although the server you're on at rackspace is a bit pricey.

I would suggest a box from Pwebtech.com or webreseller.net. They have some nice P4 1.6GHz, 1GB RAM boxes. Rackshack.net also have some sweet Compaq boxes too, but make sure you know your way around a server if you choose them.

You could get a resold server at mchost as well for around the $350/mth mark, but it's an old PIII model with not much ram and hard drive space.

They apparently have 10 new staff coming online soon to handle the influx but it's a very fast evolving environment and very risky IMHO.

But 12mths from now, I have no doubts whatsoever that mchost will be a market leader in the shared reselling niche. :)

Aussie Bob
05-02-2002, 02:20 AM
Originally posted by Monte
For $350.00 a month you can get a pretty hefty server.
Yes indeed - http://webhostingtalk.com/showthread.php?s=&threadid=47626 :)

No affiliation. :)

SuzieSmith
05-02-2002, 03:04 AM
The main reason I had considered going with MC Host is because I like the fact that it comes with cpanel and whm and its all fully supported. I have to agree with Aussie Bob though. As of right now, they dont seem to have all their ducks in a row.

http://forums.mchost.com/forumdisplay.php?s=&forumid=4

Just looking at that forum it seems like they have ALOT of problems with their servers, expecially uptime.

I have decided against reselling for now, and will hopefully end up with a new dedi that has some better options and doesnt cost me $250 a month.

Thanks for the replies.

Aussie Bob
05-02-2002, 04:00 AM
Originally posted by GlideTech
The main reason I had considered going with MC Host is because I like the fact that it comes with cpanel and whm and its all fully supported. I have to agree with Aussie Bob though. As of right now, they dont seem to have all their ducks in a row.
Yes, they are not stable at the moment due to their rapid state of evolution and growth they are having at the moment. Also they seem to be branching out into dedicated servers and server management software. Too much of a distraction from their current reseller niche for my liking.

http://forums.mchost.com/forumdisplay.php?s=&forumid=4

Just looking at that forum it seems like they have ALOT of problems with their servers, expecially uptime.
IMO, they're doing a good job. But in a shared reseller environment, things go wrong all the time. It's a high risk/low cost server environment. They also have a lot of clients. They claim 1000 hosting companies on their main page -
From http://www.mchost.com/about
MCHost is the leader of managed private-label reseller plan solutions for hosting companies in over 80 countries, powering over 1000 large web hosts and managing over 20,000 websites worldwide.
....and you can't please everyone all the time. :)
I have decided against reselling for now, and will hopefully end up with a new dedi that has some better options and doesnt cost me $250 a month.
That's a tall ask. Good luck :)

emke
05-02-2002, 04:04 AM
I would stay with Rackspace even if the server seems expensive. I've been in contact with Rackspace regarding Cpanel and even though that it isn't stated on their homepage they said that while they wouldn't help me with installing it they would help with any other issues.

Besides Rackspace offer Plesk and Plesk is also nice although not as nice as Cpanel with all the features but take into consideration all the bugs that Cpanel has. There isn't that much that MCHost or any other host can do when it comes to bugs as they don't have any control over when Cpanel is going release a new version. new version = new bugs :angry:

Samuel
05-02-2002, 04:06 AM
I have accounts on 6 of MCHost's servers and they are rapidly changing their support for the better.

They have in the past been slow to respond at times on customer requests but they do listen.

I know of a few hosts here that could give nothing to ignore their customers and it will bite them.

MCHost is a good company, and will do well.

I've been with them since August of 2001.

You're best bet in the reseller business "From my perspective" is, and continues to be MCHost.

There are higher priced hosts, and lower priced hosts but MCHost has attemtped to do the impossible, please the right people at the right time, meaning, those who need it, they try.

Ticket times are reducing VERY FAST, I mean over night (There has been a major change) and I have only had one serious server problem in the last 2 months? (But this was not due to their negligence, but their network provider)

I have high hopes for mchost and am about to branch totally away from them onto my own boxes 100 percent (Versus partially)

SuzieSmith
05-02-2002, 04:08 AM
I just can't see 10 GB / transfer per month working for very long, and addiding bandwidth to a rackspace server is way too expensive.

In regards to plesk, I really hate that software lol. I have looked into it but it doesnt seem like it has much to offer when compared to cpanel.

Samuel
05-02-2002, 04:09 AM
When you consider what whm/cpanel does its actually a pretty powerful product.

SuzieSmith
05-02-2002, 04:11 AM
Originally posted by Samuel

I have high hopes for mchost and am about to branch totally away from them onto my own boxes 100 percent (Versus partially)

Do you mean you are moving to a dedicated box with them, or plan to use your own box in a NOC somewhere?

Samuel
05-02-2002, 04:12 AM
I plan on setting up 4 new boxes, but will no longer need MCHost's help

(Ready to branch away from them entirely) not because they suck =) because they have allowed me to grow to that point.

WebSnail.net
05-02-2002, 05:51 AM
Originally posted by GlideTech
The main reason I had considered going with MC Host is because I like the fact that it comes with cpanel and whm and its all fully supported. I have to agree with Aussie Bob though. As of right now, they dont seem to have all their ducks in a row.
Couple of things to consider...

First off, MCHost has the stated intention of moving over to its own custom built Control panel called VirtualCP (more info at: http://www.virtualcp.com ) so if you're dead stuck on Cpanel and WHM then that would be an issue.

As for having all their ducks in a row... Right now, I'd say no, they don't... There's a number of issues that need addressing ranging from improving communication through to dealing with their stability issues.

That's not to say that they're not working on them, because they are... but at the moment you'd be advised to wait and see as to how things pan out, especially as a major NOC move is planned.

Everyone else has covered the other points I'd have raised so hope that's useful info'.

SuzieSmith
05-02-2002, 12:58 PM
Thanks for the info WebSnail. I am even more scared now LOL.

I talked with Rackspace today about upgrading my BW to 50gb / per month. Here is the reply.


"An upgrade to 50GB will be $54 monthly, no set up fee."

This seems REAL steep to me. What are your thoughts?

Thanks

MCHost-Marc
05-02-2002, 01:20 PM
Originally posted by GlideTech
Just looking at that forum it seems like they have ALOT of problems with their servers, expecially uptime.

Mainly with the older machines in the 2nd data center, though. Not saying the older machines are bad, but its mainly due to this data center responding slower to our requests and they also had some network issues while we had 100% network uptime in the new data center. The new machines in the new data center won't have to go through the data center move.

Feek free to contact me with any questions :)

mrtorrent
05-02-2002, 01:25 PM
I was initially interested in MChost, but if they can't even be bothered to answer or acknowledge an inquiry from a potential customer, it leads me to wonder what kind of communication/support I would get once they have my money safely away in the bank. :-\

WebSnail.net
05-02-2002, 01:27 PM
Originally posted by GlideTech
Thanks for the info WebSnail. I am even more scared now LOL.
Heh heh...

In truth I reckon that MCHost has just undergone a major hurdle turning from a smaller host into one where the issues have changed from purely technical towards more traditional business ones of hiring more staff, managing growth, coping with a large customer base, rationalising systems, etc...

They appear to be tackling all the issues comprehensively but it'll take a little time to get it all together. That's pretty much the only reason I'd recommend waiting at the moment.

Given that you've got a LOT of accounts to move I'd hold off for a while and wait n' see if something more appropriate to your needs comes along... be it semi-dedicated, dedicated or whatever. Personally I'd recommend getting in contact with Marc and seeing what he can offer you based on what you plan to use it for...

Oh and the only other thing is that just over $1 per Gb of BW (which is what you got from that quote) isn't a bad deal at all... Compared to what you'd pay elsewhere...

Good luck in your decision anyways :)

ADEhost
05-02-2002, 01:30 PM
Originally posted by GlideTech
I have read alot about these guys but I am still a bit sceptical.

Their site doesnt seem to offer alot of information about their products or services, and the only real info I have seen has been on their forums. Seems like a great company, but at the same time there are a few things missing.

I look forward to your replies :)


Well I got to say one thing for KIWI, he's got a good reputation. being in sales for over 20 years, having a reputation like his has come at a huge cost outlay, meaning that he should have a great staff, good equipment, good everything.

One thing is having the Reputation, which he has. the other thing you might want to check is customer loyalty. Since I don't compete directly with Kiwi ( he's Unix, I'm Windows 95% ) I can not really say anything, but I know that I have a few accounts that are with both of us, heck I have unix but it's for those accounts the really need it. Our client bases are most likely very demanding resellers, and they are great people to deal with overall. Plus they do the most important thing to make our lives easy, they read the manual.

Mike

Samuel
05-02-2002, 01:33 PM
Originally posted by WebSnail.net
Couple of things to consider...

First off, MCHost has the stated intention of moving over to its own custom built Control panel called VirtualCP (more info at: http://www.virtualcp.com ) so if you're dead stuck on Cpanel and WHM then that would be an issue.

How exactly? How would "That" be an issue.

trustedurl.com
05-02-2002, 03:36 PM
Originally posted by GlideTech

Is this offer to good to be true, or have I just been getting screwed by rackspace for over a year now? I understand that this isnt a dedicated sever, but it seems to offer more than I get now, for a hell of alot less. Technically I could setup 1000 accounts with them and only have to pay $100 a month???

I look forward to your replies :)

1 - You will get an account on a shared box (as you noted), which means you share the cpu resources with everyone on the box. One spammer/one runaway script and it all falls down. However they manage their boxes fairly well.

2 - Your dedicated box gives you WAY more control, however I think you're paying too much... I've seen boxes at dv2 going for $129 / month...

trustedurl.com
05-02-2002, 03:39 PM
Originally posted by Samuel


How exactly? How would "That" be an issue.

I think there will still be a choice between whm/cpanel and mchost's product....

WebSnail.net
05-02-2002, 04:53 PM
Originally posted by dhabets
I think there will still be a choice between whm/cpanel and mchost's product.... As I suggested in my previous post I'd ask Marc for the definitive answer as to whether Cpanel would still be supported or not.

I guess you're probably right though Dhabets... :)

acidHL
05-02-2002, 05:14 PM
I belive (don't quote me, maybe Marc can confirm) from the posts in the restricted MCHost Forums I belive all the shared servers will be moved to VirtualCP where as dedicated boxes will have a choice. (VirtualCP as standard or CPanel if you pay the $99/mo licence fee)

trustedurl.com
05-02-2002, 05:56 PM
Originally posted by acidHL
I belive (don't quote me, maybe Marc can confirm) from the posts in the restricted MCHost Forums I belive all the shared servers will be moved to VirtualCP where as dedicated boxes will have a choice. (VirtualCP as standard or CPanel if you pay the $99/mo licence fee)

I also read that they were looking at other control panels to offer more choice. But possibly that's just for their dedicated customers.

I'd say email marc from mchost! (kiwi on WHT)

wmac
05-02-2002, 11:52 PM
Hello,

I have been with them for about 3 months and I am one of those effected by recent server problems.

In fact I think the most important problem of mchost is that they lease servers in various data centers and do not have their own datacenter. This causes serious support issues when a server has problem and will cause more problems in future.

If they want to become a real hosting company they have no way but to start their own center.

I am not sure if it is possible to have a cost effective and quality datacenter in canada but it must be possible for them to have some staff in USA to maintain their own data center.

Mac

iamdave
05-03-2002, 01:25 AM
They have very good support. Before I got a dedicated server, I considered them. I emailed them and about 20 minutes later I received a responce. They would probably be a much better choice then rackspace, since you will not have to worry about managing the server and all that other good stuff.

pattox
05-03-2002, 01:55 AM
$350 for 10 gig bandwith??? OMFG that is ****ing amazing,that you would even endeaver into those $ per gig ranges...That is possible the worst deal i have ever seen,you get more bandwith on reseller accounts...:eek:

SuzieSmith
05-03-2002, 01:57 AM
Originally posted by pattox
$350 for 10 gig bandwith??? OMFG that is ****ing amazing,that you would even endeaver into those $ per gig ranges...That is possible the worst deal i have ever seen,you get more bandwith on reseller accounts...:eek:

You should read a little closer before just running on at the mouth. I said I pay $250 a month and it would be $350 with cpanel.

Its well worth the $250 though. I have experienced NO downtime in year + that ive been with them

pattox
05-03-2002, 01:58 AM
Originally posted by sarmadys
Hello,

I have been with them for about 3 months and I am one of those effected by recent server problems.

In fact I think the most important problem of mchost is that they lease servers in various data centers and do not have their own datacenter. This causes serious support issues when a server has problem and will cause more problems in future.

If they want to become a real hosting company they have no way but to start their own center.

I am not sure if it is possible to have a cost effective and quality datacenter in canada but it must be possible for them to have some staff in USA to maintain their own data center.

Mac

yep,it would only cost them oh about say 3 MILLION DOLLARS!

Aussie Bob
05-03-2002, 02:00 AM
Originally posted by sarmadys
If they want to become a real hosting company they have no way but to start their own center.
*calls 98% of hosting providers on planet earth not "real"* :eek: :rolleyes:

You should quantify opinions with "In my opinion", otherwise people might think you're stating a fact. :)

pattox
05-03-2002, 02:07 AM
Originally posted by GlideTech


You should read a little closer before just running on at the mouth. I said I pay $250 a month and it would be $350 with cpanel.

Its well worth the $250 though. I have experienced NO downtime in year + that ive been with them

So? when i was a reseller i had a plan with cpanel/whm that gave me 5 gig space and 25 gig bandwith and i had now downtime for a whole year + it was only $25.00 a month :)

alchiba
05-03-2002, 02:08 AM
Originally posted by Aussie Bob
You should quantify opinions with "In my opinion", otherwise people might think you're stating a fact. :)

I should hope that most folks here can separate fact from fancy. ;)

Running a data center is a distinct business from running a hosting company. They require different skill sets. Not all providers can play both roles and play them well.

ADEhost
05-03-2002, 02:13 AM
Originally posted by sarmadys

If they want to become a real hosting company they have no way but to start their own center.

I am not sure if it is possible to have a cost effective and quality datacenter in canada but it must be possible for them to have some staff in USA to maintain their own data center.

Mac

well I do and don't agree with you about real hosting company

build out a data center from some office space, that's outright crazy in most cases. I have no Idea how big Kiwi is but your talking about huge capital outlay. and owning your own datacenter is not the sign of a real web host ( just means you got money to burn )

Rather that he just Lease some space at some facility and work it from there.

mike

mdrussell
05-03-2002, 02:59 AM
Originally posted by pattox
$350 for 10 gig bandwith??? OMFG that is ****ing amazing,that you would even endeaver into those $ per gig ranges...That is possible the worst deal i have ever seen,you get more bandwith on reseller accounts...:eek:

No it's not a bad deal, it's RackSpace who are quite possible the best dedicated host around. They charge higher prices but you'll receive unparalled support, and by all accounts they have awesome connectivity too.

wmac
05-03-2002, 05:31 AM
Originally posted by pattox


yep,it would only cost them oh about say 3 MILLION DOLLARS!

Having an office and 1 or 2 fiber links? I do not mean a full scale datacenter.

There are many companies here that have a very small datacenter (ie an office customized for this purpose) and have access to their servers to be able to maintain them better.

I administer two windows servers in such a center for a company and they have a good uptime too.

Mac

wmac
05-03-2002, 05:43 AM
Oh,

I am sorry about the phrase "real" :) . In this way I myself can not even tell that I am a real reseller :)

I mean with the size that mchost is and wants to be it needs (or it is very useful) to have physical access to its servers.

Assume they have 30 servers and they are planning to have 50-80 servers until next year. If a server cames accross a physical problem once a year then they will have at least one server failure each week.

Don't you think physical access could be very useful for them and will decrease repair time and avoid long down times?

Regards,
Mac

Aussie Bob
05-03-2002, 06:22 AM
Originally posted by sarmadys
Oh,

I am sorry about the phrase "real" :) . In this way I myself can not even tell that I am a real reseller :)
*cancels hit on sarmadys* :D :stickout :laugh:

ADEhost
05-03-2002, 01:32 PM
Originally posted by sarmadys
Oh,

I am sorry about the phrase "real" :) . In this way I myself can not even tell that I am a real reseller :)

I mean with the size that mchost is and wants to be it needs (or it is very useful) to have physical access to its servers.

Assume they have 30 servers and they are planning to have 50-80 servers until next year. If a server cames accross a physical problem once a year then they will have at least one server failure each week.

Don't you think physical access could be very useful for them and will decrease repair time and avoid long down times?

Regards,
Mac

don't laugh, just on the phone with someone. he's got about 400 hard drives that he has to maintains. on average he has disk failure of once per month ( the worst was when 3 drive all went down the same week).

these are hard running systems. Yes I can hear people say my drive has lasted me a year, well when you have 400 drives to maintain the odds of a drive failing increase.

300000 hours per drive before failure / (400 )the number of drives = 1 every 750 hours

why do you think that the IBM hard drive series for 100 gigs was a failure, every raid guy bought them at those sweet prices and the drives just kept on crashing and being sent back to IBM. something like for every 100 drives, you sent atleast 2 back every week.

mike

rapidtransit
05-04-2002, 02:11 PM
In regard to MCHost, I've been with them since November, when maybe they were 1/4 or 1/3 the size they are now. They've been blessed with huge expansion because they have a good product and a good business plan.

There have been problems in the last month or so. Support was not what I was used to on certain issues, and I was among the complainers on MCHost's own forums. But they seem to have taken the bit in their teeth, and are taking many actions to get back up to speed.

What actions? Well, of those I can see, theyt've kept their cool, increased their support staff, fielded an extreme attack which brought down one of their servers, and replaced a failing server under fire. They realize that one of their data centers is not up to snuff and are moving all their servers one-by-one to a new and better data center.

They have a lot on their plates and seem to be handling it. Nothing is 100% but to echo what someone else commented, a few years down the road they may well be the most formidible company in reselling.

You know, anyone can be a great hosting company when the sun is shining. It's how you handle the storms that count. :)

As to someone else's comment about whether a "real" host must operate its own data center--some ways it might be better not to, unless you're humongous with huge staff and resources. I don't have all my business eggs in the hosting basket and I don't have all my hosting eggs in one basket, either. Knowing who and where to outsource to and when to move are business skills too.

After all, a moving target is harder to hit. :D

frozen
05-04-2002, 05:13 PM
I believe rackshack servers start at 99 USD a month with 400 gigs of bandwidth, not sure if they offer cpanel, and if they do I doubt they support it.

Crash
05-06-2002, 05:25 AM
I have a reseller account with McHost. Lately they have had a bunch of outages. Today my sites were down for about 2 1/2 hours. Needless to say I've lost clients because of it, and they are about to lose one client as well....me! Any suggestions?

-Crash

neil
05-06-2002, 11:51 AM
in one word: "yes"

in a couple more: servers are stable - support is good - and billing is EXCELLENT. Great deals. Have had network problems due to inability of current noc to handle traffic - but they're making a move to a new data center and everything should be great.

dspiel
12-27-2002, 07:05 PM
I've been with mchost for about 6months now and I've not really had too many problems with them. The occasional network downtime but nothing major. My biggest flaw with them was the restrictions they had on the shell. Im switching to a dedicated server with another provider as we speak.

Rockrz
12-29-2002, 10:14 PM
I'm not sure you're going to like the absence of tech support at MChost.

They frequently ignore helpdesk tickets, and have no phones!
(you can't call them)

They just shut down a new domain I'm developing for a client and won't even answer my tickets.

I may have no other choice but to find another reseller's account.
Anybody know a good one?

IGobyTerry
12-29-2002, 11:29 PM
MC Host is far from needing their own datacenter. I'd imagine they only have around 100 servers. But anyway, building a datacenter and then maintaining is very costly. The initial cost of them building it would be 2-5 million and then maintaining would cost quite a bit too. With all the electricity being used, their own techs and so on... I'm rambling now. Anyway you don't have to have your own datacenter to be a good host.

WebSnail.net
12-30-2002, 08:38 AM
Originally posted by Rockrz
I may have no other choice but to find another reseller's account.
Anybody know a good one?
If you look around you'll find that a number of them turn up regularly..

Voxtreme
Hostit365
Flump (123reseller.net)
httpme

Rockrz
12-30-2002, 11:27 AM
I've checked with httpme, and they don't like people using e-mail lists, which makes me leary of going with them because I have to have this.

I'll have to look into Voxtreme, Hostit365, & 123reseller.net
Is Voxtreme & Hostit365's web address their name with a dot com behind it?

What about LinkStream.net?
Heard any news on these guys?

They've got a sweet deal for 2 gigs of space, 30 gigs a month transfer for $40 a month. It comes with Cpanel and all the good stuff.

mhalbrook
01-01-2003, 04:45 AM
Originally posted by Rockrz
I've checked with httpme, and they don't like people using e-mail lists, which makes me leary of going with them because I have to have this.

Try again bub. Bob himself said that the issue isn't e-mail lists, but LARGE ones, and most hosts that provide a shared hosting set up will have problems with large e-mail lists because they can be resource intensive. You seem to indicate that your list will potentially become quite large, and for that reason it's probably in your best interests to secure a third party solution to host the list so when it does become too large to manage within a shared hosting enviroment, you won't have to deal with the headache of moving a list to a new service provider.

Rockrz
01-01-2003, 01:50 PM
Thanks for the info, Hoss!

My list might become big in time, I can't look into the future to see if it will or not. But, what's the use in signing up with Bob if he can't handle a large list?

When I first contacted him over on his board, he said he didn't allow lists at all . . . Period! He didn't say anything about big or small, he just said no.

Now, he's saying small lists are OK. Maybe he should say that up front so folks will know exactly what his policy is on this.

I've already found a couple of other hosts who say up front that lists are OK, and no problem.

That's what I was looking for, was a host that would tell me up front what their deal was. I'm leary of doing business with people that tell me one thing, and then change in mid-stream.

Simple questions only require simple answers.
This is the way I deal with my clients, and I like to get the same in return.

None of this is personal . . . just business principles in action!

Aussie Bob
01-02-2003, 01:41 AM
I'm not one to argue about such matters, but I will defend myself when mistruths are written -
Originally posted by Rockrz
My list might become big in time, I can't look into the future to see if it will or not. But, what's the use in signing up with Bob if he can't handle a large list?
No host will allow a large mailing list on a shared server.
When I first contacted him over on his board, he said he didn't allow lists at all . . . Period! He didn't say anything about big or small, he just said no.
Ahhhhhhh, I didn't say "no". I won't post a link to the sales thread that you're referring to, as this is against WHT forum rules. You've misquoted me here. :)
Now, he's saying small lists are OK. Maybe he should say that up front so folks will know exactly what his policy is on this.
Never one to argue, but I don't like being misquoted and will defend what I said etc. You would need to show me exactly where I said you couldn't have a mailing list. I checked the thread and it's not there.
That's what I was looking for, was a host that would tell me up front what their deal was. I'm leary of doing business with people that tell me one thing, and then change in mid-stream.

Simple questions only require simple answers.
This is the way I deal with my clients, and I like to get the same in return.

None of this is personal . . . just business principles in action!
You asked a question and you got an answer. I never said "No, you cannot have a mailing list". Your above post indicates such. So much for your "business principles in action". :D

Rockrz
01-02-2003, 02:20 AM
Well, I did go back and look and it appears that I was mistaken. Maybe you've never made any mistakes, I don't know. I've been doing alot of shopping lately and could have possibly gotten you mixed up with another host.

But I could have sworn that maybe Justin, or yourself said that to me in a thread. Seeing how I cannot find that now on your board, I'll have to assume that I was thinking of some other host. I'll fess up to making this "mistake".

I still think it's odd that you want people to outsource their mailing list, and that one thread on the subject say you "prefer" that this is how people using your hosting services handle their lists.

I don't see much use in a list that isn't administrated using my domain. It looks cheap. Like those folks that use Yahoo and send messages to their list that's full of third party advertisments. What good is that?

If I'm going to pay to have my domain hosted somewhere, I'd like to be able to run an e-mail list. If it gets beyond 500, I'll start a second list for the next 500. I accept sign-ups to my list manually anyway, so I can keep the addresses backed-up. You know how servers are always crashing.

If mailman uses up too much resources, then that's not my fault. You're the host! Maybe you should go get a better program that runs lists in batches. On your site you guys were talking about how customers should get programs like that to run their lists, if they're going to run lists.

Why don't you guys get something like that? Maybe the guys over at SourceForge.net has something like that! I would think that someone in the hosting business that is wanting to provide the best possible service would look into something like this, rather than just telling folks that "if your list is very big, we want you to outsource it".

Sorry, but all this stuff just turns me off. I could be wrong, but this doesn't sound like a host that's at the top of their game when it comes to meeting the hosting needs of clients that need to run e-mail lists.

If mailman can't hack it, then why not get something that can?
If I were into hosting, like you, my business principles in action would drive me to build (or at least find & implement) a better mouse trap:D

This way I wouldn't have to tell clients that I'm worried about my server crashing because of mailing list software that's obviously outdated!

Aussie Bob
01-02-2003, 02:45 AM
Originally posted by Rockrz
Well, I did go back and look and it appears that I was mistaken.
No worries at all. These things happen. :)
Maybe you've never made any mistakes, I don't know.
hehe. I've made more mistakes than I care to remember. My wife remembers though.....:eek3: :D

Rockrz
01-02-2003, 03:38 AM
So, is there any such mailing list program that sends messages in batches?

If so, can the size of each batch be controlled?
I'd like to know about it if there is.

Maybe I'll e-mail, or search SourceForge.net and see.
They've got some pretty good scripts over there.

Samuel
01-02-2003, 03:41 AM
Yes there is, a simple newsletter program can be modified to do this, contact a PHP/MySQL programmer with this information. I do know of one that is capable of this.

AussieHosts
01-02-2003, 04:15 AM
Originally posted by Rockrz
So, is there any such mailing list program that sends messages in batches?

If you are seriously into mailing lists, as it seems you are, I would invest in a copy of Post Office Pro 4 from www.cgiparadise.com which you can then use anywhere. It is efficient and easy to use, and posts in batches to minimise server side resource usage.

Cheers

Gary

akuo
01-02-2003, 04:28 AM
MojoMail is another good one, with batch sending capabilities (free, too)

http://mojo.skazat.com/

Aussie Bob
01-02-2003, 06:56 AM
And they even have a 30 day free trial (http://www.cgiparadise.com/download.html) too. :D

Chicken
01-02-2003, 05:40 PM
This seems to have ventured far off the topic of McHost, eh? Feel free to start another thread about mailing lists and discuss. :D

SoftWareRevue
01-02-2003, 05:44 PM
Originally posted by Chicken
This seems to have ventured far off the topic of McHost, eh? Feel free to start another thread about mailing lists and discuss. :D Does that mean this thread's closed?

insaneraptor
01-02-2003, 07:52 PM
not closed yet...

brookie
01-04-2003, 01:06 PM
Originally posted by Chicken
This seems to have ventured far off the topic of McHost, eh? Feel free to start another thread about mailing lists and discuss. :D
Well, talking of MCHOST and excessive mailing I received a whole batch of emails from them over the last few days asking me to update my details - what's worse is that I left them months ago after giving up my chase of a full refund.

Rockrz
01-04-2003, 02:22 PM
Strange isn't it?

You'd think they would test their own email list for awhile before putting it into service. I'd be embarrassed if I were them, but thank God I ain't. (ain't is too a word...it's in the dictionary!)

Emrys
01-05-2003, 12:28 PM
Same here... Seems they can e-mail me about updating my billing information, even though I haven't been with them for months. But when it comes time to get a refund, they just ignore you. Must be nice to be Marc & co...