First for something I should have said eons ago:

Rackshack: Thanks for providing such good value and quality servers to the 'masses'. Nothing in the UK comes anywhere close to your offerings.

Noticed that you are now advertising in "Internet.works" magazine in the UK. Any plans for UK NOC?

=====

Right: Got the following crud from the gob****es at *****, wanting me to move to *****. Note the lies, damn lies.

This was spammed to domain registration role account, too.

Received: from cassiopeia.propagation.net [63.249.159.1] (christinep@*****.com) by XXX; Thu, 25 Apr 2002 18:30:23 -0400
Received: (from root@localhost)
by cassiopeia.propagation.net (8.11.6/8.11.6) id g3PMULE03402
for xxx; Thu, 25 Apr 2002 17:30:21 -0500
Date: Thu, 25 Apr 2002 17:30:21 -0500
Message-Id: <200204252230.g3PMULE03402@cassiopeia.propagation.net>
To: XXX
From: "Christine P - *****" <christinep@*****.com>
Subject: SAVE MONEY - SWITCH YOUR DEDICATED SERVER TO *****

Hello,

I noticed you are currently hosting at Rackshack. You are paying 2-3x (BULL****) what you should be paying for the dedicated server your web site is running on. ***** would love to make you a part of our dedicated server family and can offer you tremendous discounts to transition your hosting needs to us. *****'s fully redundant network consists of four (4) diverse data centers in Dallas, Los Angeles, Chicago and London, UK. We use 100% Cisco Systems routers and switches and our Dual OC-12's, Quadruple OC-3's and Quadruple DS-3 connections to five (5) of the world's top bandwidth providers gives ***** clients reassurance that our 2000 Megabits of available bandwidth are instantly available to your business and your web site as your traffic and demand warrants it.

No other web hosting firm in the world can offer you what ***** can, including:

1. Instant scalability on a private, 2000 Megabit network
2. Tier-1, n+3 redundant 30,000 sq. ft. data centers to house your servers in
3. Instant, live answer toll- free technical support 24 hours a day, 7 days a week
4. Multiple POEs (Point of Entry) for fiber, electricity and generator inputs = ROCK SOLID DATA CENTERS
5. Co-location services in Dallas, Chicago, Los Angeles and London, UK
6. 24/7 armed guards and secured access with key swipe entry, biometric thumb print verifier and a double locking man-trap at every door within the data center and on the exterior 7. Clustering, load-balancing and geographical content distribution from 4 diverse points of presence
8. Instant bandwidth monitoring systems for your dedicated or co-located servers
9. Risk free contracts! - 30 day money back guarantee on all servers
10. Guaranteed Service Level Agreements (SLAs) - no risk
11. Personal account executive dedicated to YOUR needs
12. ,000 tape backup unit so your data remains safe
13. Industry leading reseller program - resell our dedicated servers and receive 20% commissions INSTANTLY
14. 24/7 on-site maintenance staff with spare parts for all server configurations - we respond instantly to downed servers
15. Rock-solid company - profitable from day one, no long term debt
16. 150,000 satisfied businesses and consumers cannot be wrong

*** Prices start at /month***

If one of our pre-packaged Windows 2000 or Unix dedicated servers found at <http://www.*****.com/?zone=products/dedicated_hosting> do not suit your needs, try our custom configuration system at http://www.*****.com/?zone=products/server_monster

If we can't beat your current monthly expenditure with RackSpace, we will pay you just for letting us take a shot at it.

***SPECIAL OFFER TO RACKSHACK CUSTOMERS: NO SETUP FEE & ONE MONTH FREE***

***** is the premier dedicated host in the industry. We provide you with support 24/7/365. Your guaranteed up time with us is 99.99%. Once you sign up for a server you will have it custom built, tested and online ready for you to use within 24 hours. With our complimentary "FTP-MOVE" service we will even move your current web site data from your RackShack server to your new ***** server instantly, removing the headaches associated with switching providers.

We would love to win your business with the enticement of comprehensive solutions, exceptional service, and this special promotion. Please let me know how we can be of help to you and your business!

One final note, call Rackshack ask them for a tour of their data centers, they will refuse. I wonder why?
Call *****, ask us for a tour of our facilities -- we will be waiting with the door open.

Sincerely,


Christine Patterson
Advanced Hosting Account Executive
christinep@*****.com
Toll Free Direct: 1-888-868-9931 x 309
International Direct: 1-817-868-6999 x 309

I hope you sent them a nice and offensive reply :D

Originally posted by thednt
One final note, call Rackshack ask them for a tour of their data centers, they will refuse. I wonder why?

Maybe it would be because they dont want the general public walking around their customers servers, some with important data on them. I would way rather go with rackshacks secure facility, than their unsecured one with general public walking around it, how bout you?

ROFL
What did you reply with?

I mean geez I like security and all but there just servers..

6. 24/7 armed guards and secured access with key swipe entry, biometric thumb print verifier and a double locking man-trap at every door within the data center and on the exterior 7. Clustering, load-balancing and geographical content distribution from 4 diverse points of presence

:eek:

Apparently no one from RS will notice the minimum of at least 350 GIG's less per month of bandwidth they'll loose with *****, for the same price they could have had (that much more) with RS, and switch right away. Gee, I know I would. Especially with *****s outstanding reputation. Heck, with *****s' deal, I suppose you could *almost* run a tiny web host service, I say go for it -- you can't ever make too many mistakes in life, right?

RUN for that deal! Don't walk! Don't crawl! Don't reply with threatening, abusive or rude emails! I say DO IT. You can't possibly lose! The fact that they were kind enough to take the time to SEEK YOU OUT and send you such a great unsolicitied email offer, well, you'd just have to be a fool to not take them up on this. Why, I bet even if Christine Patterson really existed, that you couldn't get a better deal from another sales re.serpent.tative.

Great security... 24/7 armed guards, secured access with key swipe entry, biometric thumb print verifiers and a double locking man-traps... and doors which are "wide open" to anyone who happens to wander by. :D

I did a custom quote on a server exactly like the RS P3 1ghz. This was their price:

Your Custom Quote Tracking Number (this quote is good for 72 hours): 492699526
Your setup cost: $360
Your 1 month price: $1312.00
Your prepaid 3 month price: $3936.00
Your prepaid 12 month price: $14169.60

Hey at least I get to save $1672 with their RS-only special!

Dang, them guys need to get their ducks in line...I noticed you are currently hosting at Rackshack. You are paying 2-3x (BULL****) what ... and If we can't beat your current monthly expenditure with RackSpace, we will pay you just for letting us take a shot at it.Okay, who do they mean? Rackshack or Rackspace?

Silly *****, how'd they manage to get so big?

That email only makes sense if they're referring to RackSPACE rather then RackSHACK.

Even then, it's still sneaky and underhanded.

One final note, call Rackshack ask them for a tour of their data centers, they will refuse. I wonder why?

Just when you can't stand them anymore, they post things like this. This reminds me of the "Move to a no hurricane zone" they ran in FL, and the "Running out of power" ads here in CA. They forgot to mention, they have a DC in CA. Idiots.

I can honestly say this with first hand knowledge, there owner is the one who puts all this stuff out personally. Read every press release, he is mentioned at least once. Things are a dictatorship overthere. Dishonesty, and bad business practices will always catch up to you.

Well, I don't find it sneaky. It is a bid on someone who is with a competitor, not much else, although some of it doesn't rub me well. Sneaky would be some of the other emails posted here that were sent by hosts telling them that their current provider "is going out of business due to <excuse>" and that they should sign up with <insert bastard host here> in order to continue service. I remember one involving addr.com I think, sent by Davey (if I recall correctly).

Pathetic,

It's a shame all of their customers didn't read this forum before they signed up.

wow i find that horrible and would think its pushing on the grounds of illegal or at least a defimation suit

Originally posted by 9onlinehost
wow i find that horrible and would think its pushing on the grounds of illegal or at least a defimation suit Come on. I dislike both ***** and spam as much as the next person, but where's the defamation or illegal content in that message? Essentially it says nothing more than "we're cheaper than you're current host and offer lots of great features."

Don't misunderstand, I wouldn't patronize them. But there's no basis for a defamation suit in that message.

Originally posted by JayC
Don't misunderstand, I wouldn't patronize them. But there's no basis for a defamation suit in that message.

Depends how good your lawyers are. "You are paying 2-3x what you should be paying for the dedicated server your web site is running on" could be argued as defamatory.

Somone point headsurfer to this thread - I think he might be interesed ;)

Originally posted by OKIHost
I mean geez I like security and all but there just servers..

6. 24/7 armed guards and secured access with key swipe entry, biometric thumb print verifier and a double locking man-trap at every door within the data center and on the exterior 7. Clustering, load-balancing and geographical content distribution from 4 diverse points of presence

:eek:

Watch out for the land mines in the 2nd floor ...

So was this plain out spam? How did they get your info.

That's just sad. ***** reaches a new low...

Originally posted by thednt
6. 24/7 armed guards and secured access with key swipe entry, biometric thumb print verifier and a double locking man-trap at every door within the data center and on the exterior [/B]
Wow, whatever happened to a simple padlock? :D

quote:

Originally posted by OKIHost
I mean geez I like security and all but there just servers..

6. 24/7 armed guards and secured access with key swipe entry, biometric thumb print verifier and a double locking man-trap at every door within the data center and on the exterior 7. Clustering, load-balancing and geographical content distribution from 4 diverse points of presence

Originally posted by kiwi
Watch out for the land mines in the 2nd floor ...

Originally posted by bigkirby
Wow, whatever happened to a simple padlock?


You guys should check out http://www.servervault.com

Take the flash tour.:cool:

Originally posted by jayglate
So was this plain out spam? How did they get your info.

Planning on firing up a bulkmailer for some work Jay? :D

His post mentioned using an e-mail address from his domain registration. As quite a few people use an individual address for that I'm pretty sure it'll be a case of ***** running a script to bleed the e-mail addresses of anything attached to Rachshack's DC. I'm sure that means half of the people working as RS got the same e-mail too.

For all the complaints and poor reviews, you have to admire *****'s advertising team. They're putting in 110% :)

Greg Moore

Actually i dont see it as a big problem that you can take someone for a tour of the DC.

Im not on anyone side at all on this issue and i hate companies that say come with us we are better etc.

But if one of my customers was going to spend a good amount of money for a dedicated server i would love to show him around the DC.

Unless rackshack has something to hide or there data centre is made in a certiain way to fit max amount of servers per square meter then i would guess the following :

All servers are housed in a locked cabinet/ cage and are 1.5 meter distance from the server rack all around! And of course the typical secuirty checks would have to be made before they enter the DC full stop!

People would be under 24 hour eye of at least two cameras at a time and its not as if they would trip over anything and unplug a power switch everything should be clear and clean.

Just my opinion on Data Centre tours even though alittle off topic.
Thanks,

They actually called me on the phone. I asked whay they spam me and call me like some cheap telemarketer.

has anyone ever use any of the opt-in mail marketers before? any success?

I've toured their L.A. data center. It's absolutely nothing like what they're describing in that e-mail... amazing they can get away with those sort of claims. And yes, the door was pretty much wide open when I got there. :eek:

Originally posted by Choppy
Unless rackshack has something to hide Of course there's no reason, based on this thread anyway, to think that RS really wouldn't let a client or potential client tour their datacenter. All we have is a statement in an otherwise inaccurate email from another company's sales rep. Has anyone ever asked RackShack for a tour?

Originally posted by JayC
Of course there's no reason, based on this thread anyway, to think that RS really wouldn't let a client or potential client tour their datacenter. All we have is a statement in an otherwise inaccurate email from another company's sales rep. Has anyone ever asked RackShack for a tour?

Well I understand that Denis Dabystruv toured the Houston facility some months back. He was deeply impressed. I believe there was a thread about it either here or at RS forums.

The email ***** sent was just spam. Though the contents are outrageous, but they cannot be interpreted as illegal. Much like AT&T, MCI or Sprint grrrrr calling you on the phone every frigging time to switch your phone service to them.

If I so much as recieve an email like that, I'll personally write back with a letter asking ***** to make the letter part of my contract with them. ROTFL. Then boy would you have a nice fat lawsuit when they fail to follow through with their puffing.

... this lowlight only confirms what I have heard. They cannot fool people like they used to because people are getting more and more informed before they buy something. They are loosing business.

My sources tell me they are a few months from Chapter 11. Amen! I hope they all die... too bad that I am too far away to watch that crook Faulkner shoot himself as the people from the bank carry away his office furniture :angry:

An FYI and THANKS to our loyal customers.

There are many legal theories and I won't discuss them all here other than to say that ***** and Propagation Networks have been, as of this afternoon (5/3), ordered by a Houston District Court Judge to appear in a Houston District Court and answer and show cause why they should not be enjoined from spamming Rackshack customers with false and misleading statements.

They have been ordered to appear at 1:30 PM, Friday, May 10, 2002.

I'll keep you guys up to date as the process transpires.

Robert

Awesome stuff HS! This is Karma coming back and hitting CI in the face.

Originally posted by headsurfer
An FYI and THANKS to our loyal customers.

There are many legal theories and I won't discuss them all here other than to say that ***** and Propagation Networks have been, as of this afternoon (5/3), ordered by a Houston District Court Judge to appear in a Houston District Court and answer and show cause why they should not be enjoined from spamming Rackshack customers with false and misleading statements.

They have been ordered to appear at 1:30 PM, Friday, May 10, 2002.

I'll keep you guys up to date as the process transpires.

Robert

Good luck Robert, please do keep us updated.

Matt

Originally posted by headsurfer
There are many legal theories and I won't discuss them all here other than to say that ***** and Propagation Networks have been, as of this afternoon (5/3), ordered by a Houston District Court Judge to appear in a Houston District Court and answer and show cause why they should not be enjoined from spamming Rackshack customers with false and misleading statements.
Better watch out... I hear Chris Faulkner's mommy is a lawer.

Originally posted by Intelligent Hosting

Better watch out... I hear Chris Faulkner's mommy is a lawer.
So? :D

Way to go HS!. We are very interested in the outcome of this one.

Great job Headsurfer! I'm glad any legal action against ***** actually goes somewhere and doesn't get dropped by Chris Faulkner's lawyer (mommy).

Hrm... is it just me, or is the ***** website unavailable?

(Its been unavailable since yesterday night...) :eek:

lol... it works fine for me.

Originally posted by Synthetic
Hrm... is it just me

Yes.

I think they must have banned my IP from accessing their website.

I sent a rather childish e-mail the other day. :blush:

***** is a joke.