Do you guys think it's important for a web host to offer free billing software (such as ClientExec) with their reseller hosting services? Is it something clients look for in a host?

It certainly helps. When I was looking, it was high on my list of additions to have.

Well, speaking from experience, I can say it does help. We had a high demand for a billing software and resellers are usually on a tight budget. Helping them out and offering a free yet professional billing solution went down very well.

Well, speaking from experience, I can say it does help. We had a high demand for a billing software and resellers are usually on a tight budget. Helping them out and offering a free yet professional billing solution went down very well.

I totally agree with this. We've seen a huge jump in reseller signups since offering it with our reseller plans a few months ago.

It's definately a nice addition to your services if you can include a professional billing solution for your resellers.

I think this is a perfect example of the way the reseller hosting industry is headed. The more "free stuff" you provide your resellers..... stuff that helps them get their reseller hosting business off the ground..... the better. I think the days of just offering storage space and bandwidth and the ability to create hosting accounts are disappearing.

I remember about 4 years ago when I started a small hosting company..... I offered customers the ability to "add more domains" to their hosting account for $1.00/month each (and additional storage space for $1.00/month for 5mb!!). The idea was great and resulted in some great additional sales..... but today, "addon domains" are usually free, and in fact expected..... and there's more storage space available (with all these unlimited storage providers.... I'd love to know where they're getting these "unlimited storage hard drives") than you can shake a stick at!

Tomorrow, resellers will probably have to design the complete hosting website with billing, support and shopping cart integrated. Maybe even answer their support tickets.

Wait a minute..... I have an idea......

<running to my enom account to register a new domain>

:)

Tomorrow, resellers will probably have to design the complete hosting website with billing, support and shopping cart integrated. Maybe even answer their support tickets.

Wait a minute..... I have an idea......

<running to my enom account to register a new domain>
:)

They have been around for a while now

http://www.resellerspanel.com

:gthumb:

- Vince

They have been around for a while now

http://www.resellerspanel.com

Any H-Sphere reseller provider provides a free billing solution, helpdesk, registrar service, Comodo SSL service and Applications - Integrated and ready to go...

This is by default and not much to talk about.

Any H-Sphere reseller provider provides a free billing solution, helpdesk, registrar service, Comodo SSL service and Applications - Integrated and ready to go...
This is by default and not much to talk about.

You missed a bit ...
Maybe even answer their support tickets.


:peace:

You missed a bit ...


Maybe even answer their support tickets.


Not really - lots of those as well... Again, nothing special

Any H-Sphere reseller provider provides a free billing solution,It depends on what you understand by that. Processing payments still costs something and can be a bother. :)

There does seem to be a trend that leads to the reseller becoming more a salesman than a host -- which is not necessarily a bad thing. :)

Not really - lots of those as well... Again, nothing special

I know.
I was answering reply from twobit to inform his idea has been around for a while, and just gave one example.

Of course you could be just answering so as to get noticed because you offer this too - at a price.

Either way, have a great festive season.

- Vince

We've come across many customers that are actively using their reseller account without billing software *or* with another preferred billing software. So I'd recommend keeping it as an option.

Roj

Webbist,

I would recommend keeping it as an option for your reseller clients so that they can understand that you have something more to offer them and it's just taken as an added vantage IMHO.

It depends on what you understand by that. Processing payments still costs something and can be a bother. :)

There does seem to be a trend that leads to the reseller becoming more a salesman than a host -- which is not necessarily a bad thing. :)

That's pretty funny, considering that's how it started mainly... as white label programs... then people wanted more control... now they are back to wanting less in some cases. :D

Silly consumers... :gthumb: