someone recently asked (don't remember what thread it was) if aletia has rebounded yet.

i would say no.

first of all, they now have a forum dedicated to 'downtime'
http://aletiaforums.com/forumdisplay.php?forumid=30

raises a red flag doesn't it??

also, here are some recent comments made to their 'general support' forum:

actually, there are way to many for me to cut and paste!!

just have a look for yourself:

http://aletiaforums.com/forumdisplay.php?forumid=6

Im suprised they dont password protect their members area.

Originally posted by Snakebite
first of all, they now have a forum dedicated to 'downtime'
http://aletiaforums.com/forumdisplay.php?forumid=30

raises a red flag doesn't it??
To quote you: "i would say no."

Would you yell at a computer maker for providing tech support? I mean tech support, big read flags!! They're going to have to provide tech support for their computers just like a host has to deal with the inevitable downtime.

Aletia created that forum so that we could keep track of downtime. Yes, it happens. It's not that shocking. Having a forum where only confirmed downtimes are posted eliminates the reports of downtimes that aren't Aletia's fault (i.e. someone's ISP is being weird).

Snakebite, I know you've had bad experiences with Aletia and I'm sure you've posted them on this forum. But seriously, please don't draw unsubstantiated claims (if A + B = C, and B + C = A, then their must be a lion on my roof!!). It's really tiring and a stupid way to attack Aletia.

I'll give the disclaimer. Yes, I am a mod on the Aletia forums. No, I recieve no kickbacks. But I am working on grafting. More on that later.

having an entire forum dedication to downtime, just shows there is a lot of downtime.

I am a aletia customer and a very satified one at that. Never had a problem.

Originally posted by bigperm
I am a aletia customer and a very satified one at that. Never had a problem.

Originally posted by bigperm
I am a aletia customer and a very satified one at that. Never had a problem.


you must be on one of the very few servers that hasn't had problems. the majority of their servers are crap and constantly go down. and then they don't even reply to the tickets when problems do arise!!

jerks.

Originally posted by Snakebite
having an entire forum dedication to downtime, just shows there is a lot of downtime.

No, it shows that Aletia is an honest host with a lot of guts. They should be applauded for that forum, not scorned.

Originally posted by Avail


No, it shows that Aletia is an honest host with a lot of guts. They should be applauded for that forum, not scorned.


it's admitting they 1. have many problems 2. refuse to use the trouble ticket system for support.

With all of the problems posted here about Aletia's downtime, I wonder why Netcraft lists their uptime as one of the best? ...just wondering, I'm neither pro- nor anti- Aletia

Are Netcraft monitoring all Aletia's servers?

Seems like some servers have a lot of downtime (from all the complaints),

but the server I am on (dolpin) has not had any major downtime.

Originally posted by chrisb
With all of the problems posted here about Aletia's downtime, I wonder why Netcraft lists their uptime as one of the best? ...just wondering, I'm neither pro- nor anti- Aletia

Netcraft monitors via domain name. The server aletia.com is on is their NAC one. It possibly isn't used for customer accounts if they have enough extra servers. After all the threads about their alledged downtime I was pretty suprised to see it up there as well. :)

It seems their not having issues with all of their servers, but rather a percentage of them with customer accounts loaded on. Hence the good uptime for the domain, and a lot of threads claiming otherwise.

Greg Moore

Originally posted by Snakebite

you must be on one of the very few servers that hasn't had problems. the majority of their servers are crap and constantly go down. and then they don't even reply to the tickets when problems do arise!!

jerks.

I'd been with Aletia for several months and never had a problem with downtime. Their support wasn't the best at times, but everyone has their hard times. Stop complaining about them if you aren't using them anymore. And jerks? How mature is that?

Originally posted by Kaworu

I'd been with Aletia for several months and never had a problem with downtime. Their support wasn't the best at times, but everyone has their hard times. Stop complaining about them if you aren't using them anymore. And jerks? How mature is that?

Your day will come, you can bet on it!

Beerblast

2 days ago Tiger went down, the one supporting the only domain left on Aletia. It was only a matter of time before this one bit the dust as well. It was down for over 7 hours, they rebooted and we were back online. I know some of it was when I was asleep, it was not back up the next morning either. Over 7 hours. I'm so glad that I have moved that domain as well, just waiting for the propogation to finish then I say Buh-bye.

Sara

Originally posted by beerblast

Your day will come, you can bet on it!

Beerblast

Nope, sorry. I dropped Aletia for Cyberpixels. I'm not saying everyone has had good experiences with Aletia, but you don't have to constantly focus on their bad things too.

I have been with aletia for about 9 months and have had huge problems in the last month and a half. When i joined aleta was great but in the last 2 months they have gone way down hill. about a month a go, lasting for a week my site had been up for a few hours then down. e-mail was down durring theese times too. About that time some thing changed on their end and made it so i could not use any of my ftp accounts accept the main one. Now just 2 days a go some thing changed on their end and my whole test site does not work. My test site is a site for the portal system i am writing and is a HUGE inconvience for it to not work any more. The database is still there, you just cant do anything on the site. I am thinking of changing over to hostrocket... is that a good idea?

oh ya, they have not awnsered ANY of my help tickets in the last 2 months it is horible

sorry for the doubble post

I'm are in aletia a month ago then moved from this ****y place all server going down all time, then allway someting not working in the server...

I have pay for a year then 8 month left.. They never reply to ticket asking for partial refund....

I have asked for a refund then never ear a reply since month now !


Aletia is ****ty host i have ever see !
Aletia its a scam

I NEVER suggest anyone going in this crapy place!

Dead to you aletia!
:angry:

I have also heard complaints from quite a few people that Aletia websites were not secure, and other Aletia users were able to get into their sites to modify and destroy.

Originally posted by chrisb
I have also heard complaints from quite a few people that Aletia websites were not secure, and other Aletia users were able to get into their sites to modify and destroy.

100% true.

http://www.webhostingtalk.com/showthread.php?s=&threadid=43648

Alright, I figure I should post my own personal experience with Aletia.

Warning to all: This is a POSITIVE experience

I signed up back in June. Since then, I have never experienced a problem. Granted, my site is hardly huge. It's a personal site that I am using to learn more about running a website before launching into bigger and better projects.

That's why I chose Aletia, it would allow *me* room to grow. So far, it has.

I have never had billing problems (I'm using Paysystems) and my support e-mails/tickets are always answered promptly. And trust me, I don't give them an easy time.

I do work on my site during all times of the day and never have problems with my server (stingray). I will say I find that odd, because I know other people on that same server encounter a host of problems. I don't know why.

Needless to say, I personally don't have any complaints. I wouldn't currently reccommend Aletia to anyone, but I think that they ARE improving. They've lost a lot of their personal touch, which was one reason they were so good, but I have been seeing some slow improvements in their support system in general.

Do get me going about the the worse host on the net!
Now that my site stays up/sales are up now by 200%!
Since they blew the country/nothing you can do!
Enjoy them.

Originally posted by nvphone
Do get me going about the the worse host on the net!
Now that my site stays up/sales are up now by 200%!
Since they blew the country/nothing you can do!
Enjoy them.

Sales come not only with uptime but with experience and time. I don't think uptime is the only factor in the increase of your sales.

I don't know where Aletia is. I'd like to know myself. They have not been at all responsive in the past few weeks. I think with Aletia, support is bad. But depending upon what server you're on, service can be good/great. :)

Dolphin's been up for 51 days :spiny:
Swan, the server I'm on has been up 17 days. :) As long as you don't need support, you'll be okay. I can't say the same for other servers though :rolleyes:

uptime is most important.

NVphone, just wondering since you've been claming this 200% sales thingy everywhere including aletia.

Where is your site?? And where are you hosted at now?
And where's proof of that 200% increase??

I'm skeptic of your claims.

Originally posted by sidez
NVphone, just wondering since you've been claming this 200% sales thingy everywhere including aletia.

Where is your site?? And where are you hosted at now?
And where's proof of that 200% increase??

I'm skeptic of your claims.

nvphone does not have to prove anything to you.
Another case of the victim being on trial.

Beerblast

I'm asking because I used to have my site sidez.net on aletia. I've moved it to Cyberpixels because I need my personal space. It was on multi host under my corporate site Designerarena.com

I didn't notice any difference in my traffic due to my move. I still get my 100 or so unique hits per day.

Designerarena is still at aletia and business is still the same for Designerarena.com althought there are downtimes.

I'm on Cobra, and it has been going up and down these few weeks/months. But I don't see a decrease in design requests.

i moved all of my sites from aletia several weeks ago. since the, my sites have NEVER been down once, nor have i had ANY problems at all.

in fact, i have received one email from people stating they can't view my sites because they were down!!!

when i was with aletia i got a lot of emails from upset people who couldn't view my sites.

I signed up with Aletia in mid-March. Downtime hasn't been a big issue, but support has ranged from halfhearted to disastrous. I spent two weeks asking them simply to change a name on my account; when they finally got around to it, they deleted my entire account (including a database of more than 800 members) and created a new one. Not only did they never notify me that they would do this -- thus robbing me of the opportunity to make a fresh backup of my own data before it happened -- they also didn't back up my account themselves before they deleted it!

A month later, I'm still recovering from this debacle, which is the big reason why Aletia is no longer my host for this application. Heck, I'm still waiting for them to provide the custom hosting quote I asked for weeks ago -- and when you can't even get somebody to help you spend more money on them, it's pretty sad.

Ok, so Aletia's tiger server (http://tiger.nocdns.com) was just down for approx. 3 days. The full 14 page thread can be found here: http://www.aletiaforums.com/showthread.php?threadid=4568

But the most important thing is that the server is up now. :)

Originally posted by rey
But the most important thing is that the server is up now. :)
That is true. But like many on Aletia's tiger server, I don't see how they could keep it down for so long.

Originally posted by rey
But the most important thing is that the server is up now. :)

but the most important thing is that the servier will go down again....and again and again and again...

Tiger was down last week as well...I'm so glad that my last domain on Aletia has finally resolved. I went to Pay systems.com yesterday morning and cancelled the recurring monthly charge. I also started a ticket at Aletia yesterday morning with the information in it that I was cancelling.

I hope they can't still charge me. That would make me mad! :angry:

Wasn't Tiger down for like 5 days or something?

Sara

I did not know there was huge post ongoing about Aletia already.
I should include my post here.

http://www.webhostingtalk.com/showthread.php?s=&threadid=48974