Web Hosting Talk







View Full Version : SMTP on reseller accounts


riktooley
04-25-2002, 06:03 PM
Hi everyone,

I have been looking around for a good reseller account. I have found that hardly any of them offer SMTP (unless through a script running on their server, or through their own dialup). They say that you should use the SMTP of you ISP. Is this option avaliable to everyone, i.e. do all ISPs let you send mail from any domain you fancy?


For example:
Mr Bloggs wants to send an e-mail from joe@bloggs.com and his domain is hosted with us. Can he send an e-mail from that address through his ISPs SMTP and still retain the fact that it was sent from joe@bloggs.com. :rolleyes:

Cheers,

Rik

:)

MCHost-Marc
04-25-2002, 06:11 PM
I believe most reseller accounts will allow you to use mail.domain.com for incoming and outgoing emails; for both your account and your clients.

WCSWEB
04-26-2002, 01:31 PM
I agree with Kiwi most hosting companies will let you use their smtp servers I guess they tell you use your isp's to save resources on their servers.

tazd9t9
04-26-2002, 03:47 PM
I use 2 reseller accounts, one with SMTP and one without. The one without tell you to use your ISP's and yes it does still get sent from you@yourdomain.com . Personally i use Postcastserver from www.postcastserver.com then i dont have any of the prbolems with isp's such as AOL blocking mail from my hosts SMTP server.

akashik
04-27-2002, 01:04 AM
seems a bit odd that they wouldn't in my opinion. SMTP is a 'must have' for most people, especially if you reselling hosting. How would it look to prospective customers if your mail headers show your local ISP instead of the server?

The only rider of that is port 25, and MSN, Earthlink etc, who have this odd hair up their *** about blocking it off (to reduce spam they say :rolleyes: )

Greg Moore

decebal
04-27-2002, 04:40 AM
I consider that if you are in reselling biz you must give your clients the ability to send emails from their account/domain. It will be bad for your image if you're telling them to use another provider with different settings.

;)

tazd9t9
04-27-2002, 08:05 AM
well on my old reseller account which is with donhost ( dont start slagging them) there is no SMTP server and i havent had a single complaint from customers.

MotleyFool
04-30-2002, 04:57 AM
SMTP is no major hassle if you enable POP before SMTP [and have a cron to jettison the IP's fairly frequently] and also set a high but finite number as the mails per day per account allowed

As for SMTP filtering by AOL or MSN, well I am not in US and I would rather not talk about it! ;)

Cheers
Balaji

Website Rob
04-30-2002, 07:41 AM
Originally posted by MotleyFool
SMTP is no major hassle if you enable POP before SMTP [and have a cron to jettison the IP's fairly frequently] and also set a high but finite number as the mails per day per account allowed
That makes it sounds like there is an ever growing list of Emails (held in a file somewhere) that were sent out. Not knowing all the intricacies of Email setup on a Server, this is something I've never heard of nor mention of, before. Is this something to be aware of / concerned about, or is this just some custom tweaking?


As for Emails sent through the SMTP of an ISP or IPP, I have found it really doesn't matter if a few conditions are met:

1. Return Address aliases are allowed
2. The Email program can connect to muliple Email Addresses
3. The client knows how to do both of the above

Some ISPs do not allow an Aliase but do allow using a different "Reply To" address. It all goes back to a Hosters own opinion of this feature/service (i.e., is it important?) and the market they are providing Hosting to. Some clients don't care, others do.

In the end, it really doesn't matter. The Email Headers will always show the name of the Server sending the Email. So unless a Hoster has their own Server using their Domain Name (or Name Server), it's going to show something else anyway. For most clients, they just want to make sure their Domain Name, is what is showing in the "From" and "Reply To" addresses.