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View Full Version : I have a question bout WHT support


uisregistry
12-09-2005, 12:13 AM
i have posted a ticket to get my vb license verified but i havent recieved a response yet... i posted it a week ago this is getting frustrated because i need it to be verified and i know wht help desk used to be fast within 1 day answers. anyone have any ideas?

adam
12-09-2005, 12:34 AM
Did you click the link on the second page to submit it as well?

When you put in a ticket, it brings you to a second page and you have to click again.

TradeViceroy
12-09-2005, 12:39 AM
Moved to the correct forum.

uisregistry
12-09-2005, 12:41 AM
thanks for move and i have just gotten the response after i posted this odd.... waiting for the next response now.

sirius
12-09-2005, 09:33 AM
i have posted a ticket to get my vb license verified but i havent recieved a response yet... i posted it a week ago this is getting frustrated because i need it to be verified and i know wht help desk used to be fast within 1 day answers. anyone have any ideas?

You should ask them for a refund, for the lack of service. Ohhh... wait....

Sirius

tickedon
12-09-2005, 12:15 PM
It's rare a ticket is overlooked. For the most parts, any ticket delays are due to delays verifying the license with the relevant company. While in the majority of cases they respond quickly, it's not always the case.

Glad to hear your ticket is finally moving forward, don't hesitate to put a followup reply in if you don't hear from us again after a couple of days :)