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View Full Version : AcuNett OUTSOURCED SUPPORT STARTING @ $45/month!!! US TRAINED TECHNICIANS!!!


AcuNett
12-07-2005, 11:39 PM
AcuNett Outsourced Support!! US Based Management + Outsourced Support!! Starting a $45/month.

AcuNett, LLC has made available to the public our new AcuNett Outsourced plans @ http://www.acunettsupport.com

Due to high demand we have only been accepting current AcuNett 24x7 Management clients for the past few weeks.

AcuNett, LLC has been providing Professional Server Management for 4 years. We have tremendous reviews on both WHT and our own forums. We have now extended this service to include Outsourced Support, resulting in Seamless Support for your customers.

Our AcuNett 24x7 Management Package (http://acunett.com/management/) must be purchased with the outsourced plan. You will receive a 20% discount off our AcuNett 24x7 Management plans which include both proactive updates to your server and Server Sitter Monitoring (http://acunett.com/serversitter).

Benefits of AcuNett Outsourced Support:

* US trained technicians.
* Fluent english-speaking technicians.
* One company for server management & helpdesk support.
* True 24x7, 365 days/year support.
* 10+ Servers under AcuNett 24x7 Management qualifies for *FREE outsourced support.
* Speak to supervisors via AIM, Skype, or MSN.


Night Shift Plan (8 hours/night/7 days a week) - $45/server

* Unlimited Customer Tickets.
* 90 minute average response times.
* 3 hour response time guarantee.
* True 24x7, 365 days/year support.

AcuNett Outsourced (24 hours/day/7 days a week) - $85/server

* Unlimited Customer Tickets.
* 90 minute average response times.
* 3 hour response time guarantee.
* True 24x7, 365 days/year support.

Note:
We understand that every company may not experience the same ticket load per server. As such it is recommended to contact sales@acunett.com for a quote to see if a price reduction is possible for your situation. A sales rep will work with you one on one to figure out a fair pricing for your company.

Feel free to contact me on AIM Ronny AcuNett, or MSN Ronny@acunett.com for a free quote.

CD Burnt
12-07-2005, 11:54 PM
nice to see an outsourced support offer for directadmin servers!

ExtremeIS
01-09-2006, 08:40 PM
How do you manage the tickets?

Do you use a special script or will you use whatever we are using?

AcuNett
01-10-2006, 03:47 PM
Hey Ryan, we use your helpdesk.
Feel free to shoot me an IM if you have any questions.