Anyone have any dealing with dataneuron? I registered irc-tech.net thru them and all was good until about a month ago when I requested that my name servers be changed. I got a response once since then asking which domain and what nameservers needed to be changed. I replied with the info and have gotten no results, I have written over 15 emails and used there web page form several times.

Is there anything I can do about this? I even emailed the company they resell domains from and got no response.

Regards,
Jesse
jesse.lanning@us.army.mil

Lodge a complaint with ICANN at icann.org

Originally posted by TheOp
Lodge a complaint with ICANN at icann.org
This and a $1 will get you a cheap cup of coffee.

ICANN will likely do nothing.

You have a couple of choices:

1) transfer to another Registrar who cares enough to help you.

2) look for alternate means of contacting the reseller and their registrar - email addresses in phone numbers in whois records, etc.

Good luck,

-t

what is the outcome, frozen?

would love to hear the rest of your experiences with that registrar.

So far no results with the e-mail, I am going to try to call them later tonight.

frozen,

dataneuron is a hosting provider and not a regular registrar like godaddy.com or gandi.net or cheapdomains.com

a hosting provider supplies you with the space to host your site and the nameservers. they probably misunderstand you when you say changing nameservers... I get the impression that you want to do stuff that is their business. Like you want to change hosting provider, you change nameservers.
So they lose you as a customer with the dollars.

Good luck!

I have never had the domain actually hosted with them from the start Its always been on my name servers, I am getting ready to go live as soon as we get the contracts straightened out with our colocation provider, So I wanted to switch the domains to the future name server sites, Right now basically I have all my domains hosted off my home computer while I get the sites all designed and setup properly.

That sounds even more complicated than I thought!

At a registrar you can manually modify the nameservers yourself, without the intervention of someone else. Piece of cake!

Try Godaddy.com or any of the other real registrars that let you do the job and you'll save time not sending tons of mails.

Just thought I would quote there site real quick, couldn't I get them for false advertising just on that? I mean the reply I got a few days after I registered the domain said that they didn't offer domain management other than whois info. I have never once recieved a login to modify any of that or use any of those services that were so called included free.

Free with your domain registration.

One page website
URL Forwarding with masking / cloaking
Internic fees
One email address
All this for only US$ 8.85 per year . DataNeuron.com now offers complete control over modifying name server, IP address and host names FREE.