Does modernbill or Lpanel works with 2checkout. Which will you recommend using.

I have also seen that most of WHT members recommed modernbill for billing solutions but Lpanel has a inbuilt helpdesk system i guess and also can both be integrated with Paypal

Modernbill too has an intergrated helpdesk and works well with 2checkout.

Both MB and Lpanel support 2checkout. Obiously, you will find more support for MB over Lpanel but I will suggest you to go for evaluation versions before making up your mind.

Both solutions are good but it depends which one you find yourself more comfortable using.


Blessed.

Well, Lpanel is simple to use and integrate but it does not offer the level of features as modernbill.

Personally I would suggest neither. Try awbs (www.awbs.com) if you're looking for something. They integrate pretty well with 2co, paypal, kayako v3 (if you've got it), and a good deal more.

Of course, the downside is that you're waiting for support, but, given that particular niche in the industry, you're always going to be waiting for support.

LPanel is too much of a control panel reliant piece of software to be called a "billing" client. It's great if you have CPanel on the server you're installing it on, don't intend to use anything BUT cpanel, and have clients who ONLY have hosting needs, but for those that don't, it's just not good at all. Support is absolutely pathetic from them as well.

Modernbill is just the worst as far as "support" and whatnot. This is a company that decided to forfeit customer privacy for the allmighty $$ last year or so when they decided to implement ssl certs, partnering with known spamhauses to do so. Their response? "It was necessary". After cancelling with them a year ago (over, actually), I was looking forward to v5, and recreating an account with them. Their response? "Nope, we won't let you do that, because you cancelled"..... Errrrrrm, ok. Their loss, really, but extremely unprofessional there. That's not even going into how extremely tedious it is to set MB up. In that regard, you'd better have a degree, or something, because that's about what it takes.

Billing clients are a pain to deal with, and those behind them are even worse. Even AWBS (which should be the leader in this game) is pulled down by this very problem, from slow development to slow support to just poor sales and attitudes. Your best response here is to always go with something in-house, but that can be expensive as anything.

Well, Lpanel is simple to use and integrate but it does not offer the level of features as modernbill.
It doesn't but it's so much easier to use! AWBS just isn't as easy as header/footer to customize. If it was, I would of ordered ages ago.

AWBS just isn't as easy as header/footer to customize.

Actually, it is
I've been using AWBS for the past year or so, and have always customized it in a minimum of files:
A> the index(template).php
B> the header
C> the left side
D> the footer
E> css (you should already have this one anyways ;))
Nothing more needs to be done, really.
I had to redo the template last night (forgot to after upgrading to 2.1). It took me about 10 minutes, if that to get the template re-synced with my website.

Yeh, but you have to have that bar dont you?

Personally I would suggest neither. Try awbs (www.awbs.com) if you're looking for something. They integrate pretty well with 2co, paypal, kayako v3 (if you've got it), and a good deal more.


Could you tell us more about awbs.com. Your suggestions ofcourse.

Yeh, but you have to have that bar dont you?
Bar? What bar? We don't need no steeenking bar!
If you use the "bare" template, it's really easy to customize the system. Like I said, took me about 10 minutes last night to redo the customizations. If you've got your website already split up (like mine is) into includes (left, right , top, etc), then it's not a problem.


Could you tell us more about awbs.com. Your suggestions ofcourse.

DRAMS/AWBS is a billing client. The features are extremely competitive with modernbill and lpanel, but without the problems.
Drams / AWBS doesn't take hours to configure, where modernbill does.
Drams / AWBS is (somewhat) on the top of their game in support. Not saying they are the best, because there really is no "best" for support in that field, but they do what they can.
Drams/ AWBS has a good deal of integration features, without requiring things.
For more, you've just got to check out their website, can't really do much there ;)

That bar that says create account, domains etc.

Well, Lpanel is simple to use and integrate but it does not offer the level of features as modernbill.

Can you elaborate it pls

That bar that says create account, domains etc.

The left menu can be turned off or on. It's not really that hard to do. WIth mine, that's all hard coded, nothing to do with drams there . That's the left include.

No, the one under the main header if you know which one. Have you got msn or anything?

I recommend Modernbill, although I have never used Lpanel myself.

Lpanel is great, support isn't. Modernbill is ALOT harder to use, but I would use Modernbill as mine is free.

Of course, the downside is that you're waiting for support, but, given that particular niche in the industry, you're always going to be waiting for support.
I've always wondered why that is the case. :eek3:

The response times with my tickets to both ModernBill and Kayako, compared to a webhost's expected response times, are horrible. Seriously, if hosts ran their response times like these software companies do, we'd have no clients left! :eek2:

I like MB and kayako, but their support is a tad on the lacking side, imo. :erm:

AWBS looks nice, and has good features.

I've been using Mbill for over a year now and very satisfied with it. It does have a learning curve, but what doesn't? If you take some time to learn it, and get some help from their forums/support (i have not had a single problem with their support, they've always helped out within 24 hours and forums are a wealth of information on their own). You'll be well on your way. They are also coming out with a completely redone system in the first quarter of 06. Should have a revamped user/admin interfaces as well as some new nice features.

Recently, they've been bending over backwards to help me! Responces within 20mins.

Recently, they've been bending over backwards to help me! Responces within 20mins.

Who are you talking about, Lpanel or Mbill?

I would highly recommend modernbill. It can be integrated with many more services and overall is a great application.

Who are you talking about, Lpanel or Mbill?
Modernbill.

I've always wondered why that is the case. :eek3:

The response times with my tickets to both ModernBill and Kayako, compared to a webhost's expected response times, are horrible. Seriously, if hosts ran their response times like these software companies do, we'd have no clients left! :eek2:

I like MB and kayako, but their support is a tad on the lacking side, imo. :erm:

That's because they have a dozen competators or less vs 50,000+ :) They can afford to be lazy on support, we can't!

I've honestly never had a problem with Mbill support, they always reply to my tickets within 24 hours.

umm, well, Many recommend that Modernbill has more features and can be integrated with many other services but what kind of services or features we are talking about

umm, well, Many recommend that Modernbill has more features and can be integrated with many other services but what kind of services or features we are talking about


It'd probably be easier if you list what features you are looking for, be easier that way. :)

If your not ready to learn modernbill, WHMAP (http://whmautopilot.com) and LPANEL (http://lpanel.net) is the way to go for you.

The response times with my tickets to both ModernBill and Kayako, compared to a webhost's expected response times, are horrible.
This seems rather strange for me... Modernbill tends to reply within half an hour to most of my concerns. Are people here sure that they haven't just forgotten to check their inbox?

it's truly not as simple as "checking yoru inbox" with modernbill. Sometimes, yes, they actually get to things right away. However, usually, the response times are quite horrific. The response times by modernbill, kayako, all of them are absolutely pathetic compared to what is standard for the industry. They seem to want to set their own standards in this area, for poor support.

I have not had any problems with their support. During their business hours they reply within the hour to my requests. So, I'd have to disagree. I have been using modernbill and Cerberus for a while now and can't complain regarding support.