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View Full Version : CPanel / WHM


AcuNett
04-23-2002, 07:24 PM
When resellers use WHM, do they add virtual hosts based on allocation, or actual usage.

What I mean is, if Reseller (Bob) is given 100GB Bandwidth by me, and unlimited domain license, can he make 10 accounts of 1000GB Bandwidth each granted his overall usage is not over 100GB? Or can he only make 10 accounts of 10GB each until CPanel tells him he's allocated all his bandwidth.

rbro
04-23-2002, 07:32 PM
I believe it's based on "hard limits" , meaning that they could only create 10-10GB accounts.

appletreats
04-23-2002, 08:08 PM
It's based on actual usage.

AcuNett
04-23-2002, 08:58 PM
Two different answers :/ Which one is the right one?

appletreats
04-23-2002, 09:05 PM
I vote for mine. Why? I just went in to WHM and made an account with 9999MB storage and 99999999MB transfer. I do not have that much. And the defaults for all fields in WHM are unlimited. Certainly that must be possible to create if it is the default.

AcuNett
04-24-2002, 06:12 PM
That's a bad idea if a host tries to oversell with WHM / CPanel then ;)

What will happen if a reseller uses over his allotted bandwidth / space? Will it just notify me, or will it suspend the account automatically?

Likewise, what is the case when a client of a reseller using CPanel overuses his allotted bw / space?

appletreats
04-24-2002, 07:41 PM
Originally posted by AcuNett
That's a bad idea if a host tries to oversell with WHM / CPanel then ;)

What will happen if a reseller uses over his allotted bandwidth / space? Will it just notify me, or will it suspend the account automatically?

Likewise, what is the case when a client of a reseller using CPanel overuses his allotted bw / space?

For the first, I think it notifies you. It may suspend the account. Voxtreme has said that if a reseller goes over, Vox will contact them so the reseller can purchase more space/bandwidth. Whether this means the account is suspended or not I don't know. :rolleyes:

By the way... from what I've seen cPanel/WHM's bandwidth usage is not constantly updated, so a user can go over their bandwidth allotment.

This wasn't very helpful was it? ;)

mdrussell
04-25-2002, 04:20 AM
You can select to either use hard limits, or no limits. We selected no limits, giving resellers more freedom.

We don't suspend accounts, we normally notify resellers just before they are going to go over, they have the option of suspending high traffic accounts to cut traffic usage, or purchase extra space / bandwidth.

Matt

AcuNett
04-25-2002, 06:02 PM
auk-some

This wasn't very helpful was it?

Actually, it was :). Thanks matt as well, is this the same for resellers as well? Can they impose hard/no limits on their clients?

cactus
04-25-2002, 07:42 PM
Make sure your Host allows overselling before you sign up because you could easily exceed your quota on bandwidth/disk space where resellers may utilise a ratio of 1:5 on overselling to be competitive.

Anyway, your actual bandwidth/disk space is what counts with a Host, as a reseller you may have to check the cost of extra bandwidth/disk space that your Host will charge you before comtemplating overselling, just in case or due to unforseen circumstances some of your clients uses excessive bandwidth/disk space due to your overselling and you may be saddle with a huge bill from your Host that you did not anticipate.


I always check with my Host at one time when I was a reseller about overselling and they replied :

To answer simply: Yes. We allow overselling but need to manually increase your disk storage and bandwidth quotas. In such cases, contact the rep who assisted you with the account signup and we will increase your quota(s) accordingly.

On our end we have custom scripts to monitor actual resource usage based on reseller accounts so if your total disk/bandwidth usage is less than ..... (assuming you are on .......), there will not be any extra charges.

mdrussell
04-26-2002, 08:02 AM
Originally posted by AcuNett
auk-some



Actually, it was :). Thanks matt as well, is this the same for resellers as well? Can they impose hard/no limits on their clients?

I believe they can use the 'limit account bandwidth' feature...