ashokuh
11-26-2005, 12:43 PM
I want to know which chat will be good for extra support for my site?
MSN
YAHOO
AOL
Today which is the favorite chat with webhosters?
Reply, Which i can use for my website
Sohan
11-26-2005, 12:46 PM
AOL is often used by hosts. I prefer MSN my self. AIM is ok too.
the_pm
11-26-2005, 01:22 PM
Consider using a Live Chat feature. This will allow you to keep better support records and doesn't require your customers to have a particular chat service.
Sohan
11-26-2005, 01:46 PM
I do, but if you have a budget, those are easier.
the_pm
11-26-2005, 01:50 PM
I do, but if you have a budget, those are easier.
Not easier for the customer ;)
rootsupport
11-26-2005, 01:51 PM
AIM, MSN, Yahoo, ICQ are good choices for extra support.
TomorrowHosting
11-26-2005, 03:01 PM
Only use those if you ALSO have a Phone Support, or a LiveChat support.
dwieland
11-28-2005, 02:07 AM
If you do happen to go the professional Live Chat route, I would suggest LivePerson. They've really seemed to have gotten their act together regarding firefox and pop-ups.
Good luck!