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View Full Version : Extra BandWidth problems.


williamk
04-23-2002, 03:12 PM
I'm using HostRoquet SemiDedicated servers. They are great. But one thing I don't get. If I use more the BandWidth permited, they block the site. I need to purchase in advace the extra band I'm going to use on THAT month and it expires on the end of the month. Are ALL servers providers like that?! :confused:

I use from 20 to 40 giga a month. I don't care the extra costs much, but I care when my site is DOWN!

I left ADDR.com cause they let my site down for 2 days, after that they told me I used too much BandWidth and the extra cost was 80U$. I told them, CHARGE ME, put my site back online. After 3 months I left and went to HostRoquet.

HRBrendan
04-23-2002, 03:28 PM
William,

Its a 'feature' built into the backend softare that many hosts around here use. We can upgrade it in advance on a few minutes notice if you let us know, but it does require you to keep an eye on your bandwidth usage through your control panel to make sure it doesnt go over.

-Brendan

UmBillyCord
04-23-2002, 03:55 PM
Originally posted by williamk
I'm using HostRoquet SemiDedicated servers. They are great. But one thing I don't get. If I use more the BandWidth permited, they block the site. I need to purchase in advace the extra band I'm going to use on THAT month and it expires on the end of the month. Are ALL servers providers like that?! :confused:

I use from 20 to 40 giga a month. I don't care the extra costs much, but I care when my site is DOWN!

I left ADDR.com cause they let my site down for 2 days, after that they told me I used too much BandWidth and the extra cost was 80U$. I told them, CHARGE ME, put my site back online. After 3 months I left and went to HostRoquet.

Sounds like this issue will be resolved, but if not, find an Ensim Semi-dedicated Provider. They do not do this.