danwednesday
11-17-2005, 08:56 AM
Hi,
I have a Fasthosts dedicated server and have just purchased a Helm license so I can administer the server without too much technical knowledge.
However, Helm requires that MS FTP server and MS SMTP server are installed on the server. They are, but currently my server is using Matrix FTP and Matrix SMTP by default.
I have the following instructions from Fasthosts as to how to switch the default and disable Matrix services, but I'm totally unconfident of doing so without breaking anything (I have absolutely no experience in running a dedicated system):
You are free to disable the Matrix components. The full instructions on disabling the Matrix control panel on a Windows operating system are as follows:
-------------
Stop and Disable the following services from the Windows Control Panel:
matrixftp
matrixmailguardian
matrixmailmessage
matrixpop3
matrixsmpt
matrixwebadmin
Once these have been disabled restart the server.
Once the server has been restarted either rename(recommended) or delete(not recommended) the C:\Program Files\Matrix folder.
As MatrixSMTP was setup on Port 25, you will need to reconfigure IIS to use either the Microsoft SMTP or a third party service.
------------------
Obviously, this disables all services so you would need to pick only those items from these instructions that you actually want to disable.
Please note that if you encounter any problems with doing this or with using the server's non Matrix services, to investigate these issues, this would most likely involve our Personal Engineer Service charge of £60+VAT per half house to investigate these matters, as not using the Matrix services is out of the scope of our standard supported features so any changes you made would usually require a full investigation on the server.
That said you do have full access to the server using either the remote desktop or alternative java remote control so should be able to fix most issues yourself.
I really can't afford to pay £60+ for something like this, which I'm sure will only take an experienced administrator 10mins, so would someone be able to help me out? I'd be willing to pay for your time, and can probably offer some regular maintenance work if the relationship is good.
Hoping someone can help me out here!
Thanks...
I have a Fasthosts dedicated server and have just purchased a Helm license so I can administer the server without too much technical knowledge.
However, Helm requires that MS FTP server and MS SMTP server are installed on the server. They are, but currently my server is using Matrix FTP and Matrix SMTP by default.
I have the following instructions from Fasthosts as to how to switch the default and disable Matrix services, but I'm totally unconfident of doing so without breaking anything (I have absolutely no experience in running a dedicated system):
You are free to disable the Matrix components. The full instructions on disabling the Matrix control panel on a Windows operating system are as follows:
-------------
Stop and Disable the following services from the Windows Control Panel:
matrixftp
matrixmailguardian
matrixmailmessage
matrixpop3
matrixsmpt
matrixwebadmin
Once these have been disabled restart the server.
Once the server has been restarted either rename(recommended) or delete(not recommended) the C:\Program Files\Matrix folder.
As MatrixSMTP was setup on Port 25, you will need to reconfigure IIS to use either the Microsoft SMTP or a third party service.
------------------
Obviously, this disables all services so you would need to pick only those items from these instructions that you actually want to disable.
Please note that if you encounter any problems with doing this or with using the server's non Matrix services, to investigate these issues, this would most likely involve our Personal Engineer Service charge of £60+VAT per half house to investigate these matters, as not using the Matrix services is out of the scope of our standard supported features so any changes you made would usually require a full investigation on the server.
That said you do have full access to the server using either the remote desktop or alternative java remote control so should be able to fix most issues yourself.
I really can't afford to pay £60+ for something like this, which I'm sure will only take an experienced administrator 10mins, so would someone be able to help me out? I'd be willing to pay for your time, and can probably offer some regular maintenance work if the relationship is good.
Hoping someone can help me out here!
Thanks...
