Hi everyone,

I've been reading many good opnions on NameCheap. But I have a few concerns. I would love to hear your input. :)

1) They're not ICANN approved. Isn't this an issue?

2) Their sign-up (http://www.namecheap.com/signup.asp) page is not on a secure server.
- I wouldn't feel safe if my personal information (name, address, phone number) was being sent on an unsecured server - Hopefully the credit card info is being sent securely. Is it?

3) Their Registration Agreement (http://www.namecheap.com/agreement.asp) says: "NameCheap is a registrar with the Internet Corporation for Assigned Names and Numbers ("ICANN") for Top Level Domain Names (TLDs), currently .com, .net and .org. ICANN oversees registrations and other aspects of the TLDs." - Isn't this misleading?

Thanks in advance for your thoughts on this.

Jessica

Originally posted by Jessicam
Hi everyone,

I've been reading many good opnions on NameCheap. But I have a few concerns. I would love to hear your input. :)

1) They're not ICANN approved. Isn't this an issue?

2) Their sign-up (http://www.namecheap.com/signup.asp) page is not on a secure server.
- I wouldn't feel safe if my personal information (name, address, phone number) was being sent on an unsecured server - Hopefully the credit card info is being sent securely. Is it?

3) Their Registration Agreement (http://www.namecheap.com/agreement.asp) says: "NameCheap is a registrar with the Internet Corporation for Assigned Names and Numbers ("ICANN") for Top Level Domain Names (TLDs), currently .com, .net and .org. ICANN oversees registrations and other aspects of the TLDs." - Isn't this misleading?

Thanks in advance for your thoughts on this.

Jessica

2. Credit card is secured and open in separate window.
3. If i'm stating this correctly, they are a reseller of Enom (might be another company however), which is ICANN certified, which basically means the same thing and trickles down to them being ICANN certified.

Originally posted by fsn


2. Credit card is secured and open in separate window.
3. If i'm stating this correctly, they are a reseller of Enom (might be another company however), which is ICANN certified, which basically means the same thing and trickles down to them being ICANN certified.

That is not true. A registrars accreditation does not "trickle down" to the reseller. Namecheap.com is not a registrar and should not be stating that they are. It is misleading if you ask me.

Originally posted by TheOp


That is not true. A registrars accreditation does not "trickle down" to the reseller. Namecheap.com is not a registrar and should not be stating that they are. It is misleading if you ask me.

Thanks for clearing that up, as in previous threads I read, many people mentioned the "trickle down" affect. This won't necessarily stear me away from using them, but I still find that information being useful. Although, it is quite misleading...

It's not that the Reseller is ICANN accredited because the Registrar they use is, but that your domains are actually registered though the ICANN accredited Registrar - NOT the Reseller.

The Reseller has no direct interface with the Registry. The Reseller simply runs scripts against an interface provided by his Registrar.

Those Resellers who do get ICANN accredited, and still run as Resellers for another Registrar, are also not dealing directly with the Registry, and offer you no more security than a non-accredited Reseller.

You ultimately need to trust in the Registrar - since he is the one who actually manages your domain within his whois database, and is the interface with the Registry for your domain, AND you need to trust your Reseller, as they are the ones who collect your money, control your management and ordering interface, and often provide additional, value added services that you cannot get from the Registrar.

-t

1) As I understand it, most resellers aren’t ICANN approved, but like thewitt said, you need to trust the actual registrar behind the reseller.

2) Credit card info is entered on a secure page.


I registered my first domain with NameCheap on March 2nd (of this year) and have since registered 10 more with them. I have nothing but good things to say about their customer service. There was an issue with one of the first domains I registered, so I e-mailed support (late at night) and they replied the next afternoon (a Sunday) stating they had fixed the issue. I have e-mailed support on a couple of other occasions (with questions) and they have replied before the hour was up. :eek2: I find that very impressive.

I believe NameCheap is an eNom reseller and I think their control panel is a godsend compared to that of RegisterFly (another eNom reseller who I had a :kaioken: not so good experience with). Once you have an account setup with NameCheap, you can use their Express Checkout option. Using Express Checkout, I have been able to login, register a domain and receive a confirmation e-mail in less than 2 minutes – and most of that is me filling out the credit card info. :cool: :D

To be honest, I usually go with an OpenSRS reseller for most of my important domains, but I have found NameCheap to be an excellent (and cheaper) solution for everything else. I think $8.88 is a really good deal considering all the features they offer in addition to their excellent customer support.

MEGEX

I've used namecheap for 4 domains, 3 actually transferred from Verisign over to them, and it was hassle free and quick. I like 'em. :)

Credit card info does go into a secure form.

I'll second Namecheap's support.

I had problems with one of my transfers and Rick responded pretty quickly to settle the issue.

Thanks for your input everyone!

I went ahead and registered 3 domains with NameCheap, and two (main) domains with Stargate. :) Since all I've heard are good things about NameCheap, I thought I'd give them a try! :)

Thanks again,

Jessica :)

I register all my domain names with NameCheap. I have about 6 domains currently with them and i've had no problems. Other registrars i've used are: 000domains.com, gkg.net and GoDaddy.com and I must say that namecheap is the best ouf of all of them so far. I won't even go into how bad GoDaddy.com is. If you have a domain with them, pray to god that you never have to contact support. All you get is auto responder after auto responder!!! Anyways, getting a bit of track... namecheap rocks!

The one time I e-mailed support at namecheap I got a response back in 11 hours(not bad). The interface is OK, I have noticed the site crawling a few times.

Originally posted by elleW
The one time I e-mailed support at namecheap I got a response back in 11 hours(not bad). The interface is OK, I have noticed the site crawling a few times.


I would surely like to see their site implement secure servers. Credit card info is on a secure server but I don't feel my data is safe while working on the Account area to change contact info. That's the one thing I complain about.

For the rest, service was fast. Got my domains up in the WHOIS within hours. I haven't used Customer Support yet but from what I hear, is fast and reliable.

Jessica