Anyone knows about this registrar???

They are a sister company of domainsite and name.net

I have register 8 domains on name.com and now they're not reponsible anymore.
I can not login to my domain control panel.
I can not contact to their support email.
Don't know what to do.

Try to call them

usa: 720-249-2374
usa: 202-787-1972
uk:0-2070-787470
canada: 604-628-0251 support@name.com

I have several domains with name.com and I'll try to transfer them all out!

Very bad domain control panel! I did a "mistake" and ordered Hidden Whois service for one of my domains and there's no option to disable it... I sent them an email regarding this issude and another email complaining about their poor control panel, but all is in vain until now!

I'll stay away if I were you!

There are many good registrars will excellent management tools. If you are not happy transfer away

Try to call them

usa: 720-249-2374
usa: 202-787-1972
uk:0-2070-787470
canada: 604-628-0251 support@name.com

Would anybody please make me a great favour and call those guys by phone?! They're not responding to the support emails sent to support@name.com. Please ask the why the !@#$%^&* they aren't responding to emails?

I can't call them coz. I don't have international telephone access.

Thanks in advance guys.

Try to contact domainsite, I think they are owned by the same people

I've just sent an email to support@domainsite.com.

I'll keep my fingers crossed :)

I doubt domainsite will do anything regarding name.com concerns. They'll probably
try to keep their respective issues separate.

Aren't there free services which give free international call access? I found a few
but never really tried them yet.

I've just sent an email to support@domainsite.com.

I'll keep my fingers crossed :)

Let us know how it goes

some pages error
http://www.name.com/website/whois.jsp?IMP_ID=www.name.com
http://www.name.com/website/specailtlds.jsp?IMP_ID=www.name.com

Unknown (HTTP 404)

The resource you have requested was not found this Web site's application server.

some pages error
http://www.name.com/website/whois.jsp?IMP_ID=www.name.com
http://www.name.com/website/specailtlds.jsp?IMP_ID=www.name.com
working just fine here

I've tried to phone them but no reply.
It's cost me some money but I was really annoyed with their services.

I'm from Vietnam and from my IP, I can not login to My Account. And all the pages on website is forward to 404.jsp which is displaying a 404 error.

Now, I think about finding a new domain provider to transfer all my domains to. But does the transfer procedure required contact with the current Provider, means Name.com who is dead right now?

The links you posted above work fine for me. Are you sure it is not a local ISP issue?

I've just sent an email to support@domainsite.com.

I'll keep my fingers crossed :)

Still no answer from neither name.com nor domainsite.com!

The problem is that I've pruchased Hidden Whois service for one of my domains with name.com and there's no option to disable it in the control panel they offer!!! That's why I can't transfer the domain out!

I'm stuck there!

maybe cause its still weekend ?

hidden whois should forward the email that goes to the protected email in whois to your email not stop it, so you still can transfer.

maybe cause its still weekend ?

hidden whois should forward the email that goes to the protected email in whois to your email not stop it, so you still can transfer.

Dear Bashar,

I tried sending a test email to whoisprotected@name.com (the email address at the whois record for my domain with them) to test the forwarding.

Here's the outcome:
---
----- The following addresses had permanent fatal errors ----- <whoisprotected@name.com>
(reason: 511 sorry, no mailbox here by that name (#5.1.1 - chkuser))

----- Transcript of session follows -----
... while talking to mx0.domainsite.com.:
>>> RCPT To:<whoisprotected@name.com>
<<< 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)
554 5.0.0 Service unavailable
---

So, you see, I'm stuck!

I will file a complaint against them at internic.com if the issue is not solved in the next couple of days.

ah its fixed email for all domains ?!

all info is protected by them including your full name?

ah its fixed email for all domains ?!

all info is protected by them including your full name?

Unfortunately, YES :(

Do you think internic.com can do something about it?

if your name was showing you might be able to transfer it using fax form with some government ID

internic a.k.a ICANN takes ages to resolve matters, your best option is to contact domainsite.com, they usually respond in few days

is the name expiring or what?

A fixed email address for all names? How would they possibly be able to forward that to the correct destination?

A fixed email address for all names? How would they possibly be able to forward that to the correct destination?

It doesn't! As I've said earlier, I get an error message when sending an email to the address listed on the Whois record of my domain.

Bashar, the domain is not expiring soon, but I want to make sure that my domains are in good hands. Wouldn't you?

It is now Monday in the US. They may respond to you today

A fixed email address for all names? How would they possibly be able to forward that to the correct destination?
manual whois protection just like moniker's they use their information and manually forward them.

not like the dynamic ones that enom uses changes from time to time



jerjo, yeah i know i mena its ok to wait for few days if its not expiring NOW and you want to change it urgently.

Nothing whatsoever until now!!!

Neither from Name.com nor Domainsite.com!!!

Where have those people gone?!

wow, till now?

your best shot is to give them a call and see how it will work then...

I'm from Vietnam and from my IP, I can not login to My Account. And all the pages on website is forward to 404.jsp which is displaying a 404 error.

I won't be surprised if they blocked out your country's IP range. Some of the other
registrars have blocked out countries with questionable transactions over periods
of time.

Incidentally I'm transferring my blog domain away from them. I've confirmed it with
the gaining party since 2 days ago, but still no response from Name.com. :(

2-3 days is excessive for a reply

Still Nothing!!!

Neither from Name.com nor Domainsite.com!!! I don't understand what the problem is!!! Where the !@#$%^ have they gone?!

:(

Try to do an icann complaint.

time to use icann then

time to use icann then

I filed a complaint against name.com through icann yesterday.

On the other hand, I am surprised why domainsite even bother to respond to my email regarding this issue!

Name.com = domainsite.com and i don't like both of them

Name.com = domainsite.com and i don't like both of them

I once emailed domainsite.com and asked them about their relation to name.com. They said they are two different companies. Their control panels are different and domainsite's prices are lower.

they might be facing big issue because i remember emailing them long time ago and they answered in within 72hrs IIRC

72 Hours is a pretty long time. At 6.99 a name you cannot expect much service

72 Hours is a pretty long time. At 6.99 a name you cannot expect much service

Tell me about it. It's been a week since I started and confirmed the transfer, but
nothing's happened until now.

I've got a confession to make, though: I'm moving it to my account in Namepros
because it only costs me my NP$ (so it's free :D). Plus I trust its admin and mods,
and all my other domains are there.

Just waiting for answers from both sides to see what's going on.

72 Hours is a pretty long time. At 6.99 a name you cannot expect much service

dmaven, Name.com price is not 6.99 anymore, it's 8.99! So I do expect a "little bit" of service ;)

I'm not asking for much actually! Just to disable the Hidden Whois protection I ordered in order to transfer my domain out. Their control panel is like !@#$%^! There's no option to disable this feature unlike other registrars.

dmaven, Name.com price is not 6.99 anymore, it's 8.99! So I do expect a "little bit" of service ;)

I

opps, my mistake. Even at 8.99 with less than 20,000 names under management they are not exactly getting rich

opps, my mistake. Even at 8.99 with less than 20,000 names under management they are not exactly getting rich

Name.com: These guys have been working hard for the past days!

NEW website, NEW control panel, NEW features!!!

They resloved the issue of the private whois! It's about time they did :) Believe it or not, you can disable the whois protection in the control panel now :D

I managed to transfer one of my domains so far. I think I'll give these guys a second chance.

What do you think?

Hey!!! NEW price as well!!!

$7.99 for most TLDs! They still maintain the lowest price for .info domains: $1.99

:D

/*bump (and a question)*/

name.com was down for 1.5 hours yesterday, a quick call came up with "switch issues" (and a 30 minute promised fix). Other than the fact that this is the first time they have had any noticeable downtime in the (perhaps) past two years, it still scares me to death to know that this is one link in the chain I cannot control (other than name.com I self host my entire server array for my site).

I would face serious liability issues if my site were to go down like this again (hosting medical software). Further stirring the dustpile, yesterdays situation brought to light how fast DNS propagation takes nowadays. It took only minutes downtime from name.com before my servers were rendered inaccessible via domain name (still reachable via IP).

My question is as follows. Is there any way I can hedge against this situation? perhaps host (register) a domain name with TWO DNS providers? It may cause a chuckle or two but, how about hosting my own domain name? is that crazy expensive? would I have to go through an infinitely complex ICANN process for it?

I really like name.com, hold a big list of domains here and like to keep it all "under one roof". However, there must be a way to protect oneself from the erzats situation where the DNS provider fails. Does anyone know any good solutions fo this problem?

Cheers

/mp

If you need Better os is critical site, go to dynadot and Moniker, are more reliable.

Anyway i have 38 domains in name.com and no problem at the moment.

Thanks. I'll have a look.

Still, the question stands: other than switching providers, in the general sense, is there any way to protect oneself from your DNS provider going offline?

/mp

Really Rgis case is special. DOmainsite.com, a partner / branch of name.com is possible the WORST in dns propagation times. Asking Domainsite.com or Site.com , is very illogical, similar to ask for church commercial in SuperBowl by Goddady Girls.

I'm no expert. I don't really understand how DNS works. But I think you will always have that bottleneck. Even if you go to a third party DNS service like www.dnsmadeeasy.com. Because you have to point to your DNS to dnsmadeeasy.com in your domain record. Somebody correct me if I'm wrong.

/*bump (and a question)*/

name.com was down for 1.5 hours yesterday, a quick call came up with "switch issues" (and a 30 minute promised fix). Other than the fact that this is the first time they have had any noticeable downtime in the (perhaps) past two years, it still scares me to death to know that this is one link in the chain I cannot control (other than name.com I self host my entire server array for my site).

I would face serious liability issues if my site were to go down like this again (hosting medical software). Further stirring the dustpile, yesterdays situation brought to light how fast DNS propagation takes nowadays. It took only minutes downtime from name.com before my servers were rendered inaccessible via domain name (still reachable via IP).

My question is as follows. Is there any way I can hedge against this situation? perhaps host (register) a domain name with TWO DNS providers? It may cause a chuckle or two but, how about hosting my own domain name? is that crazy expensive? would I have to go through an infinitely complex ICANN process for it?

I really like name.com, hold a big list of domains here and like to keep it all "under one roof". However, there must be a way to protect oneself from the erzats situation where the DNS provider fails. Does anyone know any good solutions fo this problem?

Cheers

/mp

From what I read and tried to understand above, are you actually concerned with being able to change the domain name's DNS quickly? Or whose DNS services can you possibly "rely" on?

If the former, then go with a registrar whose website hardly goes down. Go Daddy...eNom...Network Solutions...Moniker...lots of choices, though they come with their respective pros and cons.

If the latter, then there are various DNS providers who specialize in this sort of thing. Stu gave one you can look at, and there are more.

While at that, make sure to read their agreements and ask questions. Many if not all DNS providers' agreements state the limit/s of their liability.

Other than being able to register and host your own domain name yourself (which can get prohibitively expensive), next best thing is to practically take chances with pretty-much seasoned providers who specialize on specialized functions. It can be a pain in the behind having to deal with multiple providers, but I've yet to see an all-in-one registrar in terms of good domain registration and hardly-ever-going-down DNS services.

Then again, I'm probably asking too much in terms of those 2 services together. So just be ready to switch quickly...and back up your stuff, of course...

I can't access the site..

You can't access name? It's up for me.

for me too