Just got this email from this lameass stupid idiot company with a friggin idiot who never replies to emails, gives out ips and then uses them himself, so messed up I dunno where to start.
And no, I am in no way associated with these lamers.

---------------------------------------------------------

Dear customer,

It saddens me that this day has come, especially on such short notice. The main
lightone circuit from cogent was shut down today with out warning. We we're
hosting a free web hosting company and they attracted a few kiddie porn sites.
Cogent notified us and we had the sites removed, but after only 3 instances (we
were trying to keep the client and get rid of the crap off his server) cogent
turned our link off. They gave us no warning and no way to start a BGP session
because no AS number had been assigned to the block yet.

What will happen with your stuff? A connection from another service provider
has been brought up to take certain clients from lightone in an agreement. The
connection is from Yipes and will be multihomed with Cogent next week. All
traffic right now is traveling through yipes, and if you wish to remain a
customer of the other company you must contact us immediately and we will change
your IP addresses on your server. If you wish to cancel your account, please
email cancel@lightone.net.

Staff is available and will be available all night to help customer change from
cogent ips to yipes ips and we will provide free dns support.

Lightone was transitioning to a S-corp during these last few months, but was
still operating under a Partnership. The lightone and its partners will file for
chapter 11 and chapter 13 bankruptcy protection as a result of this action from
Cogent.

If you have colocated with us, your equipment is safe. If you wish for it to be
returned to you and you wish to cancel, please email cancel@lightone.net and we
will ship it back to you free of charge.

Please contact us immediately and we will change your IP addresses on your
machine for you. Service credits will be offered for next month if so requested.


Sincerely,
Chris Tibaldo
Chief Technical Officer
LightOne Communications

they have this happening on three different instances and it's not enough time to solve the problem? Three instances and they claim cogent terminated their connection without warning? would not it be easy to just get rid of the client?

Well, good luck for them and their clients.

cheers,
:beer:

i dont work for lightone, just got the email and wanted to share

Originally posted by colsson
We we're hosting a free web hosting company and they attracted a few kiddie porn sites.
A lesson there for all of us. :eek:

we have a box with lightone, but we're getting a half rack, and our own stuff, lightone is too screwed up. how dumb can chris be?

#1 does it take him 7 times to do something
#2 let's keep a client and lose a backbone instead
#3 did he even bother to check what was being hosted?
#4 did he call the police, fbi, etc to report this after the 1st time?

gotta love lightone huh? -sarcasm-

Sounds more like they didn't pay their bills...

Originally posted by webbcite
Sounds more like they didn't pay their bills...

LOL :D

I would have pulled their line after the second complaint if I were cogent. And if their busines model was set fully on cogent thats a big mistake, and it bit them in the ass. Time to change names and try again.....

I came so close to hosting one of my servers with these guys, oh man am I so glad I didn't. So so so glad.

Originally posted by Dilhole
I would have pulled their line after the second complaint if I were cogent. And if their busines model was set fully on cogent thats a big mistake, and it bit them in the ass. Time to change names and try again.....

This sounds kinda fishy to me. 3 instances of kiddie porn? After the first the customer would have been gone explanation "sorry but your business model is attracting the wrong kind of people".

Of course, my guess is, a few chargebacks, and they found their bank account a bit lean, didn't pay Cogent, and YANK, line gone. Just a guess mind you, based on the recent discussions on them around here.

Originally posted by Dixiesys
This sounds kinda fishy to me. 3 instances of kiddie porn? After the first the customer would have been gone explanation "sorry but your business model is attracting the wrong kind of people".

Why? If you've got a line on a child pornography ring, you don't shut them down, you wait until you have enough evidence to file charges against everyone. If people kept uploading child pornography to a server I was running, I'd call in the police and track the culprits back to their source, and I'd keep the server running as a child-pornographer-honeypot.

So how come www.lightone.net is still up running through cogent?

Hmm good point, it's been a while since I've helped with any child porn busting that I didn't even think of it from the point of view of making an arrest....

Yes call the BI of that state and FBI, and have them inform Cogent of the investigation and that the link is to be kept active at all costs for the investigation and then ask for Cogent's assistance in tracking the incoming traffic.

Still smells fishy.

Hmm i synpathize for your problems colson, But as we all know and can since a few other people will be doing the same thing in there foot steps as lightone has done, i will not saying names but i'm pretty sure you know who it is. XXX.XXX.XXX.XXX hehe anoymous.

I used to satisfy their service, but now... what can I say? :angry:

Moving from a general partnership to a class-s, and announcing plans to file chapter 11 and 13 BEFORE they're even incorporated?!!?! If i had equipment colocated there (especially after previous stories told on WHT), i would be driving down there personally to get it, or at least having it shipped away. No doubt they're getting incorporated to protect themselves personally from all of their pissed off customers. When lightone first came to WHT this would have shocked me (4-6 months ago), but now... It's not even that surprising. All i can say is, let the customers come flowing to the reasonable providers now! :)

Also, if they're being terminated from cogent, how are they going to have an agreement between cogent and yipes in the future? how are they going to multihome that?! Something about that looks really off.

The main lightone circuit from cogent was shut down today with out warning.

All i want to know is this. Why is their website still up, routing through cogent, if the circuit was shut down?

:rolleyes:

I think this proves my previous post.....this all now adds up....server being offline at peak periods over the past month HELLO....sounds like they didnt pay the bills as i thought

Originally posted by colsson
[snipped]
Lightone was transitioning to a S-corp during these last few months, but was
still operating under a Partnership. The lightone and its partners will file for
chapter 11 and chapter 13 bankruptcy protection as a result of this action from
Cogent.

That is a rather strange statement. It does not take months to transition to S-Corp status. While you can complete the necessary paperwork from the IRS and get their stamp of approval, after a certain time the effective date of your S-Corp status will not be until the following year no matter what you do. If they are not yet an S-Corp, why does their about page say this?

http://www.lightone.net/html/about.html

"LightOne Communications, Inc is a privately held sub-class S corporation."

I agree with the post made by porcupine. The entire thing seems a bit off.

Lightone.net isn't working anymore here.

Well, here we see another reason why you need multihomed traffic.

Originally posted by RobbertC
Lightone.net isn't working anymore here.

Well, here we see another reason why you need multihomed traffic.

What? so you can spread kiddy porn over multiple paths? All of them would shut you down regardless. The reason lightone isn't working is their own idiocy, not cogent, or any other provider for that matter.

Originally posted by RobbertC
Lightone.net isn't working anymore here.

Well, here we see another reason why you need multihomed traffic.

Its working here.....

Originally posted by GeeksRUs
I agree with the post made by porcupine. The entire thing seems a bit off.
Sounds like a nice juicy scandal in the making. :D :rolleyes: :eek:

Hello,

The free hosting company had agreed to start watching all traffic closely so we decided to give them another chance. The real problem is that the content wasn't illegal and didn't violate any laws. So we didn't think cogent would take such drastic measures as we had our customer remove the content after we received a complaint.

The supreme court made a ruling a couple days ago about child porn. Although I do not agree with it in any sence, even the "legal" content, under US law the content that was being hosting on the sites is not considered illegal, even though they say it was, and we did make every effort to remove it.

Cogent used their right to void our contract at anytime. Even though we attempted to file for a temporary restraining order to disconnect us based on the supreme courts ruling a few days ago, our attorney's advised us that they have the right to drop us for any reason or no reason. Pending court dates lightone will cease to exist.

I have to apologize to our customers. It was our mistake of trying to work with the client and cogent instead of immediately terminating them. Our service was stable the last months, we were working on getting AS numbers assigned, and working on being easier to contact but there is no was to recover from this.

Sorry to everyone involved.

Originally posted by porcupine
What? so you can spread kiddy porn over multiple paths? All of them would shut you down regardless. The reason lightone isn't working is their own idiocy, not cogent, or any other provider for that matter.

I thought it wasn't Lightone's fault, I'm sorry. Ofcourse, kiddie porn is not good.

"and working on being easier to contact"

You have a lot of work to then or maybe you just like chargebacks :rolleyes:

Originally posted by lightone
Hello,

The free hosting company had agreed to start watching all traffic closely so we decided to give them another chance. The real problem is that the content wasn't illegal and didn't violate any laws. So we didn't think cogent would take such drastic measures as we had our customer remove the content after we received a complaint.

The supreme court made a ruling a couple days ago about child porn. Although I do not agree with it in any sence, even the "legal" content, under US law the content that was being hosting on the sites is not considered illegal, even though they say it was, and we did make every effort to remove it.

Cogent used their right to void our contract at anytime. Even though we attempted to file for a temporary restraining order to disconnect us based on the supreme courts ruling a few days ago, our attorney's advised us that they have the right to drop us for any reason or no reason. Pending court dates lightone will cease to exist.

I have to apologize to our customers. It was our mistake of trying to work with the client and cogent instead of immediately terminating them. Our service was stable the last months, we were working on getting AS numbers assigned, and working on being easier to contact but there is no was to recover from this.

Sorry to everyone involved.

You got what you deserved! :dgrin: :laugh: :laugh:

Cogent notified us and we had the sites removed, but after only 3 instances (we were trying to keep the client and get rid of the crap off his server) cogent turned our link off. They gave us no warning and no way to start a BGP session because no AS number had been assigned to the block yet.

why would you actually try and keep a client, who had child pornography on your machines after THE FIRST offense???? much less after the SECOND offense?

would it not become obvious that your business could be at risk, since you were relying on cogent to keep all of your other customer's online?

i'm just confused by that.

I have to apologize to our customers. It was our mistake of trying to work with the client and cogent instead of immediately terminating them. Our service was stable the last months, we were working on getting AS numbers assigned, and working on being easier to contact but there is no was to recover from this.

Your network was stable? thats not the rumor i've heard around here, you made it stable by shutting servers off at peak hours from what i (and everyone else who read the threads) heard.

lightone,

Were you that desparate for clients that you needed to try and work it out with the kiddie porn guy?

You make it sound as if everything was fine until you got turned off but that makes no sense that you would try to keep a kiddie porn guy. Unless you needed the business which in turn means you werent doing very well.

And why can't you just get a new bandwidth provider if everything was going so well?

Originally posted by sparkle
I think this proves my previous post.....this all now adds up....server being offline at peak periods over the past month HELLO....sounds like they didnt pay the bills as i thought

Just speculation, but it sounds like they rode a crappy business plan to the grave. Trying to copy RSs model will not get you anywhere. I know a few others who will be following soon. Reminds me of the DSL battling days. "Who can give away the most - wins" attitude. What some people don't realize is that with *volume* comes power. RS can get $25 unlimited Ensim licenses (just a guess ;)), or get close-to-Cogent deals on other gig-e drops for a reason.

Originally posted by UmBillyCord


You need to clean out your pm box so I can pm you ;)

Originally posted by Dilhole


You need to clean out your pm box so I can pm you ;)

You're cleared hot. Thanks for the notice, it had gotten quite for a while. :)

You get this message

<Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.>

3 198.32.146.21 13.754 ms mae-la.above.net [AS226] USC/Information Sciences Institute, regional network, Los Nettos
4 208.185.156.10 11.361 ms pos3-3.mpr2.lax2.us.mfnx.net [AS6461] Primary AS for Abovenet
5 208.185.156.125 11.589 ms pos2-0.mpr1.sjc2.us.mfnx.net [AS6461] Primary AS for Abovenet
6 208.184.102.202 12.598 ms so-1-1-0.mpr4.sjc2.us.mfnx.net [AS6461] Primary AS for Abovenet
7 64.125.30.13 11.986 ms pos12-0.cr7.sjc2.us.mfnx.net [AS6461] Primary AS for Abovenet
8 208.184.232.81 48.446 ms pos2-0.mpr1.dfw2.us.mfnx.net [AS6461] Primary AS for Abovenet
9 216.200.127.213 48.326 ms so-3-0-0.cr1.dfw2.us.mfnx.net [AS6461] Primary AS for Abovenet
10 64.125.31.218 48.739 ms so-4-0-0.pr1.dfw3.us.mfnx.net [AS6461] Primary AS for Abovenet
11 64.124.51.171 46.554 ms 64.124.51.171.cogentco.com (DNS error) [AS6461] Primary AS for Abovenet
12 66.28.4.38 60.154 ms p15-0.core01.mci01.atlas.cogentco.com (DNS error) [AS16631] Unknown
13 66.28.4.34 67.314 ms p5-0.core02.ord01.atlas.cogentco.com (DNS error) [AS16631] Unknown
14 66.28.4.85 91.725 ms p6-0.core02.jfk02.atlas.cogentco.com (DNS error) [AS16631] Unknown
15 66.28.4.2 91.537 ms p14-0.core01.phl01.atlas.cogentco.com (DNS error) [AS16631] Unknown
16 66.28.5.82 92.156 ms g49.ba02.b003002-1.phl01.atlas.cogentco.com (DNS error) [AS16631] Unknown
17 66.28.31.38 91.839 ms Phenomenal-Internet-Solutions.demarc.cogentco.com (DNS error) [AS16631] Unknown
18 66.28.11.64 92.235 ms shell.lightone.net (DNS error) [AS16631] Unknown

Methinks the children don't always tell the truth.....ah what a story it would be too....

Originally posted by Incognito
You get this message

<Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.>

[...]
18 66.28.11.64 92.235 ms shell.lightone.net (DNS error) [AS16631] Unknown


well, imho this AS Number is a Cogent AS-Nr. not one from Lightone. if you want to run BGP you need afaik your own AS-Nr. so that's what he meant i think.
just to clear that.

Come on now... NObody is stupid enough to keep a customer after THREE complaints from your ONLY bandwidth provider!!

Then they're moving to Yipes? Yeah right... how much more is Yipes? 5 times the cost of Cogent or more? Then they're going to file bankrupt for protection? Then they make a later reply and saying their company is out of business.

It would have been a LOT better to just say 'we messed up.. we oversold and we couldn't afford it any longer.... sorry'.

isn't 10mb from yipes the same price as a cogent 100mb? or near?

or perhaps i just woke up after 4 hours of horrible sleep and shouldn't be asking such questions until my brain is fully functional.....


COFFEEEEEEE

Yeah Yipes is like $3000 for 10Mb/s not even close to Cogent. Who's even close to Cogent without having to buy GigE

i THINK cogent is $3000 for 100mb if you're reselling it ($1000 if say you're using it for interoffice internet, etc. etc). so that's about right...

i guess the price will always depend on your negotiations. i've read many conflicting reports through here about cogent not negotiating, then someone says they lower the price if you're a hardball or something like that.

On 10Mbps, Yipes weighs in at $256 per megabit, or that's at least what they told me a while back.

and damn yipes blows anything cogent out of the water.

Filed for bankruptcy due to a client hosting porn....... come on.

As said earlier..... tell the truth - oversold and can't pay the bills is more like it.

Originally posted by skylab
and damn yipes blows anything cogent out of the water.

For the price you pay with yipes, i'd go with a real Tier 1 ISP, they're expensive, and not that impressive from experiences i've had and shared.

Cogent's complaint is that "we didn't act quick enough" and "to many complaints about the same issue". They said we had two hours. Only problem is time zone. The person we hired to check email starts at 9am MST (2 hour diff).

Basicly, 6am MST an abuse email would come in and they would give us 2 hours (8am mst) then they would null route the ip. By that time our customer would call and we would check our email, call cogent, the content would get removed. This same scenario happened 3 times. Now there were other abuse complaints, like a colo'd win2k customer couldn't get rid of nimba and it was scanning people.

We honestly didn't think cogent would turn off our connection after a few complaints that we were working on. This child porn **** is touchy and we should have just closed the customers account or disconnected that one server they had colod with us. The customer that caused the complaints is a wht member although he hasn't decided to come forward. All of our debt is long term. Our business plan was based around providing low prices through cogent. Bankruptcy is a strong option because we will have no more debt including the debt from cogent because we broke our year contract (which we signed to get out of setup fee's). Money was not an issue in the case of Cogent turning us off nor did we have any warning. If money was an issue, we would have gotten a letter from them stating "we have to pay in so many days or else". They invoked their right to terminate the contract at any time because we used the fact that the **** wasn't against federal law to fight the termination.

Oversold? We we're using 30mbit/sec. How's that oversold?


Your network was stable? thats not the rumor i've heard around here, you made it stable by shutting servers off at peak hours from what i (and everyone else who read the threads) heard.


rofl. Rumors? The great thing about wht is everyone is your competitor. So you start a rumor about competition; not hard for people to start a lynch mob. Our network was fine, we we're pushing, as I said before, average 30mbit.


You make it sound as if everything was fine until you got turned off but that makes no sense that you would try to keep a kiddie porn guy. Unless you needed the business which in turn means you werent doing very well.

And why can't you just get a new bandwidth provider if everything was going so well?


Yeah. We were charging $40-100 per mbit. Anyone know who will do it that cheap?


isn't 10mb from yipes the same price as a cogent 100mb? or near?


Near. :)


Come on now... NObody is stupid enough to keep a customer after THREE complaints from your ONLY bandwidth provider!!

Then they're moving to Yipes? Yeah right... how much more is Yipes? 5 times the cost of Cogent or more? Then they're going to file bankrupt for protection? Then they make a later reply and saying their company is out of business.

It would have been a LOT better to just say 'we messed up.. we oversold and we couldn't afford it any longer.... sorry'.


That would be lieing. You know, the thing your accusing us of? Maybe our customer that is colo'd with us will come forward as they talked to cogent with me on the phone when we got news.


Just speculation, but it sounds like they rode a crappy business plan to the grave. Trying to copy RSs model will not get you anywhere. I know a few others who will be following soon. Reminds me of the DSL battling days. "Who can give away the most - wins" attitude. What some people don't realize is that with *volume* comes power. RS can get $25 unlimited Ensim licenses (just a guess ), or get close-to-Cogent deals on other gig-e drops for a reason


Maybe following RS's model (which is some-what true) is crappy. But it fit into a long term mix of things. We kept costs low and profitability was reached.


and damn yipes blows anything cogent out of the water.


I'll second that one.

We didn't make a deal with a kiddy porn guy. A free hosting company was hosted with us and they kept getting kiddy porn signups. I figured they would start filtering through the signups after the second complaint. Guess not.

I am gonna post the emails from cogent in the next day or so.

In any case, lightone will cease to exist pending bankruptcy discharge. Customers are moved to another local company which has agreed to take over existing contracts and space.

Well to answer more posts:


All i want to know is this. Why is their website still up, routing through cogent, if the circuit was shut down?


We have a box at another provider that happens to have cogent.


A lesson there for all of us.


amen.


Sounds more like they didn't pay their bills...


Hmm. Wasn't a billing issue. :)


we have a box with lightone, but we're getting a half rack, and our own stuff, lightone is too screwed up. how dumb can chris be?

#1 does it take him 7 times to do something
#2 let's keep a client and lose a backbone instead
#3 did he even bother to check what was being hosted?
#4 did he call the police, fbi, etc to report this after the 1st time?

gotta love lightone huh? -sarcasm-


This guy pays all his bills at least 2 months late. The owner of the company (NOT Brendan) is a great guy so I give them service credits and help them out. I even wrote a apache shell script so they could easily add customers.

[#1 does it take him 7 times to do something]
Almost as many weeks as it takes for you to pay.

[#2 let's keep a client and lose a backbone instead]
If I thought after 3 complaints they would turn us off I would have definately kicked them off.

[#3 did he even bother to check what was being hosted?]
So I am supposed to go through colocated boxs that I don't even have access to and "check"? Right.

[#4 did he call the police, fbi, etc to report this after the 1st time?]
The police? The **** wasn't illegal as far as I saw. Keep in mind child porn is not illegal as long as they are not doing anything sexual.

[how dumb can chris be?]
Defamation of character? Maybe not since hes asking a question, but maybe since hes implying and purposely trying to defame me. I should probably read the statutes again. Although I wouldn't sue a client / X-client, even though he isn't a client nor a real employee of "logicservers".

Posting about your bad experiences is one thing. Saying you don't like a company because of bad service or support is understandable. Calling people names (Microsol, Brenden) is unprofessional, and in the eyes of another professional, immature. And the legal stuff behind it, you can be sued for doing it. Is law suits or even looking stupid worth it for the 10 seconds of fame? Who wants to do business with someone that if you mess up or do something they don't like, they call you names and post a bunch of stuff about you. I mean bringing up columbine? Saying I was a terrorist? Jease. Like that's really related to web hosting. If any of you care, I am involved in a Anti-violence group and friends of mine have been in NewsWeek etc for anti-violence stuff. So we can rule terrorist out.

I plan on posting more as more people post questions or concerns.

Did Cogent contact you by telephone or registered mail or did they just send you an email saying they were going to terminate your service?

I am not trying to start a war here, but asfar as the 2 month past due issue. Honestly, how do you expect a client to pay his bills when the servers downtime is more than it should be. Sure there were errors on our part. ie:kernel --

But that doesnt explain the amount of times that the server was down, and there where attempts to call and resolve the issue yet there was either No answer or mail box full.

If our server is down, our clients are down, that also means that they are unsure of our services. If we dont even know why the server was down, what do you expect us to tell our customer?
We are sorry your server is down, and we arent syre why its down. So just be patient?

As I said Im not trying to start anything here, but I hope you understand why you hwere not receiving payments.

And as a matter of fact. Due to this last "downtime" We lost 2 more clients , and we now have a reputaion of being unreliable.

Not a great thing to have as a hosting provider.

My two cents...

I ain't a employee of brieretek
(which btw isnt logicservers cause that isnt up yet)

But I have had my experiences with Lightone now and in the past.

I admin a box back about I think its been a year now, that XShells had there in Florida, Was a respectable box at first, the only knock on lightone was the relibility, but I did have problems with some of the **** that did go on between the owner and Chris at lightone, specfically it was about IP Allocation and the amount of overall support the company had. At the time I had the feeling that Lightone was just a small time company with maybe only 1 real employee/owner, but since my experiences with brieretek it seems nothing has really changed in a year. Same things have happend, always the same problem, I know it must be a challenge to run a Colo company with 1 arm tied behind your back all the time, but there is a reason, why its worth paying people to support your clients even if u cant.

There is one thing, whether or not its true, I have gotten it 3rd hand, but I was told lightone refused to install and *BSD like operating systems. Something about "compatibility issues".
Seems to me maybe if you spent a little more time in school getting your certificates, and spending a little more time with more *IX related operating systems you wouldnt of had the amount of support problems you had. Just my opinion but this is what WHT is for.

This isnt a shot but, that apache script, is the same script i had on a box at HE.net :) so maybe next time just say where you got it from instead of saying you wrote it. Nobody is gonna hate you for telling the truth, but you will always be damned for lying. Its just the fact of life.

I would like to apologize, for what brendan commented on eariler, i believe he was responding out of more emotion than anything else. Im pretty sure suing someone not even out of highschool isnt your style at lightone but you never know.

But as it stands now whether Lightone continues somehow or whether it shuts down and starts up under another name.
I would advise to find out whether or not chris has gotten his act together regarding ALOT of issues at his company.

- dvast8

As I said in one of my other posts, Lightone Communications Inc. is NOT a legally registered business in the state of Colorado but yet claiming to be an "Inc." on his website. So how can he file for bankruptcy? :laugh:
In fact that this "bankruptcy" thingy coming up just now looks more to me that the efforts we made to get some legal and financial institutions in the State of Colorado to "look after" lightone and his business practices got heard somewhere.... ;)

Quoting a quote of a quote:

[#1 does it take him 7 times to do something]
Almost as many weeks as it takes for you to pay.

Wouldn't you think if the support was done in a timely manner people would be willing to pay? You also put out a service that people pay for which they should also be guaranteed. I’m not a law grad like you seem to be, but I believe, when people pay for something, they need to be giving what they pay for.

You also mentioned you received other complaints about this free web hosting customer that colo'd a box. If you save your complaints up to like 1000 do you get a special Barbie doll? When people complain you should use every resource you have to examine their complaint no matter how small or how large. Your duty as a service provider is to provide service (who would have guessed).

Here's what I consider "kiddie porn" any child or children involved in any sexual manner, action, or perceived position that is under the legal adult age of the U.S. which is 18. Now I don't know that client that colo’s a box, but he should also be processed and charges should be brought against him. It’s your duty to monitor what comes in and goes out of those lines that you pay for. I’d rather be minus costs of canceling a customer then paying lawyer fees for criminal charges. I’m not saying you should/will be charged, but its common sense.

I’m a 16 year old sophomore in high school and plays lacrosse for my school. So what? Least I’m honest. I’d rather lose a customer for telling the truth then lying to keep one.

I hope you will learn some lessons from this and I also hope other companies that are just starting or have been around use examples to provide better support and interaction with their customers.

P.S. if I think of more things, don't worry, I’ll be sure to mention them.

Just adding to my last post here is just a little example of another friend of mine, thats had problems with lightone.

( Gina` ) i got him to set up a server
( Gina` ) paid for it in advance
( Gina` ) 1st it took 4 days for him to get the box up
( Gina` ) lol after 4 days and ive paid i get a little bitchy
( Gina` ) so finally gets it up
( Gina` ) i get on the box
( Gina` ) lookin at ****
( Gina` ) and it has a 8g hd
( Gina` ) he lied
( Gina` ) said it had the 40g i paid for in it
( Gina` ) im like i can read stats
( Gina` ) it has 8g
( Gina` ) after words back and forth he admits
( Gina` ) this is after i call him
( Gina` ) god so much was said lol
( Gina` ) i was called names and ignored
( Gina` ) just all kinds of ****
( Gina` ) still had never sent my money back
( Gina` ) to this day
( Gina` ) so after i told him to go **** hisself
( Gina` ) we delinked the box..
( Gina` ) and had had another box up in 3 hours
( Gina` ) took him bout that long to take it down after calling me
( Gina` ) and beggin me not to take the server
( Gina` ) he even
( Gina` ) went on the box
( Gina` ) and added himself a oline and tried to relink it lol
( Gina` ) and we had already had another server linked

Its just 1 big flame fest today. I think we should of renamed this thread as LightOne's Flaming.

btw chris, i noticed you said you were trying to follow the path of
rackshack, so lets just see how much alike you were.

Rackshack is backed by a Local Backbone company that sells just about everything. EV1
Rackshack has 5 uplinks, some are crappy bandwidth providers, but they does have some decent providers in verio and savvis.
You did do 1 thing correctly with them, is you installed only redhat servers, but maybe u installed over linux not like it matters. still a ****ty OS. (*BSD > *)

What else?
Rackshack prolly buys their servers in bulk so they get a huge discount, did you?

so about the only thing you did the same as RackShack was the crappy support :)
Least you followed something from your plan. Next time try and find a plan and goal setting more to your ability like maybe a webhosting box on datapipe ha ha.

- You were justed flamed.

dvast8.

Originally posted by LogicBrendan
Wouldn't you think if the support was done in a timely manner people would be willing to pay?

Is it really a question of "willing" to pay? As far as I can understand from these posts, the server was on-line and it was working. Supports might have been a little slow and maybe there was some downtime but the fact remains the server was on-line and more importantly: it was being used. If the server is used then it has to be paid for unless other arrangements have been made.

If one is unhappy with a service provider one should use another service provider or work with the service provider to improve things, but as long as the service is being used, even if it's not perfect, it has to be paid for.

I could also turn your statement around and say "if payment was sent in a timely manner, wouldn't you think support would be much better?".

Originally posted by dvast8
There is one thing, whether or not its true, I have gotten it 3rd hand, but I was told lightone refused to install and *BSD like operating systems. Something about "compatibility issues".
Seems to me maybe if you spent a little more time in school getting your certificates, and spending a little more time with more *IX related operating systems you wouldnt of had the amount of support problems you had. Just my opinion but this is what WHT is for.

It's not true, simple as that. I have personally logged in into a FreeBSD server that was built, installed, setup and configured by LightOne and it worked fine.
I might have missed it (them) but I did not see any complaints on WHT about software setup and configuration by LightOne.

if lightone is just incorporating now for the sole purpose of bankruptcy, how will that work? Are you declaring a personal bankruptcy lightone? I mean if you weren't incorporated when you signed the contract with cogent, then the contract is between you and them, and your corporation declaring bankruptcy should have no effect. Also, if someone on here ruined my business by hosting child pornography, and some sketchy, generally not accepted new law permitted it, but it still ruined my whole business, you know what? I'd be the first one to point my finger and identify the person who did this before they hurt anyone else, let alone the children...... It's stories like this that make me gratefull i run a Christian network.

Oh btw,

Theres two things i forgot to add to that.

1. Thanks lightone for giving cogent circuits a bad name, you've made life for legitimate Data Centers extremely difficult by blaming all of your problems on cogent, now everyone i talk to wants multihomed because after hearing about your supposed cogent problems every other day, they think cogents network is unreliable and a POS, at least the WHT users.

2. Why do you keep threatening customers? Theres been a lot of stories that we've all seen written here, but now im hearing them first hand from people looking to move and getting the "if i ever get my box back". Give them their boxes back, so they can give us their money for heavens sakes.

:D What more can I say? :laugh:

2. Why do you keep threatening customers? Theres been a lot of stories that we've all seen written here, but now im hearing them first hand from people looking to move and getting the "if i ever get my box back". Give them their boxes back, so they can give us their money for heavens sakes.


Lol, we didn't keep anyones boxs nor threaten too (the client said we threatened him, but in my mind, we didn't, so we agreed to disagree and everything is ok).


Here's what I consider "kiddie porn" any child or children involved in any sexual manner, action, or perceived position that is under the legal adult age of the U.S. which is 18. Now I don't know that client that colo’s a box, but he should also be processed and charges should be brought against him. It’s your duty to monitor what comes in and goes out of those lines that you pay for. I’d rather be minus costs of canceling a customer then paying lawyer fees for criminal charges. I’m not saying you should/will be charged, but its common sense.


It's not the customers fault, nor is it ours that some person or people kept posting the stuff. Under US statutes lightone nor the free host did anything illegal. Under the Me. Digital Copyright Act, and other acts, the provider is not responcable for content hosted on their network as long as they make every effort to remove the content when the notice is received. We did everything we could.

United States Code Title 18 Part 1 Chapter 110 Section 2256 as images containing "sexually explicit conduct..." are considered "child porn". Our customer, which was a free host, was not getting "child porn" by legal definition which was one of our complaints against cogent. In only one of the complaints could they show any illegal content.


It's stories like this that make me gratefull i run a Christian network.


Christian? I hope your not claiming to be Christian, I can open a bible and point out 10 or so posts that God would disagree with.


btw chris, i noticed you said you were trying to follow the path of
rackshack, so lets just see how much alike you were.


Funny how you can take a few words and totally change them around. "Some-what" means we were offering inexpensive dedicated servers.


Did Cogent contact you by telephone or registered mail or did they just send you an email saying they were going to terminate your service?


Well they threatened us with an email, then called us and explained that they were terminating our service.

dvast8
Newbie
Registered: Apr 2002
Posts: 2

You registered just to post stuff about us? Give me a break. 2 posts, Apr 2002.


LogicBrendan, dvast8, ph3n1x: After all the service credits (over $600), help with stuff like DNS and HTTPD (scripts i wrote etc), all the times you didn't have money that I let your equipment stay after 2 months with no payments, not charging you for the reboots and the severe damage you did to the OS and kernel, and the upgrading of your system for no charge (from a 1gighz to a 1.3 with 1gig ram and 40gig hd) and the domain names I bought for you that I didn't make you pay for, you would post all this stuff because I said you paid late, which is 100% true (still owes us over $300; their bill was $250/mo)?


As I said in one of my other posts, Lightone Communications Inc. is NOT a legally registered business in the state of Colorado but yet claiming to be an "Inc." on his website. So how can he file for bankruptcy?
In fact that this "bankruptcy" thingy coming up just now looks more to me that the efforts we made to get some legal and financial institutions in the State of Colorado to "look after" lightone and his business practices got heard somewhere....


Yeah right. No one even called us nor does anyone care. You were never charged for a service that you used. You didn't like the service, canceled, 4-5 days later you had your server and we paid the shipping. Get over it.


If our server is down, our clients are down, that also means that they are unsure of our services. If we dont even know why the server was down, what do you expect us to tell our customer?
We are sorry your server is down, and we arent syre why its down. So just be patient?


Maybe you shouldn't have severly damaged the OS.


( Gina` ) i was called names and ignored


All the posts here, all the people that 'hate' us, anyone here been called a name by us? Doubtful.

I hope you know for every word you spout from your mouth, your digging your grave deeper and deeper, maybe when you reach hell and your asked what you have done bad in your life, it will be enough to distract satan for eternity.

Christian? I hope your not claiming to be Christian, I can open a bible and point out 10 or so posts that God would disagree with.

Actually, i've got nothing to proove to you really. My reputation, as with many peoples here speaks for itself. I need to make no claims, but i don't think you'll find a single thread where anyone in their right mind here claims to be *perfect*. Hosting child pornography (if you see beaver, it's porn, face it) is just wrong and you should have known better.

BTW you never answered the one i wanted to see.... If you're not an incorporated entity, and you weren't (which you've already admitted) when signing the Cogent contracts, how is registering your business into an class-s then declaring bankruptcy going to do anything about that nasty long cogent contract?

cheers

I think this thread has traveled off from the original point. If there is a specific point you'd like to discuss, please do, however just asking questions to Chris can be done via email.