Hi Guys,
If you have any experience on rapidisupport, please post it here. I would like to know how they perform in managing dedicated servers.

Well, last I checked, they seem to be out of business. Either that or they are having a 24-hour server crash.

Too bad, because I signed up for three month's service a week ago. :(

It seems they are part of a hosting company. Not saying thats bad, but you might want to be careful who you give access to your clients.