I dont think anyone has used all three. But I was wondering if anyone has made a comparison between those three products? Which one would be the best choice.

Well we have never considered ourselves as competitors against these two products, price wise, these two focus on 'low end' billing software (IE: under $250.00). WHNBilling is considered by many to be more valuable then what we actually sell it for, which usually $900 for our Professional Version.

Aside from the shameless self promotion in the inappropriate forum as you well know, ubersmith is NOT considered lowend. It's a minimum of $99 per month.

HAHAHA your post is way off line......i do not see it as self anything. He clearly asked about comparing all three, i simply stated that we feel WHNBilling is not in the table to be compared to both programs on a pricing level.

phpmanager: $40.00
moderbill: $175.00
whnbilling: $900.00

Is that enough comparision for you? Yes WHNBilling is 10x more expensive. Its like comparing a Ford Escort with a BMW.

You know i just caught myself, both posts i made were in reference to not ubersmith, but phpmanager, i thought it had said

Modernbill vs phpmanager vs webhostingbilling because all you ever see on this board is Modernbill vs phpmanager, never ubersmith


MY BLOODY MISTAKE :eek: :eek: :eek:

Perhaps you shoud read the original post a little more closely. PhpManager was not even mentioned. Ubersmith was (which is MORE expensive annually than your product).;)

I suggest re-reading my previous post kwimbal, and yes ubersmith is 6x more in cost per year compared to our product. People make mistakes and you gatta understand that :angry:

LOL we must have posted those simultaneously.

No worries here. :-)

Originally posted by AlaskanWolf:

> Well we have never considered ourselves as competitors against these two products, price wise, these two focus on 'low end' billing software (IE: under $250.00). WHNBilling is considered by many to be more valuable then what we actually sell it for, which usually $900 for our Professional Version.

I've seen your demo and I can't see anything special in it. In what ways do you believe it's more valuable than the other billing software? (Although I notice in your post that you are not saying that you believe in your product to be more valuable.)

You can't even do worldpay integration and you put forward some silly excuse that it can't be done. Well, how is it then that both phpmanager and modernbill were able to integrate with worldpay?

I think you have an over-priced and under-par product and by reducing its price recently by almost two-thirds on a so-called "special" you are actually confirming this assumption. :o

Originally posted by mistral1
Originally posted by AlaskanWolf:

> Well we have never considered ourselves as competitors against these two products, price wise, these two focus on 'low end' billing software (IE: under $250.00). WHNBilling is considered by many to be more valuable then what we actually sell it for, which usually $900 for our Professional Version.

I've seen your demo and I can't see anything special in it. In what ways do you believe it's more valuable than the other billing software? (Although I notice in your post that you are not saying that you believe in your product to be more valuable.)

You can't even do worldpay integration and you put forward some silly excuse that it can't be done. Well, how is it then that both phpmanager and modernbill were able to integrate with worldpay?

I think you have an over-priced and under-par product and by reducing its price recently by almost two-thirds on a so-called "special" you are actually confirming this assumption. :o

Sorry you feel that way, many other hosts that use our product tend to disagree including many large named hosting companies. WorldPay will never be added and its as simple as that, Its not an excuse, its a reality, it cant be done unless they have an API like Cybercash....Authorize.net.....BluePay......I can go on all day...

The reason we lowered the price by 2/3's was to re-release our latest version which has alot of new features and new gateways, and alot of people jumped on it and they are enjoying the software very much.

Why even bother with billing software? We use php forms combine wth Paysytems and it works fine. Paysystems stores all our info and we have a separate client management database.

What's all the fuss with billing systems? Where's the need?

WHBilling looks great!! :)

Originally posted by Eiv
I dont think anyone has used all three. But I was wondering if anyone has made a comparison between those three products? Which one would be the best choice.

Could we get back on the thread topic.. I would be curious to hear of experiences with these packages too.

Thanks,

Barry

Originally posted by ImHosted
WHBilling looks great!! :)
In what way? Have you checked the others and compared the prices yet?

Originally posted by AlaskanWolf

WorldPay will never be added and its as simple as that, Its not an excuse, its a reality, it cant be done unless they have an API like Cybercash....
That's plain non-sense. How is it that the other two have managed to fully integrate WorldPay and you haven't?

I was just wondering since when does price make a product great. Linux is free and windows is like 150.00 or so but they both perform great under different circumstances. Trying to get back on topic here.


Our conpany uses Modernbill. It is still a work in progress. they are redesigning the interface though as this is speeding things up very much. It feels good and makes sense. The reporting leaves a little to be desired but overall everything seems good. I can't really compare to the other two as i have never used them just thought I would try and get the ball rolling with an actual review instead of just comparing price. Id you have any specific questions about functionallity or anything let me know.

Originally posted by Darkedge

I was just wondering since when does price make a product great. Linux is free and windows is like 150.00 or so but they both perform great under different circumstances.

Exactly! Trying to say that because the product is more expensive it is better is just b***s***. For instance, Verio charges $40 a month for a fairly basic hosting plan which you could get elsewhere for $10 (or from me for $7.99 :D). Are they any better? Nope. And their network speed leaves a lot to be desired. But there'll always be some people ready to swallow that type of marketing speak.

Originally posted by Darkedge

Our conpany uses Modernbill. It is still a work in progress. they are redesigning the interface though as this is speeding things up very much. It feels good and makes sense. The reporting leaves a little to be desired but overall everything seems good. I can't really compare to the other two as i have never used them just thought I would try and get the ball rolling with an actual review instead of just comparing price. Id you have any specific questions about functionallity or anything let me know.

I've been looking at that one for a while. I saw the first couple of versions and thought that it was "clunky". The new 3.0 interface looks promising. How does it perform internally? Does it mess up batches, post payment to wrong acconts, Etc... I've looked at and currently use some expensive billing and user management software and I've yet to have anything work for me 100%. It's just something about this industry...

But getting back to ModernBill.... We're looking for something that will take the order including the domain name, queue the order until we verify the validity. Then when we activate the order it should autoprovision the server (Ensim) and order the domain name (OpenSRS). All without having to retype the information. Clicking on a few buttons here and there doesn't bother me... It's re-entering the information that tends to burn my ass! :D :D :angry:

Do you how much ModernBill could fill in the scenario? In looking at the forums on ModernBill's site, it looks like it does some queueing... but to what level, I don't know.

Let me know if you have any ideas?

Thanks in advance,

Barry

Not wanting much are you.... :)

WEll modernbill is not going to do all that for you. It will keep track of a lot of the info like date their domain was registered and such but as far as I know its not gonna setup the sites for you and so on. It's a billing system. There have been a few times the batch got messed up. We have been able to contact the writers of modernbill and get everything fixed no problem though so good support is another plus.

WorldPay will never be added and its as simple as that, Its not an excuse, its a reality, it cant be done unless they have an API like Cybercash....

Totally agree with mistral here. All the others have done it and Zaygo have integrated as well. More like WHB cannot be bothered, which is a shame as they are ignoring 50% of the UK market at least, including my custom.

Sorry, you aren't getting my $$

Originally posted by AlaskanWolf
HAHAHA your post is way off line......i do not see it as self anything. He clearly asked about comparing all three, i simply stated that we feel WHNBilling is not in the table to be compared to both programs on a pricing level.

phpmanager: $40.00
moderbill: $175.00
whnbilling: $900.00

Is that enough comparision for you? Yes WHNBilling is 10x more expensive. Its like comparing a Ford Escort with a BMW.

does that mean because your product is overpriced it is supose to be better ?

Alaskanwolf, your quotes for prices are also wrong.

phpManager: $20 (+$10 for the WHM module)

modernbill: $180

whnbilling: $900

So are you saying that because your product is 45 X more expensive it has 45 X functionality of phpManager?

I've seen both the demos and in whnbilling I couldn't see even 2 X the functionality of the other.

You've simply been forced to lower your prices because of a phenomenon called competition.

Originally posted by CRego3D


does that mean because your product is overpriced it is supose to be better ?


No not at all, its not over priced, its priced fairly competitive, if you feel our software is overpriced, your more then welcome to find a cheaper solution.

Originally posted by mistral1
Alaskanwolf, your quotes for prices are also wrong.

phpManager: $20 (+$10 for the WHM module)

modernbill: $180

whnbilling: $900

So are you saying that because your product is 45 X more expensive it has 45 X functionality of phpManager?

I've seen both the demos and in whnbilling I couldn't see even 2 X the functionality of the other.

You've simply been forced to lower your prices because of a phenomenon called competition.

You get what you pay for, if you find a cheaper solution that fits your needs, your more then welcome to use that instead of WHNBilling

Originally posted by mistral1

That's plain non-sense. How is it that the other two have managed to fully integrate WorldPay and you haven't?

Very likely they havent, they probably just put in 10 minutes worth of code and which allowed the end customer to click on the link to pay their bill.

We havent looked at Worldpay for over 1 year. It wouldnt work with our system because our system is a totally automated billing system, its not a "lets send a invoice to this customer today....allow him to pay in 10 days...." system.

Ask them how they integrated it and if they found a magically API, please let me know and we will be more then happy to add WorldPay.

Originally posted by AlaskanWolf



No not at all, its not over priced, its priced fairly competitive, if you feel our software is overpriced, your more then welcome to find a cheaper solution.

I did, I use somethign else :D

Hi,

hope I'm not in the wrong for making a post :)

Actually, I think WorldPay DO have an API, but this is only available (and known of) to actual WorldPay members. I forgot what it is called as no one really uses it. Only one of our clients has asked about it, but he decided to just use the link-based service that is commonly known about (and what AlaskanWolf is referring to) as it is far easier to use.

How our integration works is, the client fills in the order form, they click on the payment link which takes them to the secure order page, they fill in their credit/debit card details, and once authorised, a passback is sent which activates the new account and sets up the hosting/billing/support automatically.

I think Modernbill works the same way (correct me if I'm wrong) but obviously without the WHM integration for auto-setup. I hear that they are working on integrating it though. Best thing would be to make a post on their forum and ask them.

Regards,

Locutus

Originally posted by Darkedge
Not wanting much are you.... :)

WEll modernbill is not going to do all that for you. It will keep track of a lot of the info like date their domain was registered and such but as far as I know its not gonna setup the sites for you and so on. It's a billing system. There have been a few times the batch got messed up. We have been able to contact the writers of modernbill and get everything fixed no problem though so good support is another plus.

I realize that it won't do all that.. ;) I was just hoping a few people were listening 'cuz someone might have something like that out there. Better yet... maybe some of the signup/billing developers will take a serious look at the issue...

We'll see what happens.


Barry

Originally posted by Eiv
I dont think anyone has used all three. But I was wondering if anyone has made a comparison between those three products? Which one would be the best choice.
Regarding the post above, I don't think that the main issue is price (I don't think that's what the thread is *at all* about).

The best choice would be the one that works the best, with pricing a secondary consideration. From this whole thread, I now know what each one costs, but I don't know one thing about how they actually perform compared to eachother (which is, I think, what Eiv was after).

If a $40 does what you need it to do, then you'd be a fool to spend $900 on something else. Likewise, why waste even $40 on something that can't cut the mustard when you'll have to get the $900 one anyhow (making that purchase $940 total).

Enough about pricing please...

Originally posted by Chicken

Regarding the post above, I don't think that the main issue is price (I don't think that's what the thread is *at all* about).

I agree. That's the main object.

But ... if you look at the 2nd post on page 1, you'll see that one of the product marketing guys started to talk about price ... that's how we ended up responding to his claims.

Just so that things are clear from that perspective. :o

Mods, I will not tollerate the post made in this thread regarding our billing software by a company and person that has never bought our software. Please take care of it promptly.

Originally posted by AlaskanWolf
Mods, I will not tollerate the post made in this thread regarding our billing software by a company and person that has never bought our software. Please take care of it promptly.

If you talkign about me, my comment was and still is about the ludicrous point you made that just becuase yours is more expensive is supose to be better.

LOL no Reg

It was not you, it was the post that the mods did in fact remove that said "....whnbilling is crap" made by a new member of WHT with about 15 posts under his belt. So i suggest altering your thread to state otherwise. I dont have qualms with anyone that treats me and my company with respect. But for someone to come in and attack me as that person did is clearly uncalled for.

Other then the fact that just like Chicken said, every system is different, every system has its own features. These three systems are one of thousands on the market that you can choose from. Whatever you decide, good luck to you and your company

We have been using WHNBilling for quite some time and although we are not as large as WHN, it suits our needs just fine. we've been very happy with the product and support that they have given us. We took the plunge due to the many features. We did not want to buy a product that did not suit our needs and the entire time wishing we had purchased another product.
Everyone is different and everyone has different needs. This was the best solution for us.

Sorry then, did not saw that one :)

OK...on to the post. Here is what I want. Let's see who can give the answers...
1. It must take orders automatically AND manually (when and if needed by the hosting company) and be tightly integrated with WHM so sites will be set up automatically.

2. It must allow a customer to enter checking account details for payment via online check using a software program for that purpose like the one at checksoftware.com.

3. It hopefully will work out of the box with Card Service International's (CSI) LinkPoint HTML gateway.

4. It will do recurring payments.

5. It must be able to mass email all customers AND select groups of customers with one click.

6. It must have a provision for hosting packages AND separate items, i.e., bandwidth overages, one-time set ups, etc.

7. It should have a great tracker that will follow or suspend late payers, etc.

I've probably left out things, but I thought this list is a great start. Any billing proram gurus or users listening? Please let me know your thoughts and concrete details...nuff said about prices.

Thanks!

Originally posted by AlaskanWolf
WHNBilling is considered by many to be more valuable then what we actually sell it for, which usually $900 for our Professional Version.

Perceived value can go both ways - to me, typos in a "professional" version of a program, particularly one that costs nine hundred bucks, are unacceptable.

In the billing area --->transaction reports--->transaction type:

It's "paid", not "payed".

That also happens to be about the worst thing I can find to say about it, as it seems to be quite nicely done otherwise.

-Bob

I never really liked this software much.. Seems to have way to many bugs in it for me..

Never used ubersmith really.. I took a look at there demo and i never really liked the layout to much..

ModernBill 2.X seems good. 3.0.X seems a little better i liked the old layout better..

But i am a picky billing person.. :)


But over all simply because its what we have used for some time i would have to pick ModernBill as it's billing system and support seems to be the best..


P.S. Also not because they used our signup script i would of used it with out it.. The billing system is all i am looking at for this post. Over all MB just seems to be better to me.

Originally posted by Vortech
[B]WHNBilling......I never really liked this software much.. Seems to have way to many bugs in it for me..


Can you acknowledge what bugs our software does have in our latest release of 1.88? And if you got all that from our demo, well demos are just that, they do not show you what an entire system does. It doesnt run transactions, it doesnt talk to gateways, its very limited in what it can do.

Im a bit baffled by everyone on this thread who seems to know more about our software then we do and as far as I can tell, you have never purchased the software from us :eek: :eek: :eek: It seems every time I come into WHT, all we do is defend our company, which is reputable, honest and has helped many other companies with either hosting, dedicated servers or billing. Many other companies have left WHT just for that reason, and sadly, we are to. You shouldn't have to come into a forums area, where on a daily basis, put up with false information about your company or products.

Its like me coming onto this board, and posting a false review of your company and services/products just because i tired out your demo control panel.

For someone to ridicule a system based on 1 misspelled word is..........LUDICROUS! its knock my socks off funny.

On a personal level, Im starting to see this more and more on WHT, sadly now I realize why many reputable companies that use to be seen daily, don't even post on WHT anymore. Its just a place to throw mud around and its unlikely we will be sticking around any longer on these boards. WHT represents only .000001% of the hosting industry. You never see companies like Verio....Burlee....or even Rackspace posting in here now do you? WHT is mainly made up of 99% small to mid sized hosting companies and 1% webmasters

To bad WHT is what is now and how after so long, I finally realize why what those companies seen, anyway with 1000 posts under my belt, adios amigos. I will still be around once in a great while, but this will be my last post. I have a midsized company to run and unfortunately I cant waste my time anymore defending our company in this 'community'

1 Year ago, WHT was gold, it was a very reputable board and not every other post was a b**ch post. Companies like Tera-Byte would come in here and post specials on their cobalt raqs, and best of all, everyone wanted an honest price for their services, not how it is today, everyone wants everything for nothing.

I am not trying to bash you at all..

Just giving my 2 cents.. If you don't like it don't read it.

BTW its not from the demo i had to help a user get it installed once and checked it out then..

The only thing i saw and the customer did not like was when it sent info to AuthNet it did not send any info but the CC and exp date from the looks of it. So there was no name, address or any thing in authnet.

I don't hate your system its just not for me.. Again if you don't like what i have to say don't read it but this post was about 3 software co. one of them being yours.. I only gave my 2 cents on your software. Sorry if i upset you.. But seems you have been upset from the get go on this post here..

Originally posted by AlaskanWolf

For someone to ridicule a system based on 1 misspelled word is..........LUDICROUS! its knock my socks off funny.

It may be funny to you, but a misspelled word in a high-dollar program looks totally unprofessional. I'm sorry that upsets you so much, but it is what it is. If a software designer lets a glaring misspelling slip by, one also can't help but wonder what kind of shape the underlying code is in.

My post was not intended as some lame spelling flame, it was a piece of constructive criticism directed at someone who considers his software to be a BMW among Ford Escorts. I was merely pointing out that it's more of a BWM....

At any rate, your response I just quoted back tells me even more about the company behind the product. Too bad.

I have a midsized company to run and unfortunately I cant waste my time anymore defending our company in this 'community'

Nothing wrong with this community, but there may be something wrong with those who perceive themselves, their products, and their policies, to be beyond reproach.

See ya'.

-Bob

I see this is hopelessly going to continue to veer OT, which is unfortunate as a couple people did have some questions, and there was some good discussion (in between the gunk). Although the thread is locked, please feel free to copy and paste your questions as a new thread and we'll try it one more time.