Web Hosting Talk







View Full Version : Index Not Loading


Staminet
10-24-2005, 05:50 PM
Hi There

i own www.nomorelimits.net and i had problems finding a hosting company that would host it as it used over 100GB bandwidth per month and eats CPU etc.

After a while, i found that www.accuburst.com would host it so i signed up, then suddenly they sent me email asking me to edit the script so that it wouldnt use so many server resources, they also renamed by index.php file to index.php.tmp so that it would display when a user went to www.nomorelimits.net

So my website wouldnt be offline, i put the index back to index.php and every was fine, then after a couple of days, all that would appear on www.nomorelimits.net was a white page.

So from accuburst cpanel, i backed up the files and transfered the site back to my server, however, when i go to nomorelimits.net the same happens, all i get is a white page.

Could they have done something to the index page so that this will happen, if so, what you think they would have done, when i email them, i simply do not get a reply.

Your help will be greatly appreciated.

Kind Regards
terr

rrdega
10-25-2005, 07:23 AM
Look to see if they dropped an empty index.html in your DocRoot...

index.html will normally load before index.php. So a quick way to drop a site offline is to "touch index.html" where one does not exist...

Staminet
10-25-2005, 08:15 AM
I have looked and index.html is not there

Thanks for your reponse, any other ideas?

Regards
terr

rrdega
10-25-2005, 08:18 AM
.htaccess file doing something strange, perhaps? {Note the leading 'dot'}

rrdega
10-25-2005, 08:22 AM
And, well, then there's the obvious... Did they edit your index.php?

Staminet
10-25-2005, 02:32 PM
rrdega, the index.php seems all to be fine, what do i need to look for in the .htaccess to see if thats the problem?

Thanks for all your help

Regards
terr

rrdega
10-26-2005, 04:47 AM
Hey Terr,

Sorry about the lag in response. Without digging into the code itself, its hard to say what's happening... It really looks like the index.php script has a die(); statement in it, or something...

Staminet
10-26-2005, 04:50 AM
If i give you access to the cpanel, please could you take a look at all?

Dont worry about response time rrdega, it is really appreciated.

Regards
terr

rrdega
10-26-2005, 05:02 AM
Scary, Terr! Thanx for the vote of confidence... Check your PMs!