Recently I made a transfer of registrar for my domain ( a .net) to Registerfly.com. To my surpise my (.com) get tranferred and the registrant, administrative, billing, Technical information all changed.

Does this it means that they own the domain? Please help, how can I go about to getting it back.

Funny thing is that I had a very hard time recently to get my domain isp's infor changed in NSI, they keep replying error in verifying its authenticity of my domain (totally about 7 time). I get so upset frustrated.
And this they don't have and message for me to confirm the transfer of this domain. Just a notice for the transfer.

Please post your domain name here and I will look it up and tell you what I find. I doubt that you have lost your domain name, but dealing with NSI can be very consufing and time consuming.

NSI I have a name there hosted. You should email them.Like NOw

The domain is xporter.com. I will email them right away.
Thank you.

xporter,

RegisterFly.com has taken control of your domain name... As it is registered now, they are the owner of your domain. I would contact them and ask them why they did this. I would also contact Enom (http://www.enom.com) about this. Enom is the ICANN accredited registrar who RegisterFly.com registers through. Network Solutions does not control your domain anymore so I would not waste my time with about this since they cannot do anything. Here is the output for your domain:

Registrant:
RegisterFly.com
Domain Registration (support@RegisterFly.com)
973.758.0880
FAX: 1-(209)-729-5235
P.O. box 2418
Livingston, NJ 07039
United States


Administrative:
RegisterFly.com
Domain Registration (support@RegisterFly.com)
973.758.0880
FAX: 1-(209)-729-5235
P.O. box 2418
Livingston, NJ 07039
United States


Billing:
RegisterFly.com
Domain Registration (support@RegisterFly.com)
973.758.0880
FAX: 1-(209)-729-5235
P.O. box 2418
Livingston, NJ 07039
United States


Technical:
RegisterFly.com
Domain Registration (support@RegisterFly.com)
973.758.0880
FAX: 1-(209)-729-5235
P.O. box 2418
Livingston, NJ 07039
United States

I sent an email to them and they reply :
You have to log into your registerfly.com account and change the whois information. This is how it works whenever you transfer a domain name to any company. Log in and click on "domain manager" then click on the name that you transfered and change all of the information in the fields to reflect your info. John Naruszewicz

My question to them :
Please explain why my xporter.com get transferred instead of xporter.net.

They reply :
I don't know what happened to this and I am sorry. If you would like I could transfer your other name for you for free (xporter.net)? John Naruszewicz

I guess either NSI or registerfly.com could have make a mistake somewhere?

Just a relief, everything sorted out. Should I stay with them or run away to another registrar? This is my first bad exprience and is a terrible one, cause this name I like most. I just want to stay away of NSI. I have 8 more domains with NSI.

Anyone have exprience with powerpipe.com? -> $8.99

I have had some recent experience dealing with domain
record changes and registrars.

Do not choose a new registrar based on price !

If the new registrar you chose does not know how an error
happened during a domain transfer to them from Net Sol,
how can they be trusted to be permitted by you to try
another attempt ?

Who was the registrant of xporter.com before it was
transferred in error ? Has another party lost their domain
because of this error ?

I have never heard of a registrar transfer where the
new record contains the wrong contact information after
the transfer to a new registrar. This is not routine, IMO.

The whois records show the same contact info and registrant
for xporter.com, .net, and .org . Why are you more
interested in the .net instead of the .com domain ?

Yellowed

Do not choose a new registrar based on price !
--> Yes you are right,

If the new registrar you chose does not know how an error
happened during a domain transfer to them from Net Sol,
how can they be trusted to be permitted by you to try
another attempt ?
--> They reply me again and I quote:
I know what happened with this. I accidentally entered in your domain by hand instead of copying it from my order database and I typed in .com instead of .net. It was due to human error and I should have copied it instead of typed it out, sorry. John Naruszewicz

I taught they should be fully automated. I checked in my profile at registerfly.com, my .net transfer status is still pending.

Who was the registrant of xporter.com before it was
transferred in error ? Has another party lost their domain
because of this error ?
--> Regristrant is me, and I'am not sure about others.

I have never heard of a registrar transfer where the
new record contains the wrong contact information after
the transfer to a new registrar. This is not routine, IMO.
--> Neither do I

The whois records show the same contact info and registrant
for xporter.com, .net, and .org . Why are you more
interested in the .net instead of the .com domain ?
--> All xporter.com, .net, .org belongs to me. No, I am not more interested in the .net than .com domain, that is I so worried when my domain is "hijacked".

I am transferring .net out of NetSol because I need to do some testing on dns for my site. It is more convienence to manage my domain while NetSol take days to make a change.

that there was a request by another registrar to transfer
xporter.com domain from Net Sol to them ?

I see on the whois record that you have a different admin
contact email address on xporter.com domain record than you have on xporter.net domain record.

Either Net Sol sent you an email request to confirm that
you had initiated the transfer of xporter.com and you
did not notice that the request was for the .com transfer
instead of the .net transfer that you intended,
or Net Sol permitted the registrar transfer request to be
executed without your specific permission from the
admin email address on the domain record for xporter.com .

The system is "supposed" to require a confirmation email
from you to Net Sol before any change to a domain record.
IMO, either you did not notice that Net Sol requested your
permission to transfer xporter.com, or Net Sol committed a
serious security error in allowing zporter.com to be
transferred to a new registrar !

I was wondering this too. As for the registrant info, this may be due to enom (the way enom does things, not registerfly, but I'm really not sure).

Xporter, did Net Sol notify you
that there was a request by another registrar to transfer
xporter.com domain from Net Sol to them ?
--> yes, at that time I didn't aware it was xporter.com because I was very pissed off with NSI replying them regarding changing of ISP in xporter.com, about 7 times saying that they cannot verify its authenticity

I see on the whois record that you have a different admin
contact email address on xporter.com domain record than you have on xporter.net domain record.
--> Before it was

Registrant,Administrative Contact, Billing Contact:
Chow, Keng (KCT49) alvin@INTERGATE.BC.CA
Technical Contact:
Hostmaster, Dollarhost (HD1407-ORG)

Either Net Sol sent you an email request to confirm that
you had initiated the transfer of xporter.com and you
did not notice that the request was for the .com transfer
instead of the .net transfer that you intended,
or Net Sol permitted the registrar transfer request to be
executed without your specific permission from the
admin email address on the domain record for xporter.com .
---> I checked and trace back my email, No request to confirm.

The system is "supposed" to require a confirmation email
from you to Net Sol before any change to a domain record.
IMO, either you did not notice that Net Sol requested your
permission to transfer xporter.com, or Net Sol committed a
serious security error in allowing zporter.com to be
transferred to a new registrar !
--> that's what I thought.

If a domain was transferred to a company using enom, then it gets transferred to their master account with enom.

I have an account with enom and all the domains automatically come under my name unless and until I change this.

I tell this to my clients so they can never be mistaken with a situation like this.

I don't think you'll find anyone tried to do anything wrong here, it's just the way they have the system.

To get full control of your domain you must have it registered with the actual registry in your own name, not the resellers name.

Registerfly or whoever is the enom reseller has to ask enom to facilitate the transfer from NSI as the registry. The transfer is made to the resellers account. I just did one this way.

I can try to find out how to get it registered in your own name with enom if you like.

Biggest thing is, don't panic. Unless registerfly make a habit of holding customers to ransom (I doubt it!) you should get the same CP etc in your own name. It might be more expensive though, I don't know.

Are you saying that when a customer of your hosting
services transfers a domain from another registrar to
enom , the domain record registrant and the admin and
billing contacts (I am assuming that your company is
already listed as the tech contact on the pre-transfer
domain record) are changed by enom and displayed on the
post-transfer domain record with your company as the
registrant and admin, tech, and billing contacts ?

If I am understanding you correctly, even if the registrant
does not change on the post-transfer domain record, enom
is executing a transfer procedure that alters domain
records in a way that will attract domain hijackers by
facilitating their ability to point a domain to an
admin contact which is other than that of the legitimate
domain holder, and possibly the registrant information, also.

Net Sol has (although it was circumvented by hijackers in
the recent fraudulant transfer of my company's domain)
procedures which are intended to make it much more difficult to change the REGISTRANT information on a domain
record than to change the admin, tech, or the DNS info.

I am still not entirely clear as to whether Xporter was or
was not notified by Net Sol via a confirmation request email before the domain xporter.com , which he had not
authorized to be transferred to another registrar, was
indeed transferred. Any registrar who changes contact
information on a domain record during a record transfer, in a way that removes the prior information as to who
specifically controls and answers for the domain, provides
an unauthorized party an opportunity to gain control of a
domain simply by initiating a transfer request that will
be processed by enom . Just the potential for success some of the time may be enough to attract unauthorized people to use enom's unusual transfer procedures to attempt to take control of prominent third party domains.

You may reply that enom transfers domain records only to web hosting, consulting, design, or management companies who represent the actual domain holder (if enom is confining it's domain record changes to point only to
legitimate representatives of domain holders), but you
should know that in the theft of our company's domain, there is overwhelming evidence that points to perpetrators who own/operate an ISP and who are officers and board
members of a publically traded U.S. company that competes in our web advertising category. It is easy to imagine that the people who fraudualntly transferred our domain by
deceiving Net Sol would have complicated our efforts to recover the domain if they had initiated a transfer request to enom prior to submitting their carefully crafted, forged, and fraudulantly notarized registrant transfer documents, allowing them to be in full control of the
contact information on the domain record even before they
submitted the forged transfer documents.

I'm sure it'll all work out just fine...:)

eom....

Yeah, everything sorted out now. The only scary thing here is that I requested a transfer of .net, they managed to get my .com transferred.

I heard many stories of hackers that steal domains. You sure nobody store your domain?

Originally posted by sharkman
I heard many stories of hackers that steal domains. You sure nobody store your domain?

Eeeks.. those are crackers, and not hackers!

I sure wouldn't use any registrar that is manually entering domain names to be transferred. The potential for error is too great, as happened here. That same type of mistake will happen again and again becasue people make mistakes.

Duster,

You're right. The potential for error is awesome, and also considering once registered there is generally no going back from spelling mistakes or the example cited here.

However, I think you would be surprised, particularly with 'transfers' which MUST have human intervention, just how many of these are currently relying on manual activity at some point.

I recently came across the system used by some CORE registrars and they invariably use manual entry of the final info to the databases. Seeing as you can never truly 'own' a domain name, it seems incongruous that so many businesses, at all levels, invest so much money in the branding associated with their domain names.

There should be some facility for people or companies to have permanent rights to a name if they are going to build a whole business around it. This process would add another dimension of red tape headaches, but I'm sure that if you had the security of knowing that you had full rights to a name within the international name system, it would be considered as a true 'asset', something like a trademark but specific to domains.

Ah well, who knows where it's going?

There is a one registrar that allows you to "own" a domain:

http://www.gandi.net/contract.en.txt

Above is a link to their domain registration agreement.
Excerpt from the registration agreement:
"DOMAIN NAME OWNERSHIP

1 - The client ("SLD holder") owns the registered domain name ("SLD").
GANDI ("Registrar") simply acts on the client's behalf."

CAUTION: I told a friend about this registrar last week
and he was fooled into registering a new domain with
Melbourne IT because the have set up the domain "ghandi.net"
as a redirect to their registration site.
(Disclosure: I have not used gandi.net to register a
domain. I have no affiliation with them. Do not interpret
anything in this message to be an endorsement of or an
advertisement for any domain registration service !)

A potential drawback and risk from using any domain registrar other than Net Sol is that if your registrar fails
to pay Net Sol a $6.00 annual fee to maintain the internic
registration record of your specific domain, Net Sol has
reserved the right to delete and confiscate your domain
record without contacting you to give you advance notice.
My research draws me to the conclusion that you should
monitor the financial stability of any registrar that you
choose. A cash starved registrar has the potential to
fail to pay Net Sol to maintain your domain record and you
would have no way to know of this failure !