horacio
10-15-2005, 03:21 AM
whats in your opinion is the best free open source linux helpdesk?
 | View Full Version : whats in your opinion is the best free open source linux helpdesk? frdalton 10-15-2005, 02:12 PM I'm looking for the same thing right now, or if not free, then very low cost. It would only get maybe 2-3 tickets a mont but I want the ability to track the properly if I grow. T3H-Joe 10-15-2005, 02:15 PM You could look at http://www.helpcenterlive.com/ which includes a ticketing system. When you say helpdesk what are you after? FAQ/Trouble ticket/LiveHelp... ? frdalton 10-15-2005, 02:32 PM Me I'm looking for a ticket system mainly. horacio 10-15-2005, 02:37 PM i'm looking for more Trouble Ticket/Live Help though FAQ is useful just an exhausting compilation i think might be overlooked. thanks Anky 10-15-2005, 02:42 PM Do a search for this, helpdesk topics have been covered many times over and over again. TnetHost 10-26-2005, 02:38 AM what about Trouble Ticket/Live Help though FAQ / Billing system all in one? Does anybody know anyone offer this software? andren 10-26-2005, 11:03 AM Support Logic LemCorp-Nahuel 10-26-2005, 12:43 PM if you want a really cool Ticket System, try OsTicket..is fairly the best ;) ThinkSupport 10-26-2005, 01:22 PM Originally posted by horacio whats in your opinion is the best free open source linux helpdesk? looking for opensource helpdesk .. then I would suggest : osTicket : http://osticket.com/ or Help Center Live : http://www.helpcenterlive.com/ propcgamer 10-26-2005, 06:30 PM Cerberus Helpdesk has a really good free version and has the source code not encrypted ksanders 10-27-2005, 02:42 PM Request Tracker is pretty popular... http://bestpractical.com/rt/ frdalton 10-28-2005, 12:47 AM I ended up using OS ticket, It's nice and lite for my uses and works well. Their site isn't offering downloads right now but somebody posted a download of the last version on their message board if you look around. |