Anyone else having trouble with the ecommercediscovery H-Sphere servers?

as I can't get into my site via FTP, HTTP or via the mail server, also the IP Address they provided me with for control panel access doesn't seem to work either.

it's now been down for 2-3 hours, and I haven't recieved anything through the paysystems mailing list (I don't know if they have sent anything out of not) because that the address I used is an @itfconline.net email address.

If they have sent a notification out by the paysystems.com mailing list could someone reproduce it on here please?

Just that this is the second major outage in a week, it was down between Wednesday & Friday, and it's just gone down again, and considering I had 100% Uptime from August until this week apart from a few mins here and there, it's very unlike ecommercediscovery.

All I got from their support was :

We are working on resolving the issue we will get to you as soon as the issue has been solved,

and that was a few hours ago........

That was not Josh, was someone else, but I've emailed Josh and am awaiting a reply.

Can Anyone else help with this matter?

Cheers

Justin

Same here....the kind of luck we have this week, moved to a new data center yet still having problems.

Yeah, to be fair though we are getting a months free hosting, and Josh is a good guy at this sort of thing, and I should think he will be absloutley horrified with what is going on.

I had 100% uptime nearly from August until this week, this weeks been dreadful :-(

I'm not going to change hosts, my site is closed at the moment anyway as we are doing some changes to it, so it's not bothering me that much, I'm missing the mail more than the space, but if the site was open, and I was losing a lot of visitors I would be a lot more annoyed.

BTW, did you have problems with the mailserver taking ages to respond for a while until today (Since the data centre move) as it was driving me mad!

All seems to be okay now, lets hope it lasts!

Yap, my mail servers couldn't be found at all...but now all is well.

Fingers crossed =P

I think Josh wouldn't want all these to happen as well.

your guys just got few hours but my email is down for 2-3 days ! I emailed them but I did not get any feedback from them and I understand that they are working on it so ...I just wait;) ;) ;) at least the web site is up :)
BTW, I still like ecommercediscovery ;)

I have been using them for clangrounds.com for some time now, some downtime here and there. But at least they give you good credit back on your account for the downtime.