I have a co-location rack and 1 Mbps connection at network5.net, a subsidiary of thepunk.com. They have not answered phone calls since around Dec. 20 and don't appear to be there. Their number is 1-888-522-0958 but I can never get an answer. Has anyone had any luck or heard anything about them? I have 20 Cobalt RaQ servers there, and I need one rebooted since Jan 2 with no luck! :(

http://www.network5.net is their URL.

-Drew Nichols

I haven't heard anything .. but maybe somebody else here does, and good lukc, please keep us posted of what's happening

Well how about emailing them? There Webcam seems to be working, so I dun think they are out of business.

You migth be using the wrong phone number.
http://www.network5.net/news.htm
Recent News Affecting Clients

Monday, April 17th, 2000.

Effective immediately, please use the following means of contact for Network5:

Toll Free: 1-800-522-0958 (Monday – Friday; 8am – 6pm)

phew drewnick,

that would scare the hell out of me too. :)

Well, I am looking at their web cam I see 2 people a woman in black and a guy in white.. It says a Live feed but dunno

Edit: Here is something you could do too

After-hours, Weekends & Holidays
On Call Staff Member/Technical Support: 1 (800) 757-7844 Pager

To e-mail a message to the pager: 7577844@skytel.com

Reboot: No Charge
After Hours Technical Assistance: $160 p/h



[Edited by Newbie on 01-06-2001 at 01:36 AM]

I'm sorry to say but I've still not been able to get in contact with anyone... and I've tried direct extensions and the pager MANY times. Looking forward to consolation or advice. :(

Drew

The image on their live Webcam which is http://www.thepunk.com/cam/ for those who want to see it appears to be a false image, it has not moved in an hour. At least at this point the two are looking at the last rack, and have been for a while.

Drew

Sounds like a very bad deal Drew sorry to hear it. But I'll look up the owners Information maybe I can get ya a home phone number.

Any info would be great. I also found another 'company' name they use: http://hostfacility.com/index.htm

They are a public company, traded on Nasdaq BB as PUNK. SEC filing is at:
http://biz.yahoo.com/e/l/p/punk.ob.html

Drew

Maybe the people looking at the rack have just found something really interesting.

LOL yea or just confused..

well here ya go Drew. This is a public record. Try this one

http://corimg.dos.state.fl.us/TIF/FIC/1999083085417091.TIF

Edit: and This one

http://corimg.dos.state.fl.us/TIF/FIC/199711038232000F.TIF

[Edited by Newbie on 01-06-2001 at 02:08 AM]

Thanks Newbie for the info. If anyone else has ideas/info PLEASE send 'em on.

Drew

I'd file a complaint online with the Federal Trade Commission. http://www.ftc.gov , so you get it all fixed or ya still having problems?

Still trouble, seems the numbers listed on their Incorporation papers are old pager numbers. :(

Drew

Oh, by the way, their stock is down 25% today as well, and still no phone contact. Can everyone PLEASE try calling 1-888-522-0958 to see if you can get someone?
Thanks,
Drew

Things just keep getting better, dont'y they?

drewnick

You have a couple of options:

1. Refresh that picture 100 times for the next
seven days and you will see the same lady with a black
dress and their tech.

2. You should relax for a few hours until tomorrow,
they maybe there tomorrow, you know they do not offer 24/7.

The question is: Do you own those racks? or
Do you lease them?

Since network5.net is in Florida you can move your
servers to data centers in the same area of Fort Lauderdale
better served and well known providers:

diveo.com
verio.com
valueserver.com
dialtoneinternet.com
gate.net
bellsouth.net

All of these providers offer higher pricing than network5.net.

Regards,

Romero