I am using PerlDesk and I am having a problem where my staff members can't login.

I know there are others out there who are having the same problems. Is this a bug, has anyone found a fix to it? It seems the problem may persist in the staff.cgi, if someone has a working version of PerlDesk, can you send me your staff.cgi to see if that is the problem?

More information here: http://www.perldesk.com/board/showthread.php?s=&threadid=1079

Thanks

Admin center says I have PerlDesk 1.5, having no problems.

Thanks . . .

I'm going to copy that over right now . . . We'll see how it works.

Thanks

And it didn't work. :bawling:

I was sure it was going to work with that.

Could it be the database?

What would be wrong with the database?

I noticed in the past that if the username of the staff member isn't correct it just re-directs back to that page and it seems that is what the code is setup to do. Perhaps it is having problems accessing the staff part of my database? Thus, it can't find that staff member and simply re-directing?!

We are NOT having any problems with the admin or user logins (admin.cgi or pdesk.cgi). Only with this staff.cgi login and it wouldn't be that big of a deal, except for the fact that the admin can't really respond to posts and so it is necessary to have a staff login!

What should we look for in the database? :eek:

Thanks

check your staff table in phpmyadmin and see if there are any entries in that table. If not the the DB might be corrupt.

Are you getting the dreaded "login loop"? If so, there are fixes/suggestions on the perldesk forum. I had the same problem. Finally got it working, but I can't remember the fix off the top of my head.