Well, month five was the icebreaker. Serverload right now is 42.08, my forum board has now been down for the past 19 hours, my website alone has been unstable for the past 10 days.

After numerous tickets, they told me the server is fine, and that I should contact my ISP if I am continuing to face problems.

I have random people who visit my site e-mailing/instant messaging me telling me they cannot get to my website...from all around the world. I'm sure it is our ISP and not VARHosting though!

Anyway, I've had nothing but problem after problem. I was originally on node03, and then they moved me to node07. These guys just cannot get on the ball at all.

Whenever I tell them that something is wrong, it seems like they always just brush it off and do whatever. I told them the mysql disk space was full, which is why i'm getting error 28 on my forum board, and my ticket didn't get a response for like 15+ hours.

Anyway, if you would like to save yourself the hassle, do NOT signup with these guys.

I mean, one time I had a ticket up, and multiple staff responded in the one ticket, and a third staff guy responded to their second admin within my ticket, and him thinking he was the customer, when really I was...which is wierd.

Anyway, I'm going with a host that knows how to speak english this time around. :)

Cheers,

Brian

Hi, briank

Do they still say that is your problem ? Why dont you take a snap shpt of those loads and show them.

Thanks, and good luck

Right now they are saying the problem is resolved, and they keep closing my tickets.

I just re-opened another one because i'm getting this:

An error was encountered
File: /home/brian/public_html/forum/include/dblayer/mysql.php
Line: 58

PunBB reported: Unable to connect to MySQL server. MySQL reported: User brian_coca has already more than 'max_user_connections' active connections

HI,

Remember you get what you paid for. Do a search on Varhosting here and you will see that, that is a common problem with Varhosting espeacially High loads and down time.

Good Luck

Yep, I went with a dedicated server now. Just waiting for them to set it up now :)

Nice to see hear that.

Good luck with your host !

So... who's your new host? :)

servstra.com

Thanks for the review. Now I'll know that i should never get hosting from them.

I would provide a screenshot of the server load, that is if I can access my site.

This is pretty poor, I have been with them since April and it has been patchy. The node that briank is talking about started off really well until they migrated all the users on a node that was getting DDOS. Not a very a smart move in my opinion and the quality of the server just took a nose dive...

Support with varhosting seems to have taken a dive with this node as well, maintaining silence throughout this entire period that the server loads are at an all time high.

:) Now Roj will come and tell you one of the following reason.

Some chinese SEO was spamming. or,
DOS attack or,
Some client signed up a fraudulent order and he was running IRC bots.

or some complicated technical stuff which a common webmaster wont be able to understand.

Oh yes, and he really knows how to control threads but not his servers.
Many say he is a great guy , and what makes him great, going through his forums I see that they work when people complain about it and they don't keep an eye their servers, providing end solution just to grab customers is not the value added Mr Roj.

I understand "you are working on it"

:)

Heh, I don't know how my new host will be able to transfer my 5GB cpanel package to the new box, VARHosting keeps going up and down like a rollercoaster.

Mommy; I want to get off.

apache (1.3.33 (Unix)): failed
cppop: failed
spamd: failed
server load: 70.76
Disk sda2 (/var): 87 &

^-- server status of the old host. I don't think anyone will be able to backup my files so I can move to the new host. It's around 5 gigs...do you guys have any solutions so I don't have to deal with these guys anymore?

Do it all manually if their server stability is an issue. It WILL take longer but you'll at least get it done. You can also ask them to run "/scripts/pkgacct usernamehere" and this will create a full backup for you. Good luck with your new host.

Originally posted by jmweb
Do it all manually if their server stability is an issue. It WILL take longer but you'll at least get it done. You can also ask them to run "/scripts/pkgacct usernamehere" and this will create a full backup for you. Good luck with your new host. thanks, we got it working just fine, and we're now off their server.

thank god, i dont even care if they arent refunding my money, just getting off their server was worth it. haha

Great to hear you got things working.

briank:

I'm glad you found a host that is working for you - I think the coincidence (or not) is that the server your account was on is doing much better now!

So, strangely, we're happier now, you're happier, and most of the other customers on the server are happier now as well. :-)

Saw the band on Launch.com - looks like a bright future for the band you're promoting and a popular website indeed!

Cheers,
Roj

Originally posted by niyogi
briank:

I'm glad you found a host that is working for you - I think the coincidence (or not) is that the server your account was on is doing much better now!

So, strangely, we're happier now, you're happier, and most of the other customers on the server are happier now as well. :-)

Saw the band on Launch.com - looks like a bright future for the band you're promoting and a popular website indeed!

Cheers,
Roj

Don't worry, VARHosting will continue to have problems, give it about a week.

Well, I was close to jumping in, but after the research as many suggested, I Now see it's all sales talk, and deson't sound too well supported.

I heard they blame the customer, not take the blame. I didn't see it once it was THEIR falult. Hmmm.

People said nice things about the owner, but I also saw they went through a few business's. Hmmm

Scared me enough, thanks for the reviews and feedbacks!!!

ChicksHateMe:

Thanks for considering us! Who'd you go with instead?

Roj

Who I am going with, I don't know yet.

My choices are;

1. Suffer with a reseller account and hope no one takes out the server time as it seems has been happening.

2. TRY a VPS and pray I get a good provider (where I am looking now)

3. Drop a line and build my own Apache/mysql/Webmin system (considering).

I understand most people here are either;

1. Sales people, business owners
2. VERY Unhappy customors looking for an alternative
3. New buyers reading the facts

I don't think there are a lot of HAPPY customer that come back here, although I am sure every company has a large enough %, or they wouldn't be in biz long. Most 'happy' posts here I have to question. When I am happy, I am NOT back here looking. Although I have said good things, because I was looking for something else.

So, I am still looking. I look to see who has the LEAST complaints against them, not most positive posts.

Another problem, deciding is when someone researches, the info gets jumbled and distorted. Shared hosting will have problems that VPS's and dedicated servers shouldn't. So it's hard to separate which customers are experiencing Shared problems vs VPS problems vs Dedicated.

Your company has a great combination of packages, and the cleintexec addition is inticing. But to be honest, posts talking about you having gone through a number of companies is the one that made me wonder.

I may stick with what I have (reseller account) until I go online with my larger developed sites, but when I do, I may not choose anyone. I may just drop a line and have my server right next to me using a budget reseller on a 3rd or 4th nameserver so if I die, it has a temp place to go.

It's tough because people get overwhelmed by the negatives here, and wonder about the positives. But so many negatives for me, make me want to take control of the situation and just do it myself. Doing it myself isn't a problem, I just didn't want to. I wanted to focus on business.

But, I'm here looking again, so apparently I can't focus on my boz because I am on an overloaded server hearing crap about pages loading slowly or not at all, even when I am using far less of the resources and bandwidth I purchase. And to move up to a more expensive account, for the price comparison, I can do it in house. I already serve from my house, and it's fast. REAL FAST.


If a Nice VPS package pops up with cpanel, clientexec, no more than 30 or 40 VPS on a redundant system for $40.00 or less, I may try it. Otherwise, I will Fork out the money for server I build and host it here. No sharing of the bandwidth, no sharing of the cpu.After the cpu costs, paying for the line is equal.

If you all would stop overloading the damn servers, you might be able to focus on MORE servers and sales, rather than putting out fires here and for your customers.

You KNOW what a server costs. EVEN with 10 VPS's that's a nice profit. Well if I don't find some company that already has that clue, I will do it myself.

You sound very intellegent and motivated enough to make a final desicion. Good luck.

i have been with them for months.. guess what, i need to contact their support team every month due to the unstable server and down time.. i am still hoping for a good uptime from them since the first day i signed up with them

good luck guys..

their support team is always available but not really helpful though.. sometimes i really getting sick of them,.. but i guess that is the service i will get with the fee i paid..

cheap hosting = low uptime ?

=(

How many months have you been with them?

I understand most people here are either;

1. Sales people, business owners
2. VERY Unhappy customors looking for an alternative
3. New buyers reading the facts
How can they be reading the facts if the only people here are very unhappy customers :P

i have been with them for almost 10 months..

if i can afford to pay more, i will definitely move to other provider..

check their official website forum and you will get some idea how reliable is their server,.,, i guess a lot of major downtime is not mentioned in the forum though,,

Hi Chickshateme,

There will always be negative feedback on all providers depending on the amount of the client load one holds. It is up to the host on how they will or want to take care of it.

Being in the hosting industry there will always be issues from hardware, software, abuse, ddos, or worms that can basically diminish the quality of the service.

I see that you are going to get a "server" but many have fail to realize that you need to know some aspects of security, management, or some kind of linux knowledge to prevent such problems to occur. Unless you get a fullly managed server which can range up to 300-1000 just for server management.

Yes in a shared environment the stability isnt all there that most will expect it. But its not like Roj is sitting around and not doing anything about it.

The price structure as well will attract different types of usage or customers. Through our research we have setup two subsidaries where we have one price structure more expensive than the other both having almost the same usage of bandwidth / quota. The "budget" subsidaries basically had way more abuse no matter how little resellers have per server. Most would then conclude that just because its unstable "budget" resellers are basically overselling while it is not true. Our research basically shows us that budget hosts have users that are not experience within the industry or just starting up. Therefore, these individuals will add customers that are paying fraudulently, using unsecure php scripts causing abuse, using outdated scripts causing intrusion in their account, horribly modified scripts that cause over 2+GB of memory just a few hits, users attacking their site by making 10000+ posts just because they piss someone off, the story goes on. On our other price structure the customers are more business oriented such as web developers or designer. They have some idea of security, script knowledge, as well as having some kind of responsibility with their setup.

As you can see the customer base are very different. Therefore, if you are a reseller and basically want a pure solid setup. I simply recommend spending 2-3 times more.

So if you do in fact go for dedicated later on you'll be spending about 2-3 times more to your current operations just to maintain security, backups, updates, or just basic management. VPS is a great way to go as well as it will teach you some aspects of server management before spending a whole great deal of money.

Varhosting has been awesome for me I host 50 sites with them 10GBs worth, and they've been pretty damn good.....yeah there have been issues, but I have had worse issues with hostgator. April they were only open 3 months, they've got thier servers locked down now, and they really do know what they are doing, I plan on sticking with them, and upgrading to a premium reseller

i have been with them for months.. guess what, i need to contact their support team every month due to the unstable server and down time.. i am still hoping for a good uptime from them since the first day i signed up with them

good luck guys..

their support team is always available but not really helpful though.. sometimes i really getting sick of them,.. but i guess that is the service i will get with the fee i paid..

cheap hosting = low uptime ?

=(
Low-cost doesn't always mean poor service. I have been with SolidInternet for the past 1 year and things is pretty stable except for the occassional issue here and there. Otherwise, they are pretty much value for money for me.