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View Full Version : CPanel/Hosting documentation solutions


nicc
04-07-2002, 05:19 PM
CPanel documentation got you down? WHM irritating to use? I know how you feel. :) When I first started hosting a year ago, I was surprised and irritated at the lack of *good* documentation. So, I did something about it.

Precision Documents - http://precisiondocs.com - is the company. I'm a technical writer who dabbles in web hosting. I have written good, usable documentation for CPanel and Hosting Controller for 2 different clients. Don't take my word for it, samples are available here - http://precisiondocs.com/doc/samples.htm. I am available to resell stock manuals or produce custom documentation solutions for your hosting company.

Advantages of having good documentation:

* Less support requests
* Increases user understanding;
* Is demanded by many customers;
* Increases customer satisfaction;
* Reduces costs (less support requests, increased staff knowledge);
* Increases professional image;
* Increases brand name visibility.

Advantages of using Precision Documents:

* Affordable - good documentation should not be expensive.
* Understand your requirements - I'm a web hoster as well.
* Can produce online and print documents of a high standard.

If you are interested, you can contact me either here or at nicholas@precisiondocs.com. :)

Cheers,
Nic